Ratings based on 38 Verified Reviews

4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Convenient hotel in good location

Posted Nov 2, 2016
Pros: We stayed only one night after a long and stressful travel day. Room was very quiet and beds were comfortable and we were able to sleep 10 hours.
Cons: Room was a little small but otherwise very clean and comfortable.
Location: Easy walking distance to metro and centrally located.
Comment from Hotel Management
Nov 29, 2016 by Philippe D, Hotel Management
Dear Tanya, thank you for your kind rating following your recent stay at our Hotel. Thrilled to read you had a relaxing and comfortable stay. Also happy you could enjoy our good location in the 11th arrondissement of Paris. We look forward to your next visit. Best regards. Philippe Dolbeau, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2016
Nice hotel. It was affordable.clean and in a great location.
Comment from Hotel Management
Nov 24, 2016 by Philippe D, Hotel Management
Dear Guest, we thank you for sharing your feedback on Expedia. Delighted to see you had an overall good experience and that you enjoyed our excellent location in the 11th Arrondissement of Paris. Hoping to welcome you back very soon. Best regards. Philippe Dolbeau, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from British

Lovely small hotel in a very accessible location.

Posted Sep 26, 2016
Pros: Cleanliness, friendly staff, location.
Cons: I can;t think of a thing!
Location: Many restaurants/cafes within easy walking, as well as the Opera and Place des Vosges.
This hotel was ideal for us: close to bistros/cafes, restaurants, shops, transportation, and the Opera. Nice that it has an elevator and very quiet room facing the courtyard on an upper floor. The room and bath were small. of course, but absolutely spotless. Staff at the front desk were especially welcoming and accomodating, even going so far as to have our room ready at 10 am, after a long overnight flight.
Comment from Hotel Management
Oct 5, 2016 by Philippe D, Hotel Management
Dear Anne, Thank you very much for sharing your feedback on your recent visit at Best Western Hotel Marais Bastille. Truly delighted you were satisfied with our ideal location, and that you liked your room with its modern amenities. We are already looking forward to welcome you back and send you our best wishes from Paris. Warm regards. Philippe Dolbeau, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale AZ

Better than we expected

Posted Jun 25, 2016
Very comfortable bed, great hot shower, relatively spacious room. Nice continental breakfast. Great overall value. Attentive staff.
Comment from Hotel Management
Jun 27, 2016 by Philippe D, Hotel Management
Dear Amanda, Thank you so much for sharing your opinion about your latest visit at our Hotel. Truly delighted to read you had a comfortable stay and that our attentive staff was able to give you information. We hope to see you back very soon for another stay. Warmest regards, Philippe Dolbeau General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Posted May 20, 2016
Cons: Didn't really like having to leave the room key whenever you left. No ID was required to retrieve your room key when you asked for it upon return.
Location: Great location, farmers market there on Sunday when we arrived which made us feel a part of the community as we shopped. Easy access to everything .
Good location, easy access to trains, buses, restaurants, shopping, sightseeing. Staff very friendly and helpful, nice room with small balcony and comfortable bed.
Comment from Hotel Management
Jun 3, 2016 by Philippe D, Hotel Management
Dear Guest, A warm thank you for your remarks about your recent stay at Best Western Hotel Marais Bastille. We regret that you didn't understand why we ask our Guets to leave their Room key at Reception desk. This allows us to know when you are or are not in your room, in order to clean your room as soon as possible when you leave the hotel. We are therefore really delighted to read you enjoyed our location, and had a comfortable stay. We sincerely hope to welcome you back in the near future. Best regards, Philippe Dolbeau General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, great location

Posted May 3, 2016
The hotel is right on the border between marais (the posh beautiful part) and bastille (the party part). It's well connected and the staff are fantastic. The rooms are small, but that's to be expected in Paris. There is also one of the best markets in Paris literally in front of the hotel on Thursdays and Sundays. Would thoroughly recommend it.
Comment from Hotel Management
Jun 2, 2016 by Philippe D, Hotel Management
Dear Guest, We thank you for writing such a great review about your recent visit at Hotel Marais Bastille. We are really delighted to see you have enjoyed our location near Place de la Bastille and the historic Marais area. Also, it is great to know you were able to appreciate the weekly Market of Bastille. We are already looking forward to welcome you again. Warmest regards, Philippe Dolbeau General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

No-frils hotel close to Bastille and Marais

Posted Feb 11, 2016
This is a no-frills hotel in Paris. The location is convenient if you want to stay close to the Bastille or to the Marais. The room are being renovated, and the quality is typical for a Parisian three-stars hotel, that is comfortable without much charm. It is better suited for cost-conscious business visitors than for romantic couples. Staff are nice and friendly and breakfast is unusually good for a Paris three-star hotel.
Comment from Hotel Management
Feb 16, 2016 by Philippe D, Hotel Management
Dear Guest, Thank you for writing your review about your recent experience with us on Expedia. We are glad you enjoyed our location near Bastille and Marais quarter. It is great to know you were able to appreciate the comfort of your room and the quality of our Breakfast. We hope to welcome you back very soon and send you our best wishes from Paris. Best regards, Philippe Dolbeau General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Friendly staff, and great location.

Posted Oct 7, 2015
Pros: My room and the staff and a free copy of The International NY Times!
Location: The location of Bastille was brilliant for the Metro and the Market and most importantly the Opera!
The staff were absolutely wonderful and so very helpful and friendly. The location was wonderful and I felt really happy when I realised that they had given me a room overlooking the street for my 9 nights. The bath was an absolute plus and even though in the past I had stayed in 4 star accommodation in the 7e - I will certainly be coming back to this establishment.
Comment from Hotel Management
Oct 12, 2015 by Philippe Dolbeau GM, Hotel Management
Dear Kate, We can not be more proud to read your comments, thank you very much! We are honoured you think our staff is "wonderful and so very helpful and friendly". It is an honour to see you appreciated our service as our great location near Bastille! We send you our best wishes from Paris.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay City, Michigan, USA

Nice hotel across from the market

Posted Sep 25, 2015
Pros: Location
Cons: Nothing
Location: Subway was close and so were resturants.
We had a nice second floor room overlooking the street. In Paris it is so much fun to open the windows and hear the street below. The accomodations were great and the staff excellent. The hotel was typical Paris hotel It was fun to stay here
Comment from Hotel Management
Sep 29, 2015 by Philippe Dolbeau, Hotel Management
Dear Michael, We wish to warmly thank you for having shared your guest experience with us on Expedia. We are honoured you think we are "a typical Parisian hotel". We send you our best wishes from Paris and sincerely hope to see you in the near future. Philippe Dolbeau General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great hotel close to Bastille and Notre Dame

Posted Aug 23, 2015
Pros: The size of the hotel is excellent. It was small so never crowded and very quiet. Front desk staff were friendly and very helpful.
Cons: To be honest, I cannot think of one thing I would change about the hotel.
Location: Lots of restaurants! Outdoor market right across the street on certain days. Rue Rivoli is just down the street and there is a ton of shopping there
Our son was working in Paris and we decided to visit him during the summer office shutdown. We were very close to his apartment as well as the great restaurants in Bastille and Notre Dame and some great shopping. Rue Rivoli is right around the corner and the shopping is excellent as well as leading you to some famous Paris buildings and museums. Right outside of the hotel on the Thursday and Saturday of our stay was a huge outdoor market.
Comment from Hotel Management
Aug 27, 2015 by Philippe Dolbeau, Hotel Management
Dear Karen, A warm thank you for your really nice comment regarding your recent stay with us. We are pleased to know you enjoyed the central location of our hotel, with some of the most beautiful and famous monuments in Paris: place de la Bastille, Notre Dame, Place des Vosges and so on. We hope to have the pleasure of welcoming you again very soon at Best Western Hotel Marais Bastille. Sincerely, Philippe Dolbeau General Manager