Lobby sitting area

Reviews of Hôtel Paris Louvre Opéra

3 out of 5
Hôtel Paris Louvre Opéra
4, rue des Moulins, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 169 out of 461 reviews" "
Rating 8 - Good. 221 out of 461 reviews" "
Rating 6 - Okay. 40 out of 461 reviews" "
Rating 4 - Poor. 19 out of 461 reviews" "
Rating 2 - Terrible. 12 out of 461 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location,comfortable and good breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

weita

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. I love the cozyness and great location The staff are always great!
Stayed 1 night in Mar 2024

10/10 Excellent

Corinna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff and accommodations
Stayed 1 night in Mar 2024
Response from La Réception Hôtel Paris Louvre Opera on Mar 21, 2024
Thank you for your kind words!We're delighted to hear that you found our staff and accommodations pleasant during your stay.

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing. My wife and I stayed here for 4 nights during Valentines Day week. Due to its location, we were able to walk to all the sites easily and never even needed to take the metro once during our whole stay. Clean and fair priced, can’t ask for more than that. Will definitely return.
Stayed 4 nights in Feb 2024
Response from ysr on Feb 27, 2024
Dear customer,The entire team at the hotel Paris louvre Opera would like to thank you for your kind comment and for the points you gave us. We are very happy to know that you enjoyed your stay and the location of the hotel. We look forward to welcoming you back.SincerelyChelsea YSR

8/10 Good

Andrei

Liked: Cleanliness, staff & service
Perfect place, right in the heart of Paris.
Stayed 1 night in Jan 2024
Response from Florian - Reception on Feb 17, 2024
Dear Andrei,Thank you for taking the time to share your experience following your recent stay at the Paris Louvre Opera hotel.I am delighted to hear that you enjoyed your stay, particularly with regard to the cleanliness of your room, the service of our staff and the location of our hotel in the heart of Paris, close to the city's main monuments and attractions. We look forward to welcoming you back to our destination.Sincerely,

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Florian-Reception on Jan 13, 2024
Dear Lisa,Thank you for taking the time to share your experience at the Paris Louvre Opéra hotel.We are delighted that your stay went perfectly and we hope to have the pleasure of welcoming you again.Sincerely,

2/10 Terrible

Neil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was horrendously small, heat was not working, no smart tv so and all prigrams were in French. Hallway and elevator can barely hold two persons fat less their luggage. Bathroom was severely cramped and would not recommend for someone whonhas shoulders. Room was priced similar to and even more expensive than others that were bigger. We understand that Paris rooms are cramped but to the point where you cant even open your suitcases to get dressed is beyond ridiculous and unacceptable
Stayed 3 nights in Dec 2023
Response from Florian - Réception on Feb 28, 2024
Dear Neil,It was a real pleasure to welcome you to our establishment and I would like to thank you for taking the time to leave a comment on EXPEDIA.I am sorry to read that you were not satisfied with the size of your room. You booked a classic room, which measures 11m² as indicated on the EXPEDIA website.Our teams are also at your disposal 24/24h, do not hesitate to go to the reception directly during your stay so that we can find a solution and that your stay goes as well as possible.For your next stay, please feel free to book our superieure, deluxe or junior suite rooms, which offer more space. I hope we'll have the chance to welcome you back to our establishment. All our teams remain at your entire disposal and wish you an excellent day. Yours sincerely

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Florian-Reception on Jan 6, 2024
Dear Vera,The entire Paris Louvre Opéra team would like to thank you for your note, which means that your stay went perfectly and we are delighted.We hope to have the pleasure of welcoming you during your next stay in Paris !Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, recommend!
Great location. Close to Louvre and Champs-Élysées. Metros nearby too. Tidy and cute hotel. Rooms slightly small to place out 2 large suitcases, but barely spent any time in the room. Highly recommend!
Stayed 3 nights in Dec 2023
Response from Florian - Réception on Jan 6, 2024
Dear AnonymousThank you for sharing your experience at the Paris Louvre Opéra hotel. I am delighted to hear that you enjoyed your stay, particularly for our location in the heart of Paris, close to the city's main monuments and attractions. I'm sorry to hear that you were not entirely satisfied with the size of your room. Please note that we also offer superior and deluxe rooms as well as our junior suite with more space. We can also store your bulky suitcases in our luggage room, after placing your belongings in the wardrobe available in your room. We look forward to welcoming you during your next stay. Sincerely,

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
As I said before the room was small. We did move to another room and we were comfortable. Mary and Florian were excellent.
Stayed 4 nights in Nov 2023

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris, very helpful staff, well situated , happy b
Stayed 2 nights in Nov 2023
Response from Florian-Reception on Dec 7, 2023
Dear Rosalind,Thank you for taking the time to share your experience.I'm delighted that your stay went so well, particularly with regard to the central location of our hotel and the service provided by our staff.I look forward to welcoming you back to the Paris Louvre Opéra hotel.Sincerely

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable which is a big deal for this princess in the pea gal! Small room but just fine. There was some outside noise that bothered me some (like kitchen dishes noises). Room was warm so staff gave us a fan which helped a ton and also provided white noise. Location was great! Overall a very nice stay. I’d recommend.
Stayed 6 nights in Oct 2023
Response from Florian-Reception on Dec 6, 2023
Dear Steven,Thank you for taking the time to share your experience.I'm delighted that you enjoyed the comfort of your bed and the central location of our establishment.Concerning the size of your room, we also offer Deluxe rooms and our Junior Suite on the top floor of our hotel, which offer more space and may suit you for your next stay!We look forward to welcoming you again.Yours sincerely,

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping, archives, libraries. Staff friendly and helpful. Breakfast good with hot and cold options.
Stayed 4 nights in Oct 2023
Response from Florian-Reception on Dec 6, 2023
Dear Gloria,Thank you for taking the time to share your experience.I'm delighted to learn that you had a pleasant stay, especially regarding the location of our hotel, our staff and the choice of our buffet breakfast.We look forward to seeing you soon.Yours sincerely,

4/10 Poor

Virginia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was a Closet pretending to be a Room. The Queen size bed took up most of the room. When 2 suitcases were in I had to crawl to the bottom of the bed to get out. The other person had to stand sideways to get out. No storage, a tiny closet with 6 hangars,refrigerator and old safe that I couldn't work. High, slippery tub that you had to step into to take a shower with swinging glass partition that did not keep the water in. Had to be really careful not to fall.
Stayed 3 nights in Oct 2023

10/10 Excellent

Elizabeth

Traveled with partner
Location was perfect. Staff was way above average. Very friendly and very helpful. I would invite them to dinner 😊 the room was very small but very clean and met our needs.
Stayed 3 nights in Oct 2023
Response from Florian-Reception on Dec 6, 2023
Dear Elizabeth,Thank you for taking the time to share your experience.I'm delighted to hear that you enjoyed your stay, particularly because of our hotel's location in the heart of Paris, close to many tourist attractions.I'll be sure to share your congratulations with our staff.I look forward to welcoming you soon.Yours sincerely,

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was super helpful and attentive. Rooms were clean and a nice surprise awaited us in our room upon check-in.
Stayed 2 nights in Sep 2023
Response from Jordan - Hotel Manager on Sep 26, 2023
Dear Donna, Thank you for your comment. It was a real pleasure to welcome you in our establishment. I'm delighted to read that you appreciated the little attention that we installed in your room for your arrival. Your satisfaction is our priority. I hope we'll have the chance to welcome you again.

10/10 Excellent

Adriana

Stayed 3 nights in Aug 2023
Response from Jordan - Hotel Manager on Sep 29, 2023
Dear Adriana, Thank you for taking the time to leave a comment on the expedia website. It was a real pleasure to welcome you to the Paris Louvre Opera Hotel. We hope that we will have the chance to welcome you again soon. Yours sincerely

10/10 Excellent

Haesugk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Strongly recommended.
Stayed 2 nights in Aug 2023
Response from Jordan - Hotel Manager on Sep 7, 2023
Dear Guest, thank you for taking the time your experience on expedia. That was a real pleasure to welcome you. I hope that we will have the chance to welcome you again. Best regards,

4/10 Poor

nissim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
hotel rooms too small
Stayed 5 nights in Aug 2023
Response from Jordan - Directeur on Sep 1, 2023
Dear Nissim, It was a real pleasure to welcome you in our establishment and I would like to thank you for taking the time to leave a review on EXPEDIA. I am very sorry to read that you were not satisfied with the size of your room. You 've booked a classic room, which measures 13m² as indicated on the EXPEDIA website. I would also like to point out that you refused our upgrade to a superior room and wished to keep room 417. For your next stay, please feel free to book our superieure, deluxe or junior suite rooms, which offer more space. I hope we'll have the chance to welcome you again in our establishment. All our teams remain at your entire disposal and wish you an excellent day. Sincerely

10/10 Excellent

Edgar

Stayed 4 nights in Aug 2023
Response from Reception team on Aug 30, 2023
Dear Edgar,We thank you to taking time to share your experience.Sincerely Yours

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with friendly staff in a good location for attractions like the Louvre
Stayed 6 nights in Aug 2023
Response from Reception team on Aug 16, 2023
Dear Christopher,We thank you for taking time to share your experience.We are delighted to read that you enjoy your stay especially for the location of the hotel and the professionnalism of ou staff..Sincerely Yours

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in a great area. All The staff were very kind and very helpful. Would stay here again.
Stayed 4 nights in Aug 2023
Response from Reception team on Aug 6, 2023
Dear Justin,Thank you for taking the time to share this comment. We was sincerely delighted to welcome you to the Paris Louvre Opéra hotel. We are delighted to read that you particularly appreciated the location and the professionalism of our staff. We do our best to make your stay as pleasant as possible. We hope to see you soon, Best regards,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Hotel Opera. The property was a great fit for our family stay in Paris. We reserved a family room- two connecting rooms, which were clean with comfortable beds and a nice decor. The hotel is centrally located. We walked to many of the points of interest and/or hopped on the nearby Metro or rented a bike for others. The staff was was very nice and helpful. We would highly recommend. Thanks!
Stayed 5 nights in Jul 2023
Response from Reception team on Jul 31, 2023
Dear Michael,We thank you for taking time to share your experience.We are delighted to read that you had a great time with us, especially due to the location of the hotel and the professionnalism of the staff.Sincerely Yours

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little boutique hotel , easy walk to the louvre, big bus , shopping and many cafes .. The staff was friendly and helpful .. Bathroom was a little small but that is forgivable .. Highly recommend this hotel.
Stayed 4 nights in Jul 2023
Response from Jordan - Hotel Manager on Jul 11, 2023
Dear Ted, Thank you for taking the time to share this comment. We was sincerely delighted to welcome you to the Paris Louvre Opéra hotel. I'm delighted to read that you particularly appreciated the location and the professionalism of our staff. We do our utmost to make your stay as pleasant as possible. We hope to see you soon, Best regards,

10/10 Excellent

Neville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are small but comfortable. Walking distance to the Louvre and Metro.
Stayed 3 nights in Jul 2023
Response from Jordan - Hotel Manager on Jul 11, 2023
Dear Neville, Thank you for taking the time to share your experience. I'm delighted to read that you particularly appreciated the location of our establishment. We're just a few steps from the Louvre Museum, and only a few metro stops from the Eiffel Tower, the Arc de Triomphe and a host of tourist attractions. The ideal place to visit the capital. I'm sorry to hear that you weren't entirely satisfied with the size of your room. It would be a real pleasure for me to show you our superior rooms, which offer more space. We hope to see you again very soon,

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Jordan - Hotel Manager on Jul 11, 2023
Dear Anonymous, Thank you for sharing this beautiful review. The entire team was delighted to welcome you to our establishment. We hope that we will have the pleasure to welcome you again, sincerely,

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
The front desk was friendly and helpful. The room, though small, was comfortable. The location was perfect. Easy walking distance to Louvre, Opera, and Metro. The breakfast was nice, but they had no milk for the cereal or to drink. Our room was clean, but they didn't empty the waste bins each day.
Stayed 4 nights in Jun 2023
Response from Jordan - Hotel Manager on Jul 5, 2023
Dear Annette, Thank you for taking the time to share your experience. I am delighted to read that our teams met your expectations and that you had a pleasant stay at the Paris Louvre Opéra hotel. Milk is available on our buffet upon request, I am sorry to hear that you did not have this information. I will speak with our teams so that it is clearer for our next guests. Many thanks for your help. I hope we'll have the chance to welcome you back to our establishment, See you soon,

8/10 Good

Lee

Liked: Cleanliness, staff & service
The hotel was clean, the staff quite kind and always professional, everyone spoke English well. The classic room I had was small but this was what I expected in Paris. The location is excellent for sightseeing. They offered free coffee from a small Keurig style machine in the lobby, as well as a machine that dispensed other hot beverages. My only complaint is that there is not one cold beverage soda or vending machine on the property. However, the rooms did have a small refrigerator. But since a lot of shops close early, I often forgot to stock up on my favorite sodas, only to find it frustrating that hotels in Europe don't offer such machines commonly. Other than this one missed convenience, I really enjoyed my stay at this property.
Stayed 7 nights in Jun 2023
Response from Jordan - Hotel Manager on Jul 5, 2023
Dear Guest, Thank you for sharing your experience. It was a real pleasure to welcome you. I'm delighted to read that you enjoyed your stay at the Paris Louvre Opéra hotel. Please do not hesitate to contact reception if you are planning to stay at our hotel in the future, as we offer a room service menu for drinks only. We offer soft drinks as well as alcoholic beverages. It would be a real pleasure for our teams to serve you at reception or directly in your room. I hope that we will have the chance to welcome you again in our establishment. See you soon,

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities
THE STAFF IS TRYING TO DO EVERYTHING TO PLEASE YOU, THEY ARA VERY KIND AND PROFESSIONAL.
Stayed 1 night in Jun 2023
Response from Jordan - Hotel Manager on Jun 23, 2023
Dear Olivier, Thank you very much for your comment. It was a real pleasure to welcome you to the Paris Louvre Opéra hotel. I am pleased to read that you particularly appreciated the professionalism of our staff. I remain at your disposal for any questions and I hope we will have the opportunity to welcome you again.Yours sincerely

10/10 Excellent

Warren

Stayed 6 nights in Jun 2023
Response from Jordan - Hotel Manager on Jul 11, 2023
Dear Warren, Thank you for taking the time to share your comment. It was a pleasure to welcome you, We hope to see you soon!

10/10 Excellent

weita

Clean room , nice staff, convenient location
Stayed 2 nights in Jun 2023
Response from Jordan - Hotel Manager on Jun 15, 2023
Dear Guest, Thank you for taking the time to share your comment. I'm delighted to read that you particularly appreciated the cleanliness of your room, the professionalism of our staff and the location. We are ideally located in the heart of the capital, just a few steps from the Louvre Museum, the Opera Garnier and a few metro stops from the Arc de Triomphe and the Eiffel Tower. We look forward to seeing you again soon, Yours sincerely

10/10 Excellent

Patrick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is an amazing property steps away from the Opera. With easy access to the metro and walking distance to many attractions. The service was impeccable and with Florian at the front desk you are in good hands! The breakfast offerings were fantastic with fresh squeezed orange juice, fresh croissant and pastries. Nice added touch to have a great automatic espresso machine available in lobby all day and night!
Stayed 3 nights in May 2023
Response from Reception team on Jun 15, 2023
Dear Patrick,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a great location. Staff was very friendly.
Stayed 1 night in Apr 2023
Response from Reception team on Jun 15, 2023
Dear Sarah,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

8/10 Good

Tammy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our room was TINY!!! Literally 1.5’ of extra space around each side and end of the bed. Barely enough to open your suitcase but if you did, you could not walk in the floor. we stayed 3 nights and they offered to clean our room but we said there’s no way the cleaning staff could even get in there! Would be ok for one person travelling with a backpack but nothing more. Breakfast was available for €15 each which wasn’t really worth it but convenient. Very central and walking is easy to many attractions and restaurants. Would stay at hotel again but definitely not in the classic room.
Stayed 3 nights in Apr 2023
Response from Reception team on Jun 15, 2023
Dear Tammy,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

2/10 Terrible

Nasim

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the worst I have ever stayed in Paris. you do not want to spend your vacation here. The location is nice however the hotel itself and the rooms are the worst, they are super small (Even the superior room is veryyy small) and very dark.
Stayed 3 nights in Apr 2023
Response from Jordan - Hotel Manager on Apr 12, 2023
Dear Mrs. Nasim, We acknowledge receipt of your comment whose words did not fail to surprise me.To resume the situation, you booked a classic room for two people on March 24, 2023 for an arrival on April 03, 2023. When you arrived at the hotel, you were a total of three people. I personally did your check-in. Despite of my multiple explanation (especially for safety and legal responsibility), you strongly kept your position and wanted all of you to stay in the same room.Unfortunately, we could not respond favorably to your request because we do not have a room that can accommodate three people. Moreover, the reservation you made was for two people and that it is clearly stated on the EXPEDIA website that our rooms can accommodate a maximum of two people per room.You’ve contacted EXPEDIA, and they gave you the same explanation. Then you requested a full refund of your reservation. Your cancellation policy did not allow it. Faced with your dismay and in order to assist you as best as possible, we offered you different solutions: - Either take a second room (Rate with a 50% discount on the amount of the night) and we offered you the breakfast for both rooms. We were fully booked the next day, so I warned you that the third person would have to find another establishment the next day because we were full. Then I contacted several establishments in the same neighborhood to find a solution for your friend. We found a room for your friend only one block away but you did not want to follow up.- Or, make a partial refund if we managed to sell your room at the last minute (you refused once again and asked an immediate refund, unfortunately your cancellation policy did not allow it).You chose to pay for a second room in our establishment. You stayed one night and then decided to leave the hotel the next morning.I was personally at the front desk that morning and did checked out myself. I want you to know that our staff does everything possible to satisfy our dear guests, and I am disappointed to read that despite all our help, flexibility and assistance you were not satisfied with our establishment. In order not to find yourself in this situation again, I invite you to be very vigilant and indicate the right number of people. All our teams remain at your entire disposal for any question.Sincerely,

8/10 Good

Mara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Hotel Paris Louvre Opera! While the room was small, the service was incredible and everything about the room and hotel was comfortable. And the location was incredible with the metro close by and the beautiful Opera House and Louvre! I would definitely stay there again.
Stayed 1 night in Feb 2023
Response from Reception team on Jun 15, 2023
Dear Mara,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

Mihoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Reception team on Jun 15, 2023
Dear Mihoko,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

Kabir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem, it is truly amazing and one of the best stays I have had. Everyone is very friendly and the rooms are a home away from home and excellently maintained. The location is unbeatable, within a few minutes walking are many restaurants, cafes, and conscience stores. Also multiple major bus and metro lines are within a couple minutes walking making the entire city accessible. The Louvre is a quick 10-12 min walk away. We will definitely be coming back in the near future for another amazing stay.
Stayed 3 nights in Jan 2023
Response from Reception team on Jun 15, 2023
Dear Kabir,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

phetpailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean , close to everything
Response from Reception team on Jun 15, 2023
Dear Phetpailin,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true welcome to the city
We stayed at the hotel for several days over Christmas, and we would go back in a heartbeat. The hotel and room were beautiful, and the location was perfect, being minutes from the Opera, Louvre, and metro station. However, the most remarkable part was the staff. The friendliness and helpfulness of the day- and nighttime front desk staff alone would make me stay there again. I have absolutely no complaints and will definitely stay here on my next trip to Paris.
Stayed 3 nights in Dec 2022
Response from Reception team on Jun 15, 2023
Dear Guest,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

8/10 Good

Gretchen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location.
Response from Reception team on Jun 15, 2023
Dear Gretchen,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here overnight after our day trip to Champagne. The rooms were very clean and the staff especially Delan, Marylou and Lance were very friendly and helpful. After our check out at noon, this property allowed us to leave our belongings in their luggage room until 10pm without any issues. The property is in a great location for sight seeing because major attractions were 10-15 mins walk away and there is also a Metro station nearby. I definitely recommend this hotel and will stay in this property again.
Response from Reception team on Jun 15, 2023
Dear Karen,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

10/10 Excellent

Yakov

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Marie-Laure/Front Desk on Oct 31, 2022
Dear Mr Herman,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

6/10 Okay

shahar david

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Marie-Laure/Front Desk on Oct 31, 2022
Dear Mr OR-EL,Thank you for taking the time to share your experience on the Expedia website.Sincerely Yours,

6/10 Okay

Prasad

Disliked: Cleanliness, property conditions & facilities, room comfort
Musty carpet... would not recommend. While Location was fantastic
Stayed 3 nights in Sep 2022
Response from Marie-Laure/Front Desk on Oct 12, 2022
Dear Mr Tadimeti,Thank you for sharing your experience on Expedia.As you said our hotel is the perfect place to visit Paris, it is located near many subways, a few steps from the Louvre Museum, Opera Garnier and only a few stations from the Eiffel Tower and the Arc de Triomphe! We are sorry to read that the room was not at all up to your expectations.Sincerely Yours,

2/10 Terrible

Walt, Mclean

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The room I was given looked nothing like the photo. The front desk manager happily told me the photo was "not part of the contract" When I checked in I was given a key by mistake to a room that was already occupied. This was not a pleasant surprise for me and the or the person in that room. The room I was finally given had no outside windows. This property is dingy and poorly decorated.
Stayed 2 nights in Sep 2022
Response from Jordan - Hotel Manager on Jun 15, 2023
Dear Guest,First of all, thank you for taking the time to rate our hotel on Google.I am sorry to read that you were not satisfied with your stay at the Paris Louvre Opéra hotel. You booked a classic room. Our classic rooms measure 11m², as indicated on our website. It would be a real pleasure for me to give you a personal tour of our Superior, Deluxe or Junior Suite rooms, which offer more space. Please do not hesitate to contact us. It will be our pleasure to assist you.Yours sincerelyJordan - Manager

8/10 Good

gennady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in walking distance to many points of interest.
Stayed 3 nights in Sep 2022
Response from Marie-Laure/Front Desk on Sep 17, 2022
Dear Gennady, Thank you for sharing your experience on expedia.com That was a pleasure to welcome you. We are delighted to read that your enjoyed your stay with us! As you said our hotel is the perfect place to visit Paris, it is located near many subways, a few steps from the Louvre Museum, Opera Garnier and only a few stations from the Eiffel Tower and the Arc de Triomphe! We hope that we will have the chance to welcome you very soon in our destination. All the team wish you a great day! Sincerely,

8/10 Good

Alexander

Stayed 2 nights in Aug 2022

8/10 Good

Mona, Howard Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good
Stayed 3 nights in Nov 2021
Response from Marie-Laure/Front Desk on Dec 5, 2021
Dear Madam, We thank you for taking time to write a comment and we will be delighted to welcome you for your next stay in Paris. Kind Regards,

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service, took our money for nothing.
Stayed 1 night in Dec 2019
Response from Reception team on Jun 15, 2023
Dear Guest,It is always disappointing that we did not live up to the expectations of our dear guest at the Paris Louvre Opéra and please rest assured that this is not a reflection of the quality of service.Again, thank you for letting us know about your stay, it has been taken into great consideration.All the team remains at your disposal and we hope that we will have the chance to welcome you again,