Posted Nov 6, 2016
Seemed like rooms were just renovated. Rooms were nicely decorated, clean and pleasant. Staff did everything to accommodate my needs. I first got a room on the ground floor facing the veranda. It was nice but I didn't feel safe opening the windows because I was in the ground floor. As soon as another room became available, they offered it to me which was really nice. I eventually moved to the 3rd floor, to another nice and pleasant room and was very happy I could keep my windows open to enjoy the fresh air. The front desk staff, Anne-Joyce and another lady with short hair (sorry, I forgot to get her name) were very helpful. On my last day, the latter helped me contact my airport shuttle who was late due to problems with the van and made sure I got a ride to the airport to catch my flight. They were always pleasant and helpful. Only con, I think towels should be changed and bathroom amenities did not include lotion.
Comment from Hotel Management
Dec 23, 2016 by Sales Office, Hotel Management
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!