Ratings based on 968 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location welcoming staff.

Posted Jun 5, 2017
Great location can walk to Louvre and Eiffel from here and. Ear to all the shops. Staff were very friendly and the Hotel cat gave us a very nice welcome.
Comment from Hotel Management
Jun 16, 2017 by Benjamin Piat, Hotel Management
Dear Mr Kieran, Many thanks indeed for your fantastic comments following your recent stay with us at the Castille. I am glad you enjoyed the location of our Hotel and the service provided to you by our staff as they are the ones that really make the difference in an ever more competitive market place. I very much look forward to welcoming you again soon. Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from i

Best hotel in Paris

Posted Jun 3, 2017
I cannot say enough about how great this hotel was. Rooms recently remodeled with new bath, flooring, furniture but they kept the charm in small details. The lobby feels like old world Paris with even a hotel cat, Elliott. Beautiful courtyard and great restaurant. Location is walkable to Champs elysee and Louvre. The staff were beyond impressive.
Comment from Hotel Management
Jun 16, 2017 by Benjamin Piat, Hotel Management
Dear Anna, Thank you very much for your lovely feedback following your recent stay at the Castille Paris! I am very happy to read that you liked the hotel and the rooms. Most importantly I am delighted to read that the staff made everything they could to ensure you have a fantastic stay in Paris. They really are the one that makes the difference and please do rest assured that I will communicate your feedback to every one at the Castille! We very much look forward to welcoming you again! Sincerely Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Posted May 23, 2017
Nice hotel. No complaints. We also got room upgrade since i am expedia gold costumer. Rooms are fairly big for Paris hotel.
Comment from Hotel Management
May 27, 2017 by Benjamin Piat , Hotel Management
Dear Sven, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay among us. It is always a pleasure for our team to welcome the Expedia premium members and to recognize them as very special guest for us. We very much look forward to welcoming you soon ! Sincerely, Benjamin Piat Front of House Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice Hotel, Close to many attractions

Posted Apr 25, 2017
Pros: I liked the location, the cleanliness of the rooms, the hotel was truly beautiful.
Cons: If your room faces the street, you need to have windows that keep out the noise. We stayed street side and every morning work being done early 5:30am
Location: We were close to the Louvre, Cathedral of Notre Dame, not far from Eiffel tower, and close to all the nice shopping
The staff was extremely helpful with the many things we wanted to do and see. Very pleasing, from front desk, to breakfast in the dining room. Everyone really seemed more than willing to be helpful and kind.
Comment from Hotel Management
Apr 29, 2017 by Benjamin Piat, Hotel Management
Dear Mimi, Thank you very much for your review after your stay at the Castille Paris. I am truly delighted to know you enjoyed the quality of our service. Many thanks for praising our staff as they are the one that truly make the diference, rest assured that i will communicate your kind feedback to the team. About your room, just to let you know for your next stay with us, that we also have room facing the courtyard which are very quiet. We hope to have the pleasure to welcome you back very soon. Sincerely, Benjamin Piat
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Parisian Charm

Posted Apr 24, 2017
Beautiful hotel with the charm and details I wanted in Paris. Beautiful room facing a courtyard. Surprisingly quiet for the central location. Staff is very friendly. Of all my meals in Paris, my favorite was from this restaurant!
Comment from Hotel Management
Apr 30, 2017 by Benjamin Piat, Hotel Management
Dear Guest, Many thanks indeed for giving us such great comments on your stay a the Castille Paris. I am glad to see how much you enjoyed the hotel decoration as well as the room and location. Please do rest assured that I will communicate your feedback to every member of staff regarding your experience at the restaurant. Warmest regards, Benjamin Piat Front of House Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from b, USA

Nice hotel

Posted Apr 24, 2017
Very nice hotel. Close to Louvre, center city, shopping etc.
Comment from Hotel Management
Apr 30, 2017 by Benjamin Pïat, Hotel Management
Dear Mimi, Thank you for taking the time to give us your feedback. We are happy to see you enjoyed the location of our Hotel. We hope to welcome you again soon. Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent on all aspects

Posted Apr 11, 2017
Pros: Excellent hotel on all aspects - staff very welcoming and helpful, suite thoughtfully decorated and laid out, - cat a wonderful bonus in reception!
Cons: Nothing.......
Location: Close to Jardin des Tuileries, river and museums but also a lovely walk to Sacré-Cœur et la Tour Eiffel - with hundreds of restaurants/cafes nearby.
Excellent location for all museums, parks, shops and restaurants - walking distance to everywhere. Also beautifully quiet which was unanticipated........ High quality hotel - a great find! (family with teenage daughter)
Comment from Hotel Management
Apr 16, 2017 by Benjamin Piat, Hotel Management
Dear Ali, Thanks a lot for your great feed-back about your stay at the Castille Paris ! We are delighted to know you spend an excellent moment amoug us. I assure you that your kind words will be share with the whole team of the Castille as your satisfaction is our best reward. Again, I do thank you for your gratefullness. We are looking forward to welcome you back very soon. Sincerely, Benjamin Piat, Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location, luxurious accommodations

Posted Apr 2, 2017
Pros: Cozy rooms and chic, inviting atmosphere
Cons: Not a thing!
Location: Quite, chic street steps away from the Metro, Louvre, and shopping
My husband and I recently spent the first part of our honeymoon at the Hotel Castille. It was a perfect experience from start to finish. The hotel is on a chic, quiet street in the heart of Paris and is steps away from public transportation, shopping, and tourist attractions. The hotel staff was so wonderful and kind--exquisite service from everyone, especially the very helpful concierge. The rooms are so comfortable and luxurious with terrific views of the neighborhood - website photos are quite accurate. Breakfast was well worth the extra price - extensive and delicious selections, and the perfect way to start the day. Plenty of lounge areas around the main lobby and bar areas as well (also a very adorable cat usually found napping). Would recommend to anyone traveling to Paris.
Comment from Hotel Management
Apr 5, 2017 by Benjamin Piat, Hotel Management
Dear Erin, Thank you very much for taking the time to write such wonderful comment! It will give me great pleasure to share your kind comments with all of the team who looked after you so well as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team. Your recommendation is greatly appreciated and we are looking forward to welcoming you back very soon at the Castille Paris! Benjamin Piat Front of House Manager
5 out of 5
by Juliann

AMAZING! Best place in Paris!

Posted Mar 27, 2017 on Hotels
Our stay at Castille was absolutely incredible! Amazing staff. From the moment we stepped in we were catered to and treated wonderfully. The local area is beautiful. Our room was upgraded because we were on our honeymoon. I would not hestitate for one moment to go back there. INCREDIBLE! Beautiful room, amazing service!
Comment from Hotel Management
Mar 29, 2017
Dear Juliann, Thank you for the great review of our hotel ! We were very happy and proud to welcome you at the Castille for your honeymoon. Your recommendation is greatly appreciated and we look forward to welcoming you again very soon. Sincerely, Benjamin Piat Front of House Manager
5 out of 5
by alexandra M.

CHEERS FIR THE CASTILLE!

Posted Mar 26, 2017 on Hotels
I've stayed at the Castille more than a half dozen times---solo and with a friend---and it just gets better and better. The location is perfect whether you take a nearby Metro or want to walk, it's within easy distance of just about anything one wants to see or do in Paris. The rooms and bathrooms are spacious and the hotel's staff is extraordinarily gracious and warm. Special mention must be made of the superb concierges--each one extremely knowledgeable, offering wonderful suggestions be they for a museum, a restaurant or some hidden Parisian gem.
Comment from Hotel Management
Mar 29, 2017
Dear Alexandra, Many thanks indeed for your lovely comment about your recent stay at the Castille ! It is always a pleasure to welcome you and our concierge take great pride at helping you finding the best places in Paris. We certainly look forward to welcoming you again very soon. Warm regards from Paris ! Benjamin Piat Front of House Manager