Ratings based on 1,530 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from sydney

Excellent location and good facilities.

Posted Dec 6, 2016
This was my second stay at a Citadines property and my first at Les Halles. Staff helpful and assisted with correction information whenever I asked for information. Excellent location close to many attractions and metro station. Special mention to housekeeping as my room was spotless, even corners in bathroom that can get grotty were clean. Good kitchen facilities and other amenities plus comfortable bed. some previous comments talk about noise, it was fine during my 10 day stay but can see that it could be a problem if the hotel is full as wall between rooms/floors are definitely on the thin side.
4 out of 5
by A verified traveler from Montréal

Excellent emplacement

Posted Dec 2, 2016
Pros: Son emplacement, son personnel toujours souriants
Cons: Fournir une cafetière pour plus d'un café à la fois dans la chambre,
Location: Musée du Louvre, Centre Pompidou, le jardin des Tuileries
L'hôtel est très bien situé, près de tous les accommodements et de plusieurs musées, magasins...
4 out of 5
by A verified traveler from Edinburgh

Great location!

Posted Dec 2, 2016
We stayed here for two nights, we chose it mainly for location as we wanted to be close to a station and on the RER A line to Disney but still be in the city of Paris. The apartment was nice but don't expect 5 star quality. The room we were given didn't exactly match the photos but overall it was clean and spacious, so for the price we paid we can't complain! The staff were helpful when you needed them and no problems leaving your luggage with them after you check out.
4 out of 5
by A verified traveler

Posted Nov 23, 2016
Cercavo un hotel per tre persone in buona posizione nel centro Parigi e la soluzione tipo residence con due camere è stata ottima anche per la breve durata del soggiorno
Comment from Hotel Management
Nov 24, 2016 by CitadineslesHalles, Hotel Management
Thank you for your feedback!!
4 out of 5
by A verified traveler

Posted Nov 18, 2016
Good location with nearby eateries, shopping & train station that are within 5min walk away.
Comment from Hotel Management
Nov 21, 2016 by Citadines Les halles, Hotel Management
Thank you very much for your review
5 out of 5
by A verified traveler from US

The hotel location is fantastic. Love this Hotel!

Posted Nov 12, 2016
Pros: Everything - location, staff and rooms
The hotel location is fantastic. Love this Hotel and try to stay there every time we visit Paris. The management is very helpful and although we made a nonrefundable booking and had to move it two days forward - as we stay here a lot the management was obliging and with one short phone call everything was sorted. Recommend this hotel!!!!!
Comment from Hotel Management
Nov 13, 2016 by Etienne, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. On behalf of the entire team, we look forward to welcoming you back at Citadines les Halles or any one of our serviced residences within the Ascott group. Yours sincerely,
4 out of 5
by A verified traveler

pour un séjour en famille

Posted Nov 7, 2016
bien équipé confortable et parfait pour un séjour en famille cela permet de dîner tranquillement le soir sans avoir à ressortir après une journée de visites. Un seul bémol, la réception de l'hôtel accueil formel mais pas très souriant et très froid. Ok sans plus Ne nous a pas trouvé de taxi le 1er novembre.
Comment from Hotel Management
Nov 16, 2016 by Etienne, Hotel Management
Cher Client, C’est avec grand plaisir que nous vous avons une accueillie dans notre résidence Citadines Les Halles. Nous vous remercions d’avoir consacré de votre temps pour nous donner votre avis concernant votre séjour. Nous avons pris bonne note de vos observations et recommandations d’amélioration concernant la réception, cela ne resemble vraiment pas à notre équipe, nous vous prions de nous excuser pour ces désagréments. Soyez assurée que nous ne manquerons pas de coordonner ces améliorations avec les membres de l’équipe concernée. Nous sommes désolés de ne pas avoir totalement répondu à vos attentes. Néanmoins nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Paris, afin de bénéficier d’une autre occasion de mieux vous servir. Nous vous remercions de votre séjour. Cordialement
4 out of 5
by A verified traveler

Nice serviced apartment in a convenient location

Posted Nov 7, 2016
The apartment was well-equipped & we were given a room with a view. Staff were courteous & helpful. Location was very convenient, walkable to most attractions although there was a bit of noise due to it being in a very central location.
Comment from Hotel Management
Nov 13, 2016 by Etienne, Hotel Management
Dear Guest, Thank you for your good feeback. We hope to welcome you again. Kind regards.
2 out of 5
by A verified traveler from US

Posted Nov 4, 2016
Pros: Location was good
Cons: Room service is once weekly included. Limited cleaning utilities (soap, conditioner). Noisy neighborhood. small room. no bell boy to carry heavy bags.
Location was good . Room service is once weekly included only. Limited cleaning utilities (soap, conditioner). Noisy neighborhood. small room. no bell boy to carry heavy bags.
Comment from Hotel Management
Nov 4, 2016 by Citadines les halles, Hotel Management
Thank you for your feedback
4 out of 5
by A verified traveler from US

Nice facility/ Difficult to reach

Posted Nov 4, 2016
The Citadines location was nice and very close to many attractions and rail lines. The problem was, it is located in the middle of a massive construction project and was impossible to reach by taxi. Had to be dropped off two block away and pull our bags. We had no idea. When we were leaving, early in the morning, a taxi familiar with the hotel managed to get to a street close by and help with our bags.
Comment from Hotel Management
Nov 4, 2016 by Citadines les halles, Hotel Management
Dear Andrew, thank you so much for your review. Our property is situated on a pedestrian street.