Ratings based on 656 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Aberdeen UK

Good location close to metro, restaurants, shops

Posted Feb 17, 2017
Another good stay at Citadines. We choose it for the location but they had a few hiccups with wi fi which was unavailable in the room all weekend. There was also a short power cut and one lift was out of action one day. Free tea and coffee machine in lobby was great and staff were all very good. Hotel is very clean and rooms good size and good facilities. Bathrooms are a bit tired and could do with an upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location

Posted Jan 31, 2017
Very good location, walking distance to lots of great shops, restaurants, the Louvre, metro station etc. Staff very friendly and helpful. Rooms are fairly basic but have everything you need and are in good condition, comfy beds, good shower. The room was very hot (in january) but we were given a fan when we asked for one. Breakfast is probably a bit expensive but it is a buffet so you can eat more than we did. Overall a great hotel, perfect for business or sightseeing. Direct metro line to Disney. Would def recommend and stay again.
Comment from Hotel Management
Feb 2, 2017 by Citadines Les Halles Paris, Hotel Management
Thank you for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. We will focus our efforts to seek improvements in the area you mentioned in order to improve our service and communication, as your feedback is very important for us. We look forward to welcoming you again at any one of our serviced residences, Yours sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
So central, very nice staff but independant living. Will use again when I come to Paris.
Comment from Hotel Management
Jan 19, 2017 by citadinesleshalles, Hotel Management
Thank you so much for your review!
5 out of 5
Recommended
for Everyone
by A verified traveler from ISRAEL

Nice Room Spacey with Kitchen

Posted Jan 17, 2017
Pros: Love that the rooms are biggish with cooking corner
I love this hotel - stay there every time I am in Paris if there is a vacancy. Area is nice and hotel is great. Large rooms. Staff is very nice and helpful. LOVE LOVE LOVE this hotel
Comment from Hotel Management
Jan 19, 2017 by Citadines Les halles, Hotel Management
Dear Karen, thank you so much for you really nice review!! we are happy to learn that you love our hotel and will be more thann happy to welcome you back next time in Paris!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tel Aviv

Great Staff Great Location

Posted Dec 18, 2016
Pros: Location - nice safe neighborhood
The hotel staff is amazing - even on the phone before arriving. Rooms are very nice and comfortable.
Comment from Hotel Management
Dec 19, 2016 by citadines les halles, Hotel Management
Dear Karen, thank you for your very nice review! We will share it with the staff!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Excellent location and good facilities.

Posted Dec 6, 2016
This was my second stay at a Citadines property and my first at Les Halles. Staff helpful and assisted with correction information whenever I asked for information. Excellent location close to many attractions and metro station. Special mention to housekeeping as my room was spotless, even corners in bathroom that can get grotty were clean. Good kitchen facilities and other amenities plus comfortable bed. some previous comments talk about noise, it was fine during my 10 day stay but can see that it could be a problem if the hotel is full as wall between rooms/floors are definitely on the thin side.
Comment from Hotel Management
Dec 12, 2016 by Citadines Les Halles, Hotel Management
Dear sir, hnak you very much for your review. We will share your nice feedback with our housekeeping team. We wish to welcoming you back again at Citadines Les Halles
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great location!

Posted Dec 2, 2016
We stayed here for two nights, we chose it mainly for location as we wanted to be close to a station and on the RER A line to Disney but still be in the city of Paris. The apartment was nice but don't expect 5 star quality. The room we were given didn't exactly match the photos but overall it was clean and spacious, so for the price we paid we can't complain! The staff were helpful when you needed them and no problems leaving your luggage with them after you check out.
Comment from Hotel Management
Dec 12, 2016 by Citadines Les Halles, Hotel Management
Thank you very much for your feedback!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2016
Good location with nearby eateries, shopping & train station that are within 5min walk away.
Comment from Hotel Management
Nov 21, 2016 by Citadines Les halles, Hotel Management
Thank you very much for your review
5 out of 5
Recommended
for Everyone
by A verified traveler from US

The hotel location is fantastic. Love this Hotel!

Posted Nov 12, 2016
Pros: Everything - location, staff and rooms
The hotel location is fantastic. Love this Hotel and try to stay there every time we visit Paris. The management is very helpful and although we made a nonrefundable booking and had to move it two days forward - as we stay here a lot the management was obliging and with one short phone call everything was sorted. Recommend this hotel!!!!!
Comment from Hotel Management
Nov 13, 2016 by Etienne, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. On behalf of the entire team, we look forward to welcoming you back at Citadines les Halles or any one of our serviced residences within the Ascott group. Yours sincerely,
4 out of 5
Recommended
for Couples
by A verified traveler

Nice serviced apartment in a convenient location

Posted Nov 7, 2016
The apartment was well-equipped & we were given a room with a view. Staff were courteous & helpful. Location was very convenient, walkable to most attractions although there was a bit of noise due to it being in a very central location.
Comment from Hotel Management
Nov 13, 2016 by Etienne, Hotel Management
Dear Guest, Thank you for your good feeback. We hope to welcome you again. Kind regards.