Water park

Reviews of The Jangle Hotel - Paris - Charles de Gaulle - Airport

4 out of 5
The Jangle Hotel - Paris - Charles de Gaulle - Airport
Rue de la Chapelle, Le Mesnil-Amelot

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1010 reviews" "
Rating 8 - Good. 260 out of 1010 reviews" "
Rating 6 - Okay. 100 out of 1010 reviews" "
Rating 4 - Poor. 52 out of 1010 reviews" "
Rating 2 - Terrible. 50 out of 1010 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

serena, lake stevens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and clean great breakfast excellent restaurant large room and big kingsize bed
Stayed 1 night in Apr 2024

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest after flying from the west coast of the US while waiting for our flight to the middle east.
Stayed 2 nights in Apr 2024

10/10 Excellent

dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Nice clean room & comfortable bed. Restaurant had slow service, I had to ask for water 4 times
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 18, 2024
Dear Madam, Thank you for taking the time to share with us your impressions following your night in our Parisian establishment. You seem to have enjoyed your stay with us and we are delighted to read that you were able to take full advantage of the comfort of your room. We make it a point of honour to provide a quality service to our guests and you may rest assured that your comment has been taken into account and passed on to our restaurant team. We hope that you will have fond memories of your visit and that we will have the pleasure of seeing you again soon at the Jangle Hotel.

8/10 Good

Liz

Liked: Cleanliness
I did not like how far it’s from Paris Uber drivers all the time to go to the city is expensive the staff in the cactus restaurant need to improve their costumer service skill a lot!! they are not friendly or maybe they don’t like their job not sure ..it all goes hand in hand with the service level and it makes the hotel not a pleasant stay.
Stayed 4 nights in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 18, 2024
Dear Madam, Thank you for choosing the Jangle Hotel for your parisian stay. We are surprised and sorry that you had this impression of our restaurant team. We take note of your comments, which will be passed on to the staff as part of our ongoing efforts to improve our services to your satisfaction.We also regret that you were not fully satisfied with our location, which is well communicated. We are ideally located for transfer travellers, in the immediate proximity of CDG airport, which is accessible thanks to our free shuttle service. We hope that you have been able to enjoy the peace and quiet of our surroundings and that we will have the pleasure of welcoming you again for your next stay in France.

10/10 Excellent

Daniel, Atlit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle servie between the airport and hotel was perfect. The checkin staff were accomodating and very helpful. This hotel is a perfect choice for layovers and access to CDG. Great room!
Stayed 1 night in Apr 2024

8/10 Good

Faridun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Miguel

Business traveler
Disliked: Staff & service, amenities
If you get to the airport after the shuttle 22:30 left already, good luck getting to the hotel, taxi drivers will not take you, I had to give a 20 euro tip. Only one young man with braided hair and one young woman are friendly. Everyone else has a serious customer service Problem.!!
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 9, 2024
Dear Sir,We are sorry to hear that you were unable to benefit from the shuttle service to our hotel. Although we offer the most extensive operating times in the area, with our first shuttle departre from our hotel at 5.15am and the last at 11.30pm. Last pick-up around 11.45pm at CDG's airport.You seem to have appreciated the welcome you received from certain members of our team, but we want you to know that we are all committed to making your stay as pleasant as possible. We would have liked to know more to understand your impressions. We hope that you were able to enjoy the peace and quiet of our environment for a moment of rest after your flight, and that we will have the opportunity to see you again to show you our real desire to satisfy you,

6/10 Okay

Eli Eliyahu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No shuttle from airport as written in the publication and message. I had to call at 21:40 and finally got message that the shuttle will arrive at23:30. So I took a taxi of course
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 8, 2024
Dear guest,We are sorry that you were unable to take advantage of our shuttle service, which is usually very popular with our visitors. Although we are working to make it easier to use, it is available every 30 minutes from 5.15am to 11.45pm. You should therefore have been picked up well before the time you indicate here. We are going to investigate what may have happened that evening, so that it doesn't happen again. In the meantime, we hope you enjoyed some aspects of your stay with us, such as our spacious rooms and the peace and quiet of our grounds. We look forward to welcoming you back and providing you with the serene experience we aim to offer every guest.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to the airport but didn’t feel like an airport hotel.
Stayed 1 night in Feb 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 4, 2024
Dear Madam,Many thanks for your perfect rating and your kind comment. Our strategic location close to Charles de Gaulle airport, yet away from the hustle and bustle, is indeed an asset that our guests take advantage of. We are delighted that you appreciated this feature.Our ambition is to offer a pleasant experience, far from the clichés of airport hotels, notably by offering an outdoor park of more than one hectare and spacious rooms, for a stay that combines practicality and well-being.We look forward to welcoming you back for another serene stopover in Paris.

10/10 Excellent

Nelmary, Hollywood

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The food was really good, the rooms modern and spacious and the shuttle to and from the airport really convenient. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and elegant hotel. Staff were amazing and very helpful The only issue we had is the windows didn't open and the ac wasn't particularly cold.
Stayed 1 night in Mar 2024

4/10 Poor

Kenneth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Nice hotel. Horrible mattresses, super soft and no support. Expected at least decent and possibly the best for the $. Had multiple live and dead bugs in the bed and room.
Stayed 1 night in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 4, 2024
Dear Sir,First of all, we would like to thank you for complimenting the general quality of our establishment. However, we are sorry to hear that you were not satisfied with some of the features in your room. Our mattresses are selected to offer a compromise between firmness and softness, however we understand that the perception of comfort may vary from one person to another. Our hotel is located in the heart of a 2 hectare green park, so it is possible that small insects may take advantage of an open window to get inside. We would have been more than happy to get rid of them on request to our reception team.We regret that these elements have contributed to a mixed feeling, and hope that we will have the opportunity to show you our desire to satisfy you in every way during a future visit to the Paris region.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle hours were a big sell for me. I was arriving and leaving mid day. Many hotels only had morning and evening shuttle times. This hotel runs all day. Rooms clean, quiet. Restaurant food good. Perfect for an overnight travel stay.
Stayed 1 night in Apr 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Apr 3, 2024
Dear Madam, Thank you for your positive review! We are delighted that our shuttle service, which runs continuously from 5.15am to 11.45pm, has fully met your needs. This aspect of our offer is very much appreciated by our guests arriving or leaving at different times. We would also like to thank you for highlighting the tranquillity and cleanliness of your room and the quality of the food served at the Jangle Diner. Our aim is to make every stay with us as pleasant and relaxing as possible, however short it may be. We look forward to welcoming you again for your next stopover at Charles de Gaulle Airport,

8/10 Good

antoaneta, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel specially the pool area next to the hotel even though it is a 2 minute walking distance.
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

10/10 Excellent

Jeffrey, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from La réception on Apr 1, 2024
Merci beaucoup pour votre noteDans l'attente de vous accueillir a nouveau au sein de notre hôtel

10/10 Excellent

Stephen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out in the middle of nowhere with only the property itself to do things
Stayed 1 night in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Mar 27, 2024
Dear Sir,Our hotel is indeed surrounded by a vast one-hectare outdoor park. Thank you for highlighting this aspect, which is greatly appreciated by our guests. This location offers you a peaceful stay, and is extremely convenient for travelers, as we are just a few minutes from Charles de Gaulle airport thanks to our private shuttle service. Also, in addition to our spacious rooms and restaurant, you have free access to the Plaine Oxygène water park. In fine weather, you can also enjoy a wide range of outdoor activities. We look forward to welcoming you back soon for another peaceful stopover.

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Toilet needed to be tightened to the floor. Good food although it was pricey
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

10/10 Excellent

nahrain, North Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near the airport
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

10/10 Excellent

Ahsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, organized, stylish, helpful and courteous staff.
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

8/10 Good

Navid

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was so far and the bath room wasn’t as clean
Stayed 1 night in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Mar 19, 2024
Thank you for your comment, Thank you for your comment. We are delighted that you enjoyed your stay overall, particularly the quality of the welcome from our staff and our modern, comfortable facilities. However, we regret that you were not fully satisfied with our location, as we are situated in Le Mesnil-Amelot, close to CDG airport, which is easily accessible thanks to our free shuttle service. However, we are further from the centre of Paris. We have also noted your comment about the cleanliness of the bathroom, and I will pass it on to our cleaning team, as we usually ensure that the rooms are impeccably prepared. Please accept our apologies for this unusual inconvenience. We look forward to welcoming you back for a stopover during your next visit to the region,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing food and helpful staff. Loved it.
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang for buck well worth it
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

8/10 Good

Harnoor

Liked: Staff & service, amenities, property conditions & facilities
I think the rooms could’ve been more clean, the area is not nice around the hotel. Staff was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT choise for a layover: free airport shuttle every 30 minutes, free access to an EXCELLENT water sports facility next door that includes pools and a complete spa, and an excellent buffet breakfast!
Stayed 2 nights in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Mar 11, 2024
Dear Sir, We're delighted to hear your rave review of our services! We are very proud to read that you were 100% satisfied with your choice for your stopover near CDG airport. Our free, dedicated shuttle service is a must for smooth airport transfers, from 5.15am to 11.45pm. Free access to the Plaine Oxygène has been designed so that travellers who want to unwind can enjoy a relaxing break, just a two-minute walk from the hotel. Did you know that there's even a skating rink, at an additional cost, for fans of winter sports? As for our breakfast buffet, we're delighted that you found what you were looking for - it's the decisive starting point for a successful day! Thank you for sharing, and we hope to have the opportunity to pamper your senses again for a comfortable stopover on your next trip to the region.

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to believe the airport is close by. Perfectly quiet and conveniently located
Stayed 1 night in Mar 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Mar 11, 2024
Dear Sir, Thank you so much for your very kind comment! It's true that we're fortunate to enjoy a peaceful, green environment, ideal for recharging your batteries before or after the hustle and bustle of travel. Our fully soundproofed establishment offers you the gentlest of rests in spacious, comfortable rooms, with easy access to CDG airport thanks to its proximity and our free dedicated shuttle service. If the length of your stay allows it, you can also enjoy free access to the Plaine Oxygène aquatic centre for a moment of relaxation in its many pools or sauna, hammam and whirlpool baths in the wellness area. We hope to be one of your preferred addresses for future trips. Thank you for your warm recommendation and see you soon,

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great shuttle service. Beds were very comfortable.
Stayed 1 night in Mar 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Clean, comfortable hotel with large rooms and good dining dining facilities. Generous buffet breakfast available. Friendly staff. Short drive or shuttle to CDG Airport.
Stayed 1 night in Feb 2024
Response from The frontdesk on Apr 1, 2024
Thank you very much for your ratingLooking forward to welcoming you again to our hotel

6/10 Okay

janice

Traveled with partner
Airport Hotel off airport. Basic.
Stayed 1 night in Feb 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Feb 9, 2024
Dear Madam, We're very sorry to read your mixed feelings. It's very frustrating for us to discover that you weren't fully satisfied with all our services. We strive to make every guest's stay as pleasant as possible. Our team is always available to help and we would have liked to know on site what you missed. Ideally located close to CDG airport, the Jangle offers particularly spacious and comfortable rooms in a green setting much appreciated by travelers. We also offer free access to the Plaine Oxygène aquatic center right next to the hotel. With 6 pools and a wellness area featuring a sauna, hammam and whirlpool baths, it's the perfect opportunity for a moment of pure relaxation. We look forward to seeing you again to demonstrate our genuine desire to satisfy your needs.

6/10 Okay

BETH, Kemptville

Liked: Cleanliness
Disliked: Staff & service
The food was awful. And the staff didn't care The pool isnt located at the hotel and closed at 7pm.
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Jan 26, 2024
Dear Madam, We are very sorry to hear of your disappointment. The restaurant menu offers both gourmet and balanced options, and we are sorry that the flavors did not meet your expectations. Your feedback about the team pains us as we strive to make every traveler's experience as pleasant as possible throughout their stay. We regret your experience and take note of your comments. We offer our guests free access to the Plaine Oxygène aquatic center, located right next to the hotel. With 6 pools, a wellness area with sauna, steam baths and whirlpools, and a fitness area, it's the perfect opportunity to add a moment of pure relaxation to your trip. Most of the pools are open until 9pm on weekdays, and 7pm at weekends, but this is an entity independent of our establishment and these times may change. We invite you to consult the schedules on the Plaine Oxygène website. We hope to have the opportunity to welcome you again during your next stay and to give you another chance to be 100% satisfied.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

USHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Antonella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect with one big snag
I was very impressed with the cleanliness the service in the restaurant and the breakfast which was excellent including variety of cheeses to die for. The reception Staff very good and efficient but no smile. The reason I gave 4* rather than 5 was the shuttle bus which passed by the pickup location without stopping and even didn’t look. This forced me to wait another 1/2 an hour in bitter cold.The driver later explained that the parked bus obstructed him seeing me and another guest who experienced 2 such a treatments by shuttle driver. I wasn’t impressed! Everything else was great.
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Jan 15, 2024
Dear Madam, We would like to thank you warmly for your comments. Your compliments on cleanliness, restaurant service and breakfast are very appreciated. Our buffet breakfast blends the Anglo-Saxon flavors of an American breakfast with the balanced touches of a French breakfast, so it can please to everyone. Regarding your experience with our shuttle, we are very sorry for this highly unusual incident. We have communicated on your comment to the management, as we strive to provide a reliable and efficient shuttle service for the convenience of our guests. However, we hope you will have fond memories of your stay at the Jangle, and look forward to welcoming you back for a perfect experience.

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport.
Stayed 1 night in Jan 2024

8/10 Good

Astrid Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great but the Restaurant is horrible. We ordered the steak 2 times medium well with fries…1. Serve was well done without anything than baked potatoes. We asked to fix it… got it raw with baked potatoes. Price included 4 boodles of beer 120 Canadian dollars.
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Jan 15, 2024
Dear Madam, Thank you for your positive feedback on your stay at the Jangle. We are delighted that you enjoyed the hotel and all our services. However, we are sorry to hear that your experience at the restaurant did not live up to your expectations. Your comment has been passed on to management for continuous improvement of our restaurant service. We hope that we will have another opportunity to satisfy you 100% during your next stay in the region.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware that shuttle does not run continuously
We were in transit between flights and filtered our hotel search based on shuttle availability. So it was disappointing to find out that the shuttle would not be available for our flight's arrival. When I realized this, I messaged the hotel to find out the best way to get there without the shuttle and was ghosted. If not for that, I would have given it five stars.
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Jan 15, 2024
Dear Guest, Thank you for taking the time to share your experience following your stay at the Jangle. We are sorry to hear that the shuttle service did not fully meet your expectations. Our free, dedicated shuttle service operates from 5.15am to 11.45pm, every 30 minutes. We regret that your flight times did not allow you to take advantage of this service. Regarding your message, we sincerely apologize if you didn't hear back from us. This is unusual and we will do our utmost to ensure that it doesn't happen again in the future. We hope that you were able to relax in the comfort of our rooms and that we will have the opportunity to welcome you again during your next stopover in Paris.

10/10 Excellent

Kerry

Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay when you have a flight the next day - with a free airport shuttle and free breakfast it really was great value for money without a lack of quality Restaurant and bar are open late and parking is free - great value and outstanding facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good airport access!
This is a great airport hotel for the price especially if you're traveling solo as the glass partition between the shower/sink area might not be appreciated by everyone. The toilet is tiny so may not be comfortable for larger people. Staff was really nice. The food is like the rest of the hotel, clean and entirely serviceable and the shuttle worked fine for me.
Stayed 1 night in Jan 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best quality/price ratio in the CDG area with a shuttle
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport team on Jan 19, 2024
Dear Guest, We thank you for your kind words.We have indeed the best price / quality ratio of the Roissy CDG airport area.Our price include :- Breakfast - free shuttle service from 5:15 am to 11:45 pm- free parking - free access to La Plaine Oxygène Water Park Thank you for underlining this.We hope to see you soon,Yours in hospitality

10/10 Excellent

Sung Chul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, Everything is good
Stayed 1 night in Jan 2024

10/10 Excellent

MARY

Stayed 1 night in Jan 2024

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Hotel staff was great and courteous, the room was very nice and breakfast had a lot of choice and quality items in addition to attentive staff. The shuttle makes convenient to go to and from the airport with easy access to all terminals.
Stayed 1 night in Jan 2024
Response from The Jangle Hotel Paris CDG Airport 4* on Jan 8, 2024
Dear Sir,Thank you very much for your excellent note and your heartfelt compliments. We are delighted that your stay was " amazing "!It is particularly pleasing to see that the courtesy of our staff was noticed and appreciated. We are also delighted that you enjoyed the beauty of your room and the variety and quality of our breakfast. As for our free dedicated shuttle service, it's a real plus for getting to and from the airport.The doors of our hotel are wide open to you, and we hope to see you again very soon for another memorable experience. We hope to see you soon!

2/10 Terrible

Mark, Middletown

Stayed 1 night in Dec 2023

10/10 Excellent

Lingyu

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel by the airport
We needed a hotel for a quick overnight stay in Paris close to the airport. This hotel was perfect. Comfortable room, free shuttle, free breakfast. We missed the cutoff for breakfast in the morning but the staff was so sweet they brought me and my husband some fruit, coffee and pastries. Those kind of things stand out for me.
Stayed 1 night in Dec 2023