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Reviews of Hotel de la cité Rougemont

2 out of 5
Hotel de la cité Rougemont
4 Cite Rougemont, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 964 reviews" "
Rating 8 - Good. 465 out of 964 reviews" "
Rating 6 - Okay. 115 out of 964 reviews" "
Rating 4 - Poor. 29 out of 964 reviews" "
Rating 2 - Terrible. 16 out of 964 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Highly recommend it.
We booked the family room. One adult and 3 kids. It was clean and spacious. Really lovely room. The staff was helpful and they let us leave the luggage in their storage room when we arrived in the early morning so that we could start sightseeing immediately. The Hotel is really convenient in terms of location. In walking distance to both Louvre and Montmartre and lots of Metro stops nearby.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Stayed 1 night in Sep 2023

6/10 Okay

marc-paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel says they are a two-star property and that seems right. It is not a modern hotel. For example, they use a physical key attached to a cone that weights several ounces. It's rather inconvenient to carry around in one's pocket. There is an elevator but it says it only carries one person at a time (except, oddly, for families). Also, there is no air conditioning although they did provide a small oscillating fan. Otherwise the bed was comfy and the shower adequate. This would be a good choice for a young, single person on a budget. The lively neighborhood was interesting with lots of food options. My only complaint is that their wifi is terribly slow. My phone on 5G was faster. If an internet connection is important to you then I cannot recommend the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
It is very centric and around the corner the subway, it is the second time that I have been.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jason

Stayed 3 nights in May 2023

10/10 Excellent

Holden

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Tomasz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room.

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much! Bed mattress were very firm for my taste but others might enjoy them. I will return! :)
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

8/10 Good

Ayako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well maintained. All the staff are friendly and the location of the hotel is great, in the center of Paris! The room doesn’t have a fan, so it might be uncomfortable when the weather gets hot. Luckily it wasn’t a problem when we stayed there as it was pretty cool outside. Also there is no electric kettle in the room, so you have to go to the reception to get hot water when you want to have tea or coffee in the room. The staff was so helpful to give us some hot water though!
Stayed 8 nights in Sep 2022

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Stuff
Lovely affordable hotel in a brilliant district of Paris with lots of places to eat and drink and watch the world go by. Hotel was super, with brilliant and lovely people working hard and friendly. Thank you for the room fan which really helped because it was hot, hot, hot in Paris when we stayed.
Stayed 2 nights in Jul 2022

10/10 Excellent

Gap Boo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Anne

Stayed 2 nights in May 2022

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and helpful.
Stayed 3 nights in Apr 2022

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
There was confusion because Hotels.com said the parking was free on the mobile site but paid on the computer site. The staff was lovely about trying to sort it out. They were also helpful about finding a pharmacy to get Covid testing for the flight. Overall a good experience.
Stayed 1 night in Sep 2021

8/10 Good

Mandy, Basingstoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, large shower, very clean Would have liked to have coffee making facilities
Stayed 3 nights in Mar 2020

6/10 Okay

Maribel

Traveled with family
Somewhat good and bad trip
The shower had a litlle mold each day that we were there the maid never cleaned it we also eat pizza in the room and when the naid supposedly clean the room we came back to the room and the box was the we also saw that under the beds there was a lot of dirt the front desk was good very helpful and spoke frence English and spanish also very good with directions even thow the metro was not working the location was a little hudden witch was good and bad we had to figure out were it was the good part was that we did not hear traffic oh and when people arrived late to thier rooms there was a lot of noise aris was fantastic
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Aug 2019

8/10 Good

Eshrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is very convenient, close to two subway lines. Lots restaurants nearby, walking the city. However during the night you can hear lots of noises from passing by cars, even the hotel is in a quite street.
Stayed 4 nights in Aug 2019

10/10 Excellent

Shay-Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Excellent location.
The hotek staff were accommodating and knowledgeable
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location. Close to public transit and also walkable to restaurants and bars. The three person room wasn't huge but there was enough room for everyone in our group. There was a fan in the room and utilizing that, as well as opening the window, helped keep the room cool during the hot summer. Our room was on the second floor so we took the stairs, but it did look like there was an elevator that you might be able to use. Each time you leave the property, you leave your room key at the front desk and then you can pick it back up when you return. Overall, very satisfied with the stay at this hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service & convenient location. Nice & clean room. Stuffs are very nice & helpful wonderful people & wonder property condition.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to change our room for us due to the extreme heat.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful building and very helpful staff
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The Hotel was clean and neat and located in a nice area of Paris.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good value, friendly helpful staff, will definately recommend
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location to see everything in the city. We mostly walked and used the metro a couple of times. The rooms are a bit small but that’s typical for Europe. No need to add breakfast there is a bakery and coffee shop near by!
Stayed 2 nights in Apr 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Jo, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a lovely busy district. The hotel is comfortable and clean and the staff very helpful and polite. Their family rooms were very spacious and the room was cleaned daily. We didn't have breakfast at the hotel so can't comment on that, but overall, a great little hotel in a great area of paris - very central to everything.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty small and the beds are not good fit for a tall person like me. No AC in the room. Could be uncomfortable in summer
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience
Definitely would recommend. A great location that is very close to the Metro. Friendly staff. You do have to leave your room at the desk though, which I always find a bit strange. My only complaint is that someone in housekeeping left their bottle of cleaner in our room, but that's just a minor complain. Otherwise, it was clean and the room was larger than I expected.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice hotel in an amazing location
Have no complaints about the hotel itself, staff could make an effort to be nicer / more efficient.
Stayed 3 nights in Jun 2018
Response from Véronique on Jun 27, 2018
Dear client, thank you for your review. Wa take not of your advise Best regards

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in great location close to Metro
Great location. Friendly staff, perfect room. I was there to explore Paris for one day and just needed a room for sleeping. This was a great place!
Response from Véronique on Jun 27, 2018
Dear Client, thank you so much for your so kind review Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect! The room and the hotel are very clean and comfortable. However I can hear neighbors when they open or close the door in the morning. But this is the only disadvantage.
Stayed 2 nights in Feb 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend it.
Very pleasant, clean, and comfortable. Wifi. Friendly staff. Nice and quiet (it's in a cul-de-sac). 20 mins walk from Gare du Nord. Happy to recommend it.
Stayed 2 nights in Jan 2018

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

lulu, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre of town
Nice hotel with pleasant staff would recommend for a few days stay if mostly needed for a comfortable place to stay
Stayed 1 night in Aug 2017
Response from Véronique, Manager on Sep 26, 2017
Dear guest, thank you very much for your so kind review Best regards Véronique

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, at reasonable price
The area was fantastic, with loads of eating places within walking distance. Nearest metro was only a short walk away. Room space was at a premium, but there was still enough space to make it feel roomie. Reception staff were all really helpful and informative. Couldn't really fault anything. Would stay again, if we don't decide on a different area.
Stayed 6 nights in Jul 2017

10/10 Excellent

Maia, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable safe basic hotel with free WIFI
We had a clean, comfortable en-suite room with free WIFI, in this small hotel half way between Gare du Nord train station (Eurostar) and the Louvre. We walked to the Louvre through in 15 minutes, the station in 10 and Sacre Couer in 15. We didn't bother buying breakfast there but walked round the corner onto the main street for many wonderful options.
Response from hotelrougemont@orange.fr on Mar 6, 2017
Dear client, thank you so much for your so kind review. We are very happy that you enjoyed services and location of our hotel. Hoping to see you again ;) Very best regards Véronique, Manager

8/10 Good

Penny, Australia

Liked: Cleanliness, staff & service, room comfort
Great location and good value for money.
Nice hotel with a great bathroom although there were a couple of yobs drinking on their balcony one night and they echoed terribly. Also never got the hang of the rules governing tea making but thats all part of the rich tapestry of travel ;) The staff are friendly and speak excellent English, the beds are comfy and the wifi is excellent.
Response from hotelrougemont@orange.fr on Mar 6, 2017
Dear client, thank you so much for your so kind review. We are so glad that your spent a good stay in Paris. Hoping to see you again ;) Very best regards Véronique, Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really nice hotel close to a metro station and close to nice bars and restaurants. Also in walkable distance of many places such as la louvre. Nice room, on the smaller side but this wasn't an issue as still plenty of storage space and nice bathroom. Room cleaned everyday, bed mad early and towels etc replaced. Friendly staff, free wifi although a bit temperamental, but can pay if you want an upgrade or can use a computer downstairs for free. Would definitely stay here again if coming back to Paris.
Response from General Manager on Mar 6, 2017
Dear client, thank you so much for your so kind review. We are so glad that your spent a good stay in Paris and that you enjoyed services and location of our hotel. Hoping to see you again ;) Very best regards Véronique, Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean and courteous employees
It was accessible location with hotel away from busy road but close enough for the metro line.

2/10 Terrible

JT, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two star for a reason
It would be worth paying a little more to stay elsewhere. This was the worst hotel of our Europe trip and very disappointing. Lots of things broken (safe, some lights, etc.) or missing (no kettle, no fridge, no storage, no air con and no fan). Worst of all was that there was water dripping onto you in the shower from the roof (presumably from the shower above - not nice). Staff very unhelpful and seemed to resent being bothered. Perhaps they spend all day making fake good reviews of this hotel because it certainly didn't live up to the ratings.

4/10 Poor

Kevin, Vancouver, BC

Disliked: Cleanliness, staff & service, room comfort
Not Amazing.
From the moment we checked in, the service definitely was lacking in many areas. The room they provided us with had a wet, moldy smell and when we asked for a different room, the hotel attendant at the front desk was pretty rude about it. And spraying Febreeze in the room does not mask the wet, moldy smell by the way. Later on in the night, we asked another hotel attendant to help us order pizza because of the language barrier with the pizza place and he was very hesitant to help us out. 20 minutes later, we decided to walk to McDonalds. The beds were ok but the washroom is TINY. I am 6-foot, 215 lbs and I could barely move in that bathroom without hitting something. The sink is half the size of a conventional sink and the shower wasn't very good at all. We were only in Paris for 1 night and I am glad we didn't have to stay in this hotel much longer.
Response from Veronique on Nov 9, 2016
Dear Sir, I am Veronique, Manager of Hotel de la Cité Rougemont. First of all, thank you to have taken time to share your experience on internet even if I would like underline several points. 1. You arrived in the morning, around 3 hours before check-in time. The man at reception proposed to get a sit in our lobby to give time to the housekeepper to prepare your room earlier. 2. When you entered your room around 1:00 pm, your saw the housekeepper in the room facing yours and you aksed us to move to this one because you predered it. 3. We acceded to your request with pleasure nevertheless it took a little more time again to finish the housekeepping. 4. In all the case you benefited your room before check in time without any additional fees :) 5. As you were waiting at your arrival, I was here and I saw the 2 men at reception coordinating with the housekeepper your early check in, in order to satisfy you. 6. For your information, your room had a 3,5 sqm2 bathroom, that means superficy standard of a 4 stars hotel in the heart of Paris Another fact is that we are very surprised with a moldy smell mentioned in your review ... it could arrive that people smoked in rooms even it was not allowed but we never had registered moldy smell in the 2 rooms you visited 7. Regarding the pizza : the night audit called pizza restaurant but this one explained that it was to late for delivery He just needed some minutes to find another solution at this time of the night. So all our team is so surprised with your review However, we hope that you will keep good memories of Paris Best regards Veronique

8/10 Good

Caterina, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, two star hotel
Clean rooms, very small, no a/c

8/10 Good

Kate, Fergus, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable simple clean hotel
We wanted somewhere inexpensive and central - this fit the bill. The room was tiny and 'bare bones' but that was fine with us - we just wanted a place to touch down between sight seeing. We really appreciated that we could walk everywhere - didn't have to take the metro once.