Ratings based on 481 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Quiet hotel

Posted Apr 16, 2017
Pros: Location, quietness, profesionalism of staff, underground passage to RER and subway station.
Cons: A bulb in a overhead glass cabinet near the bed had no switch and needed to be shutt off with the main circuit, so no light for bathroom at night.
Location: 2 modern shopping malls, lots of services, but few restaurants apart from food courts in malls or expensive and generic hotel restaurants.
The hotel is well located, near public transit and anyone can hop to downtown Paris in 15 minutes, even late at night or early in the morning, the RER A line is functionning every few minutes. Since La Defense is mostly a pedestrian plaza, the surrondings are quitet at night (no traffic sound at all)
3 out of 5
by A verified traveler

Eh

Posted Mar 15, 2017
Pros: Room okay
Cons: Access
Vehicular access hit and miss. With area construction hard to find number 1, number 2 is sometimes car service gets through the taxi barrier, more often not. Bar personnnel on our visit not very professional, breakfast (Parisien) okay, rooms typical, outside services minimal due to this being a business district.
Comment from Hotel Management
Apr 4, 2017 by Emmanuel, Hotel Management
Dear Guest, Thank you for sharing your feedback following your stay with us. I understand that you have a mixed sentiment of our property and I have well noted your comment regarding our bar team. Be assured that it has been well taken into account and brought to our F&B Manager's attention for action. Despite this, I hope that you will not be deterred from returning to our hotel in the future and that we will have the opportunity to welcome you back. Sincerely yours, Emmanuel More Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tripoli lebanon

Matelas uncomfortable causes back pain

Posted Jan 23, 2017
Not bad as over all,security conditions are annoying
Comment from Hotel Management
Jan 25, 2017 by Emmanuel, Hotel Management
Dear ahmad, I would like to thank you for having chosen our hotel for your stay in Paris. I am very sorry to read that you faced some inconvenience while with us. I see, despite this, that you would recommend our property. I hope then to have the opportunity to welcome you back for a future stay in Paris. Sincerely yours, Emmanuel More Hotel Manager
5 out of 5
by A verified traveler

Convenient and top notch service.

Posted Jan 23, 2017 on Hotels
Could be better if the cleaning crew also review stuff like sugar and stirrers. i was there for 5 nights. Ended up with no stirrers after 2 nights and no sugar by the 3rd night.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear guest, Thank you very much for your good rating following your stay with us. I am pleased to read that you enjoyed your visit. Following your comments regarding the refill in your room, rest assured that this is well noted and already communicated to our Housekeeping Manager in order to take action with her team. Thank you again for choosing our hotel! Best regards, Emmanuel More Hotel Manager
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Nov 19, 2016 on Hotels
Stayed here due to proximity to where I needed to be. The hotel is fine, a little bit odd in that most of the rooms look to the inside of a shopping mall. The windows did not open and their air seemed not so fresh but nothing bad.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for sharing your comments following your stay with us. I read that you overall appreciated our property. However on a future occasion, please do not hesitate to request a room with an outside view and should you face any issue with the air conditioning, please contact our Front office team, they will be happy to assist you. Sincerely yours, Alejandro Casamor General Manager
3 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Dear guest, Thank you for sharing your feedback following your stay with us. I understand that you have a mixed sentiment of our property. Do not hesitate to give us more feedback in order to make further improvements where needed. Sincerely yours, Alejandro Casamor General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good business hotel

Posted Aug 31, 2016
Pros: good location in the heart of La defense
Cons: nothing
Location: Business district, business hotel
quick, easy, clean and functional. easy check in, pleasant staff. Good breakfast
Comment from Hotel Management
Sep 1, 2016 by Alejandro Casamor - General Manager, Hotel Management
Dear guest, I would like to extend my sincere thanks for providing us with your feedback following your recent visit. All of our guests’ feedback is extremely important to us and I do appreciate your participation. Sincerely yours, Alejandro Casamor General Manager
4 out of 5
by A verified traveler

Posted Aug 23, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Dear guest, I would like to extend my sincere thanks for providing us with your feedback following your recent visit. All of our guests’ feedback is extremely important to us and I do appreciate your participation. Sincerely yours, Alejandro Casamor General Manager
5 out of 5
by A verified traveler

Posted Aug 9, 2016 on Hotels
well looked after by the HILTON TEAM
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Dear guest, I am glad to read that you were well taken care of during your stay with us. It is important to me to know that our guests feel well with us. Thank you for this feedback. Sincerely yours, Alejandro Casamor General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Close to public transport and shopping center

Posted Jul 31, 2016
Well located very close to the main stations of bus and metro, room is spacious and very comfortable bed. Breakfast varieties were really good, staff is very polite... And it has it's 2 minutes away from a main shopping centre.
Comment from Hotel Management
Aug 12, 2016 by Alejandro Casamor - General Manager, Hotel Management
Dear Eyad, I would like to thank you very much for your nice feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Alejandro Casamor General Manager