Ratings based on 602 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda, BDA

Hilton Paris Opera

Posted Jan 10, 2017
It was the best customer service I had received at a hotel in a long time. The look of the hotel was stunning. The inclusive breakfast was convenient. I loved my room. The location is perfect. Close to Eiffel Tower, close to everything! Close to loads of restaurants and shops. Very close to train station. Sometimes you could feel the shake from the trains. Nothing that would wake you out of your sleep though.
Comment from Hotel Management
Jan 10, 2017 by Jaklin, Hotel Management
Dear Ebby, Thank you for such a great review further to your stay at Hilton Paris Opera! We are delighted to hear you enjoyed your stay with us and really hope we will have the pleasure of welcoming you back in the heart of Paris! Best regards, Jaklin Crosby Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tupelo, MS

Excellent Location and Staff

Posted Jan 2, 2017
Pros: Location, staff
Cons: Nothing
Location: Shop, eat, site see
Upon check in, we were thanked for our loyalty to Hilton. The staff quickly showed us to our room and settled us in. We were within walking distance to Place Vendome, Madeline Church, Tuileries Garderns and more. Printemps and Galleries Layfayette were across the street. The Concierge and Valet staff were very helpful, Bar menu delicious, VIP cakes and breakfast lovely. Thank you for a wonderful stay. We will be back.
Comment from Hotel Management
Jan 2, 2017 by Jaklin, Hotel Management
Thank you Sass, We would like to thank you for taking the time to share your impressions with us. We are extremely pleased to hear that you enjoyed your stay at the hotel Hilton Paris Opera and we look forward to the pleasure of welcoming you back very soon. With all our very best regards, Jaklin Crosby Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great check in. Staff were really lovely

Posted Jan 1, 2017
Amazing staff service. Plenty of extra touches like a stocking on Christmas Eve. Close to city shopping.
Comment from Hotel Management
Jan 3, 2017 by Jaklin, Hotel Management
Dear guest, We are glad to hear that you enjoyed Christmas time in the City of Lights, and we are pleased to found our stocking to your liking. An special thank you for your kind words with regards of our teams, be assured we will share them with them! Wish you welcome you back very soon/ Best regards, Jaklin Crosby Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Nov 29, 2016
Beautiful hotel, great location and service! Would definitely recommend to everyone staying in Paris for the 1st time.
Comment from Hotel Management
Nov 29, 2016 by Capucine, Hotel Management
Dear neelam, Thank you so much for sharing your positive impressions with us! It is a truly pleasure to read you appreciated our lovely property. We would love to welcome you back soon. Best Regards, Capucine, Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence at it's best!

Posted Oct 16, 2016
Executive suite, great location with extremely friendly staff
Comment from Hotel Management
Oct 17, 2016 by Jaklin, Hotel Management
Dear guest, So happy to hear you enjoyed our beautiful Executive Suites. An special thank you for your kind comments regarding our hotel staff, be assured I will share your comments with the entire team! Hoping to welcome you back very soon in the City of Lights! Best regards, Jaklin Crosby Duty Manager
4 out of 5
by A verified traveler

Great hotel with great location & services.

Posted Oct 9, 2016
Location: Near Lafayette therefore great location
Was upgraded to a big room becoz chosen as guest of the day. Standard room & toilet quite small and bit pricey I think.
Comment from Hotel Management
Oct 11, 2016 by Capucine, Hotel Management
Dear wh Lee, Thank you so much for taking the time to write your feedback on expedia.com. Kindly note that it was a truly pleasure welcoming you as our Client of the Day! We are happy to see you appreciated your overall experience with us and we remain at your entire disposal. Kindest Regards, Capucine, Guest Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great hotel and excellent location.

Posted Sep 13, 2016
Pros: Location. Hotel staff were very friendly and helpful at all times.
Location: Great location. Nearby shopping, eatery, train, bus, etc.
We were visiting Paris from USA celebrating our anniversary. Hotel staff were very friendly and helpful at all times. We stayed a week.
Comment from Hotel Management
Sep 14, 2016 by Capucine, Hotel Management
Dear Guest, Thank you very much for leaving your feedback on expedia website! We were so much honored to welcome you and your wife for such a very special occasion! We look forward to welcoming you back at the Hilton Paris Opera, Kind Regards, Capucine, Guest Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas, texas

Excellent location; close to everything!

Posted Sep 8, 2016
Walking distance to everything! Courteous & friendly staff!
Comment from Hotel Management
Sep 8, 2016 by Capucine, Hotel Management
Dear Angelie, Thank you so much for sharing your impressions further to your recent stay at the Hilton Paris Opera with us! It is a pleasure to learn you enjoyed our convenient location, and our Team Member. We always do our best to ensure our guests have a nice stay with us. Once again, thank you so much! We remain at your entire disposal and wish you a lovely day, Best Regards, Capucine, Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Bar prices

Posted Sep 6, 2016
Pros: Hotel staff was wonderful
Cons: The price of a soda needs adjusting
Location: We felt the location was central to the hop on hop off bus and the subway and there were plenty of taxis available.
Seems a bit odd that a Coke Cola costs 8 euros and a glass of wine is only 7 euros.
Comment from Hotel Management
Sep 7, 2016 by Capucine, Hotel Management
Dear Rose Marie, Thank you very much for your great review and very nice rating! It is a pleasure to see you enjoyed your Parisian experience at the Hilton Paris Opera! We were so delighted to welcome you. We wish you a fantastic day and remain at your entire disposal. Best Regards, Capucine, Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Wonderful As beautiful as in the photos

Posted Aug 6, 2016
My son and I had an incredible time. The room and atmosphere were awesome Will definitely return The concierge staff were truly helpful and very kind
Comment from Hotel Management
Aug 7, 2016 by Jaklin, Hotel Management
Dear F, Thank you for your great review. We are very happy to hear that you and your son enjoyed our beautiful hotel! Of course, it will be a pleasure welcoming you back in the nearest future! My best regards, Jaklin Crosby Duty Manager