Ratings based on 984 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from NYC

Convenient, clean great for an overnight stay

Posted Jul 11, 2017
Pros: close to airport and very quiet
Cons: check in time
Location: not much to say. ... Airport hotel
No drama to report upon check in and condition of stay satisfactory
4 out of 5
Recommended
for Everyone
by A verified traveler from m.

Posted Jul 5, 2017
Nice hotel, near The AirPort. Silence and help persona with aprecial food Needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Jun 6, 2017
Close to airport with reliable shuttle. Facilities are dated but clean and functional. Breakfast buffet was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Convenient to access to the airport. Hotel bus shuttle every 15 minutes. Reasonably priced
5 out of 5
Recommended
for Everyone
by A verified traveler from lisbon ,portugal

Great hôtel

Posted Apr 15, 2017
Very comfortable room and bed Staff very helpful and friendly Great location
Comment from Hotel Management
Apr 24, 2017 by paulina_roche, Hotel Management
Dear Gabriella, Thank you for sharing your 5 star review of your recent stay with us at Hilton Paris Orly Airport. We are extremely happy to read that you had a pleasant stay with us and that you were satisfied with the comfortable room and bad, helpfulness and friendliness of staff. We do hope to have the pleasure of welcoming you again to Paris in the future. Warm Regards, Paulina Roche - Hilton Paris Orly Airport
5 out of 5
by jean paul

Posted Mar 28, 2017 on Hotels
was nice
Comment from Hotel Management
Apr 24, 2017
Dear Jean Paul, Thank you very much for taking the time to post your comments on Hotels.com regarding your recent stay at Hilton Paris Orly Airport. We are delighted to read that you had a pleasant stay with us. We also do appreciate the 5 star rating. We do hope to have the pleasure of welcoming you again to Paris in the future. Warm Regards, Paulina Roche - Hilton Paris Orly Airport
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
It was convenient due to my flight being canceled and it was right next to the the airport and they had a shuttle bus to take you to either Orly ouest or sud. Staff was good, Breakfast was included and it was better than the dinner buffet.
Comment from Hotel Management
Mar 28, 2017 by Paulina_Roche, Hotel Management
Dear Guest, Thank you very much for choosing our hotel for your stay and commenting your experience on Expedia. We are happy to read that you had a pleasant stay with us and that you were satisfied with shuttle service, helpfulness of your staff and breakfast. We are looking forward to welcoming you back soon. Kind regards, Paulina Roche - Hilton Paris Orly Airport
1 out of 5
by A verified traveler from Dublin

Not Hilton quality

Posted Mar 26, 2017
No hot water in the shower, had to use another room in the AM. Room service trays left in hall way with old food when we checked in, still there next day when we left. Bathroom smelled of sewage. Old tube TV.
Comment from Hotel Management
Mar 28, 2017 by Paulina_Roche, Hotel Management
Dear Guest, Thank you very much for taking the time to post your comments on Expedia regarding your Hilton Paris Orly Airport experience. Your stay was not entirely up to your expectations and I would like to sincerely apologise for the inconveniences experienced in particular with shower water temperature and hallway cleanliness. While we failed to meet your expectations rest assured your feedback will be reviewed with our technical service and housekeeping supervisors for immediate follow-up. We hope that we will have the opportunity to restore your full confidence in us in the future. Warm Regards, Paulina Roche - Hilton Paris Orly Airport
3 out of 5
by A verified traveler from singapore

Quite run down

Posted Mar 10, 2017
Overall has a pretty run down look above lobby. The carpets are wirn and appear to be not cleaned as they have aged. Multipin plugs to be provided in each room No bathrobes, iron in the room.
Comment from Hotel Management
Mar 28, 2017 by Paulina_Roche, Hotel Management
Dear Guest, Thank you for posting a review on Expedia following your recent stay at Hilton Paris Orly Airport. I have well noted your comments regarding the cleanliness in the lobby as well as the room facilities. We would like to apologize for that. Your comments have been shared with our housekeeping supervisors for follow up. For your information, we do provide bathrobe in our Guestroom Plus and Deluxe room. Moreover, do not hesitate to contact our housekeeping team if you need an iron. We are looking forward to welcoming you back soon. Kind regards, Paulina Roche - Hilton Paris Orly Airport
4 out of 5
by Brad

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 28, 2017
Dear Brad, Thank you for sharing your 4 star review of your recent stay with us at Hilton Paris Orly Airport. We are happy to see that you had an enjoyable stay with us. We do hope to have the pleasure of welcoming you again to Paris in the future. Warm Regards, Paulina Roche - Hilton Paris Orly Airport