Ratings based on 530 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Jul 29, 2016
Pros: Closely airport
Location: nothing
I requested Queen bed and I received two bed attached to each other, I complained and then they gave me the room that I asked for. it is far away from everything and there is nothing to do in the area.
3 out of 5
by A verified traveler from Toronto

Not close enough to CDG. 13 to 23 Euros taxi rides

Posted Jul 27, 2016
Pros: Comfortable bed. Clean.
Cons: Need bar soap & wash cloths in BR. Inform visitors better re: shuttle, taxi fee, village behind the hotel. More training needed for restaurant staff.
Location: Go and walk around the village.
Stayed two nights on separate occasions. Don't order taxi at desk. It cost extra 10 Euros. Restaurant very expensive. Breakfast good once it is all put out! Staff not on top of things. Pizza expensive and a waste of money. Best go into village behind the hotel for restaurants. Shuttle only calls at T2 & T3. Limited room for luggage.
Comment from Hotel Management
Jul 28, 2016 by Pauline, Hotel Management
Thank you Gordon for taking the time to write a detailed review on our property. We took your comments very seriously and the appropriate managers have been contacted. We will take the necessary actions to improve our service. I hope we will see you again for your next stay so that you can see the improvement. Kind regards, Pauline, Sales Representative
4 out of 5
by A verified traveler

Posted Jul 23, 2016
some of dinning staff were surly. food was average at best.
Comment from Hotel Management
Jul 25, 2016 by Pauline, Hotel Management
Thank you for your review! I will relay your remarks to the restaurant manager, I am sorry you did not enjoy your meal to the fullest. Kind regards, Pauline, Sales Representative
4 out of 5
by A verified traveler from UK

Very pleased.

Posted Jun 20, 2016
Pros: Friendly staff, excellent room, very clean.
Location: Close to the airport and exhibition centre. Half hour train ride to northern Paris.
Great hotel, staff and room were great. Breakfast is a little expensive for what you get and disappointed that there was no information in the room regarding restaurant menu / room service. Otherwise highly recommended.
Comment from Hotel Management
Jun 21, 2016 by Pauline, Hotel Management
Thank you so much Keith! See you again very soon :) Pauline, Sales Representative
4 out of 5
by A verified traveler

공항에서 가까운 호텔

Posted May 9, 2016
공항에서 가깝고 무료로 이용할 수 있는 버스가 있어서 샤를드골 공항 근처에서 하룻밤을 묵어야 된다면 나쁘지 않은 선택인 것 같다. 가격고 저렴하고... 음식도 맛있었다.
Comment from Hotel Management
May 17, 2016 by Pauline, Hotel Management
이런 종류의 검토 주셔서 감사합니다! 우리는 셔틀에 당신의 발언에 주목했다. 레스토랑의 좋은 평가 주셔서 감사합니다. 곧 다시 보자! 종류 안부, 폴린, 영업 담당자
1 out of 5
by A verified traveler from Nova Scotia

Filthy hotel,nasty staff,warm coffee.

Posted May 7, 2016
Pros: nothing.
Cons: everything.
Location: terrible location.
Dirty,messy,fire extinguishers hanging of the walls.Impolite staff.Inconconvienient location,late shuttle.Just a terrible place to stay.
Comment from Hotel Management
May 17, 2016 by Pauline, Hotel Management
Dear John, I am sorry to read you did not enjoy your stay with us. Please note that the renovations are finished now and the new open lobby is nice and clean. Regarding the fire extinguishers, I am sorry but French Law says it is mandatory, we cannot change that. I hope you will give us another chance for your next stay in Roissy. Kind regards, Pauline, Sales Representative
5 out of 5
by A verified traveler from MountainLanding, Pagosa Springs,Co.

Quiet with good shuttle service to CDG.

Posted May 4, 2016
Excellent choice for restful night with excellent restaurant with typical good French food..esp bread!
Comment from Hotel Management
May 17, 2016 by Pauline, Hotel Management
Thank so much for the lovely review and for the photos! I like the details :) See you again soon! Pauline, Sales Representative
4 out of 5
by A verified traveler

A typical chain

Posted Apr 28, 2016
It would have been nice to know the renovations in the restaurant weren't done, although there were menus all over the place, there was nothing available to eat except for some expensive muffins and yogurt at the front desk.
Comment from Hotel Management
May 17, 2016 by Pauline, Hotel Management
Thank you Holly for your review! The renovations of the restaurant are finished now so it is working as per normal. I hope we will see you again soon! Kind regards, Pauline, Sales Representative
4 out of 5
by A verified traveler

close to the airport

Posted Apr 28, 2016
helpful staff working under difficult renovation circumstances reliable shuttle service to and from the airport dissappointed that we were unable to eat there but they provided box meals at a cost that we found excessive for what you were given
Comment from Hotel Management
May 17, 2016 by Pauline, Hotel Management
Thank you for your kind words. Please note that the renovations are finished so I hope you will come back to see the new open lobby! Kind regards, Pauline, Sales Representative
2 out of 5
by Colas from L'herault

Posted Apr 27, 2016 on Hotels
A la réservation il n'a pas été précisé que l'hôtel était en travaux . Ce n'est pas correct Le bag du petit déjeuner n'a pas été apporté bien que l'horaire avait été demandé la veille cause départ de la navette. La chambre ne correspondait pas à la photo de la réservation . Impossible de se mouvoir a 3 personnes . Seul point positif: personnel à l'accueil sympathique mais désolé ...
Comment from Hotel Management
Jul 16, 2016 by Aurelie Crassant, Hotel Management
Je vous remercie d'avoir pris le temps d'écrire un commentaire sur notre établissement. Nos travaux de rénovation sont à présent terminés et notre restaurant a retrouvé son rythme normal. J'espère que nous aurons le plaisir de vous recevoir très prochainement pour que vous testiez par vous-même le nouveau produit! Bien cordialement, Pauline, Commerciale