Property amenity

Reviews of voco Paris Montparnasse, an IHG Hotel

4 out of 5
voco Paris Montparnasse, an IHG Hotel
79-81 Avenue Du Maine, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 297 reviews" "
Rating 8 - Good. 87 out of 297 reviews" "
Rating 6 - Okay. 27 out of 297 reviews" "
Rating 4 - Poor. 5 out of 297 reviews" "
Rating 2 - Terrible. 9 out of 297 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armstrong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Karla, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

YongKyung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice place to stay with family. I’ve stayed here for 5 nights and it was great. All the staffs were kind. Meteri is near and bus also convenient to use.
Stayed 5 nights in Jan 2024

10/10 Excellent

Philippe, Jupiter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not beat a location like this. Bus and Metro (Gaité, line 13) are literally on your doorstep. Gazillion of restaurants and cafés around you, no mentioning Gare Montparnasse a stone through away from the Hotel. Could not hope for better location. The hotel is clean and quiet, super friendly staff, and the rooms are modern, cozy, and chic. Do not hesitate to select this hotel for your Parisian trips, great value.
Stayed 2 nights in Jan 2024

4/10 Poor

Solomon Franklin

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jasmine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible 4* Stay
We had booked this hotel after reading many great reviews on the breakfast and the rooms. We landed at 2 am and when we got there our rooms were not ready. We had to wait for an hour or so for check in. The rooms have this stale stench and the bathroom is moldy and the shower leaks. RUDE staff and breakfast was a waste of money. Food was never refilled and we often went hungry at breakfast with little to no options available. Lou was the only helpful person in management.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kok-Keng

Stayed 1 night in Nov 2023

6/10 Okay

M

Stayed 1 night in Nov 2023

6/10 Okay

lorenc

Not sure if it’s worth what we paid for, but overall good hotel. The thing that was an issue, the air conditioning The system was on all time, but barely cold feel the cold air. We could not adjust the thermostat We stayed in October, so not very hot temperatures Thank you
Stayed 3 nights in Oct 2023

10/10 Excellent

Pantjawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing !!!
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with family
Exceeded our expectations. Friendly and helpful staff. Beautiful room. Great bar and breakfast.
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy. Nice hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Len E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Spiro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet hotel.
Good location. Easy access to metro and many restaurants and shops.
Stayed 4 nights in Aug 2023

10/10 Excellent

Barzy

Stayed 1 night in Aug 2023

6/10 Okay

Leila

Traveled with family
Liked: Cleanliness, amenities
I went to my room and noticed that air conditioner was not working ,when I asked for help,the young inexperienced lady in reception told me that I had to wait until morning cause they didn’t have any room available.I got so frustrated because after a long trip I needed a calm cool place to sleep,after discussing for a long time with another guy and asked to talk to the manager ,they ended up giving me another room and a free breakfast which was so good,if they welcomed me in a better way ,I would give five star to this hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area.
Stayed 1 night in Jul 2023

6/10 Okay

Olivia

Stayed 1 night in Jul 2023

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are a little small, which is to be expected in Paris but other than that, it was perfect. An outstanding hotel with great staff. We loved are stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Godwill Onyemaechi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean ☺️
Stayed 3 nights in Apr 2023

10/10 Excellent

Polina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service all around, good breakfast and a good location, spacious room and very comfy bed
Stayed 6 nights in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
Terrible stay. Very small rooms and no air conditioning. Changed the hotel
Stayed 6 nights in Mar 2023

10/10 Excellent

jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Nice clean property - easily walkable area
We were only here for one night upon arrival in France, with departure to Boredeaux in the morning. Chose this location due to easy access to the SNCF Montparnasse station (3 min away). Very clean property with friendly staff. Easy and safe to walk to dining in the area.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel
Hotel is very well maintained, modern and clean. As with most Parisian hotels, rooms are fairly small but not uncomfortably so. Location is also convenient, close to metro and lots of restaurants and cafes.
Stayed 3 nights in Dec 2022

8/10 Good

LAURENCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one mention, the bed protectors quality is really average which means that you sweat a lot over night and is does not match the quality of betting and mattress comfort. We stayed several times and this may affect my choice with you hotel next time. Thank you!
Stayed 1 night in Jan 2023

10/10 Excellent

Jamilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Lizia

Stayed 2 nights in Dec 2022

10/10 Excellent

Anamaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 2 nights in Nov 2022

2/10 Terrible

STACEY

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a full refund. The property stated they have no ac during this time only heat and we should be glad that our window open a little cause some rooms don’t. No where to charge our phone we wasn’t aware we needed a special charger and also they had no small wash cloths. Toilet had to be push several times before it will be flush. We never got no sleep. We sat in the lobby with the front desk staff who was rude and telling everybody about the air. I have pictures of us sitting in the lobby. I would never use Expedia again if I don’t get a refund
Response from Benjamin on Nov 4, 2022
Hello Mrs Wright, I'm coming back to you regarding your comment. Thank you for taking the time to write it. Customer satisfaction is important to us. Indeed, our system is generalized: we were, considering the outside temperatures, in heating mode. Regarding the toilets, two of our staff went to check and we found that the toilets were working perfectly. This was confirmed by the technician on the day of your departure. I remain available by email if you wish to discuss your booking.Yours sincerely, BenjaminFront Office Manager

6/10 Okay

yadin

Stayed 4 nights in Oct 2022

10/10 Excellent

Hamid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
They were friendly and helpful and the room was very clean and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Herline

Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again. For the price point it’s great. Breakfast is good price with great selection. Room is basic but clean. Close to train stations and eating options. Arrived in Paris took the train for 1hr walked 5 minutes and got to hotel. Subway entrance outside with massive map. Overall loved the experience.
Stayed 2 nights in Sep 2022

2/10 Terrible

Mouhamadou, Dakar

Stayed 4 nights in Sep 2022

10/10 Excellent

cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and chic hote.very good location, a metro station just in front of the hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Hendrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Aug 2022

6/10 Okay

marcia

Traveled with family
Liked: Cleanliness, staff & service
Las instalaciones son un poco ya viejas . Nuestro cuarto no funcionaba el aire acondicionado. Y había un ventilador . El otro cuarto tenía un fuga de agua del aire y estaba empapado . No me encanto .
Stayed 4 nights in Jul 2022

6/10 Okay

Clare

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Dillon

Liked: Cleanliness
Stayed 6 nights in Jul 2022

8/10 Good

Lijie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it’s very close to Metro, breakfast is good. But heard lots of sirens every day, not sure if the location is safe. Has a small balcony, but the street view isn’t very exciting. Overall it’s comfortable and convenient to stay.
Stayed 4 nights in Jul 2022

8/10 Good

Olivier

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming stuff
Stayed 1 night in Jul 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Typically, I enjoy staying at the Voco Hotel; however, when I showed up to my reservation and was told it was cancelled because Expedia did not credit card information and I was stuck trying to find a new hotel, during a heat wave, on the busiest week of the year, I was not so thrilled. Lesson learned, NEVER make hotel reservations through Expedia.
Stayed 3 nights in Jul 2022

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worse hotels I’ve stayed in. I was given a room with no air conditioning, the room smelt horrible and it was dirty - stains on the floor and the pillowcases. The king bed wasn't a king bed but two double beds put together. Overall experience was very disappointing.
Stayed 3 nights in Jul 2022