In-room safe, desk, blackout drapes, free WiFi

Reviews of Hotel Riesner

4 out of 5
Hotel Riesner
19 rue d'Austerlitz, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 75 reviews" "
Rating 8 - Good. 14 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kit, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Paris, under half hour from Eurostar station and about an hour from Heathrow airport. Major attractions and museum are within half hour away by subway. Under 12 minutes walk from both subway stations, there's also a street vendors that sells fresh fruits and cooked foods on Thursday and Saturday. Strongly recommend a French restaurant call Les Affranchis less 5 minutes away. Must try their duck confit, sea bass fillet, French onion soup and escargots.
Stayed 5 nights in Apr 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Great Tv. Could do with more English, Italian channels on top of French. I had slight issue. Management resolved well. Recommend as Gare du Lyon option.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely and comfortable hotel. The rooms are very small but well designed.
Stayed 3 nights in Feb 2024

8/10 Good

Angela, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel! Everything was exceptional! Will definitely be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the room was excellent - will happily stay, again, on our next visit to Paris.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique
As long as you are cool with smaller rooms, this place is a gem. Wonderful, helpful staff.
Stayed 4 nights in Nov 2023

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Good location close to the train station and cafe. The staff was very helpful and nice. I would like to thanks Miguel for help with booking our places to visit. He is a very gentle young man willing to help you any way he can 🙏 Maria and JoyDeCaro
Stayed 3 nights in Nov 2023

10/10 Excellent

Evelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the great location. Staff was amazing, very helpful. Only downside is size of the rooms, but not too bad for a couple of days. We would come stay there again.
Stayed 3 nights in Oct 2023

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff - Heloise in particular - were very welcoming. The breakfast was delicious and very generous. The room was on the small side but very clean and comfortable, and so was the bathroom. We appreciated the lovely complimentary shower gel and shampoo. It was a very lovely stay and we shall be back, I hope.
Stayed 3 nights in Oct 2023

6/10 Okay

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio. Habitación pequeña y lejos de lugares turísticos. Pero cerca de una estación principal del tren .
Stayed 3 nights in Oct 2023

10/10 Excellent

Hsin Yi

Stayed 1 night in Oct 2023

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Staff & service
well situated friendly staff Room was clean
Stayed 3 nights in Sep 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, would stay again
Friendly, clean, comfortable, modern. Room quite small but it’s Paris. Would definitely recommend and stay again
Stayed 2 nights in Oct 2023

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Keith, Wantirna South

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Property recently renovated. Allowed early bag drop-off. Good breakfast. Very obliging staff. Few minutes walk to Gare de Lyon train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Front end staff particularly friendly and helpful.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this last minute and couldn’t be more happy that we did. It’s insanely close to Gare Du Loyn train station and beautiful shops, cafes etc. The actual hotel is STUNNING and stylist and just honestly the perfect Parisian stay. I often do 5 star stays and this hotel is up there with style and cleanliness and beautiful products. Highly recommend.

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a good location. Rooms a tad small with no bathroom counter space or hooks but luckily I brought a portable hook. It’s a small inconvenience based on the other pluses. Bed was very comfortable with mattress topper. Linens were crisp and clean and the pillows were also top notch. (Not too high or firm) We slept really well both nights which is the most important aspect when traveling. Suite has AC and is nice and quiet. Staff was also very friendly. Is 10min walk to metro
Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene

Stayed 1 night in Sep 2023

10/10 Excellent

Bernard, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shivana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you like to walk everywhere! The decor and facilities (gym and sauna) were nice, the room was modern and clean, and the overall super comfortable. We interacted with Heloise the most and she was amazing - giving us recommendations for where to go, arranging things for us as needed and being happily available! Thanks heaps Heloise for the lovely service and help! Overall a great stay

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly staff.
This hotel was perfect for what I needed. I needed a transit point in Paris (was only in town less than 24 hours) and this was very conveniently located by Gare de Lyon. The rooms are compact but in very good condition and clean. What stood out most was the helpfulness of the front desk staff. Heloise was very attentive to helping me plan a couple hour walk thru the neighborhood - gave me all sorts of good ideas and tips, including detailed notes. When I sought a recommendation for dinner, she was one step ahead of me, printing out possibilities, giving me her own views, and then offering to make the reservation for me. (Plus, she was kind enough to suffer my poor French and at my request to not switch to English in response. Tarek, who I spoke with on other topics the next morning, was also very helpful. No one will confuse this with a luxury hotel but it was precisely what I needed.
Stayed 1 night in Aug 2023

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
two blocks from Gare de Lyon. Beautifully decorated. Great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For Paris, this was a great location, close to the Metro and shopping and food. Although the room was small, it was clean, bed was comfy, the sheets and pillows were high quality, room was cool and comfortable and loved the shower with a door. Thought the room was well designed and thought out. Will return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elsy Rocio

Stayed 3 nights in Jun 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Laird

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Gare de Lyon
We stayed here overnight before taking a noontime train to the South of France. Hotel Riesner offers easy access to the station. Staff was helpful. Our room was small but cleverly designed. Every square foot is used effectively. We skipped the 18 euro breakfast but it looked great! Lots of cafes and restaurants nearby.
Stayed 1 night in Jun 2023

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel on a quiet street but still close to major transit. Comfortable bedding, lovely staff and a wonderful breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, I really enjoyed it. Fabulous interior design. I would have preferred to have been told there was a water machine available, I didn't find this out until day 4. The only other thing I found a little annoying was I didn't bring any body cream or conditioner because I thought this was provided, but it wasn't. There was hand wash, body wash and shampoo available in large wall mounted tubs, but not conditioner or body cream. The area for breakfast was a little tight, but I'm not sure how they could improve on this. The orange juicer was really noisy so breakfast wasn't exactly a relaxing experience, but these are really minor grumbles. Overall it was a fabulous boutique hotel and I would definitely stay again.
Stayed 5 nights in May 2023

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best
Stayed 2 nights in May 2023

10/10 Excellent

Teddy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I seldom give reviews but this was simply the best hotel experience I had in Paris. Will definitely stay there again when I visit.

8/10 Good

Barbara

Stayed 2 nights in May 2023

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, but very comfortable and well equipped - great beds
Stayed 1 night in Apr 2023

10/10 Excellent

Yumiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is easy to walk from the train station. The hotel sign is not visible from the street, but just following Google Maps was enough to find it. The hotel staff was friendly. The hotel room was clean. If you need to take an early train, the hotel is a good choice.
Stayed 1 night in Apr 2023

10/10 Excellent

Masayoshi

Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

4/10 Poor

NICOLAS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Belle chambre Par contre en rdc, donnant sur la rue donc reveillé à chaque passage de voiture. Le lit est pile devant la porte donc j’entendais même les gens discuter à l’accueil J’ai demandé de prendre le petit déjeuner le matin, on m’a dit que ça n’était pas possible, il fallait reserver la veille! (Personne ne m’avait dit ça la veille). Bref, pas un service digne d’un 4 étoiles, je ne recommande pas.
Stayed 1 night in Dec 2023

10/10 Excellent

Pierre-Philippe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour Chambre avec peu d’espace Insonorisation faible (le lit donnant directement contre la porte du couloir on entend tous les personnes parlant dans les couloirs et surtout les portes qui se referment)
Stayed 3 nights in Sep 2023

8/10 Good

Katia

Traveled with partner
Liked: Cleanliness, staff & service
Dommage qu'il n'y a pas de mise en veille programmable sur la TV...C'est pas très pratique...
Stayed 3 nights in Aug 2023

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2023