Ratings based on 322 Verified Reviews

3.4 out of 5
75% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good as a budget hotel

Posted Dec 19, 2016
worth the money near to metro room condition to be improved cleaniness to be improved
Comment from Hotel Management
Jan 9, 2017 by David, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at the Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at the Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon.
1 out of 5
by A verified traveler from w

Awful hotel

Posted Nov 28, 2016
On first arrival you think it's lovely, a few hotels in a little courtyard set back of a main road. It's fairly close to walk to the louvre and other attractions and the metro is right outside on a busy street with loads of restaurants and bars. The reception is small and clean and the staff were somewhat friendly. The breakfast room was down a flight of stairs and was very clean and a quaint little room. However, the lift was so small it could barely fit one person and their luggage so we had to haul our bags up extremely narrow flights of stairs, which don't look like they have been hoovered since the hotel opened, our room was at the end of the corridor. The room hadn't been cleaned since it was opened, the toilet seat had poo marks on the back and above the bath was mouldy. The shower was so broken so you had to hold it or soak the bathroom. There was constantly a noise of running water coming from elsewhere in the hotel. The bedroom floor was filthy. The walls were paper thin and we could hear the couple next door Any time we left the hotel when it was dark, the little courtyard where other hotels were was clearly an extremely dodgy area with large numbers of males hanging around. I soon realised one whole wall of this courtyard had black curtains in all the windows or they were simply boarded up with black boards. There was quite obviously a lot of dodgy business going on there and if I was not with my boyfriend I would not have felt safe. Even he felt uncomfortable.
Comment from Hotel Management
Nov 30, 2016 by David B, deputy manager., Hotel Management
Dear Guests, Thanks for sharing your opinion with us, allowing us to give more informations. We're really sorry to read your stay among us didn't meet your expectations. The Cité Bergère is absolutely not the dark courtyard you are describing. It's a public street, with several hotels and two local resident buildings, presenting at least 15 security cameras. We're sorry the cleanliness was not up to your expectations, despite the fact we take care of it. In order to better serve our customers' needs and improve our services, we value all remarks or suggestions. Yours have been carefully noted. We look forward to receiving you soon again and change for the better your judgement about Hôtel Aston, PARIS.
5 out of 5
by A verified traveler from London

Review

Posted Sep 7, 2016 on Hotels
Hotel was very nice. The rooms are a bit small so i wouldn't want to spend a week there but we stayed for 3 nights and it was just fine. The bed was decently sized and very comfy. Staff were very pleasant and accommodating
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon. David
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and price: solid value

Posted Aug 19, 2016
Pros: Front desk staff were very helpful: I thought I'd booked a twin room for my kids, but upon arrival had a double. Staff changed the booking for free
Tucked down a quiet street, close to metro and with classic views front and back, we had three rooms for a family visit. It's a characterful building, older architecture, with friendly and helpful staff. Rooms are small but comfy with newer fittings and furniture. Large windows that open allow in fresh air and light.
Comment from Hotel Management
Jan 13, 2017 by David, Hotel Management
Dear customer, Thank you for taking the time to share your pleasant experience at Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon.
3 out of 5
by neil

This traveler left a rating score only Posted Jul 3, 2016 on Hotels
4 out of 5
by Richard

Posted Jun 26, 2016 on Hotels
Good central location, nice clean hotel rooms quite basic and small but everything we needed
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon. David
3 out of 5
by x from Australia

Posted Jun 17, 2016 on Hotels
cramped twin.....only should be single
1 out of 5
by adam from Canada

shabby hotel

Posted May 31, 2016 on Hotels
The room was shabby, there was no fitted sheet on the mattress, it was a ground floor room off of the lobby so it was extremely noisy. The window could never be opened because it was a staff smoke pit.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon. David
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great location, great staff, at a wonderful price.

Posted Apr 21, 2016
Pros: Great price, great staf, great location.
Cons: Little more room for luggage.
Location: Restaurants, shopping at a great walking distance from many places. Few feet away from Grand Boulevard train station.
Perfect for tourist. Small room with comfortable bed and very clean. In a great location. Highly recommended.
Comment from Hotel Management
Jan 13, 2017 by David, Hotel Management
Dear Guest, Thank you for taking the time to share your pleasant experience at Hotel Aston, Paris. It is with great pleasure that we discover that you appreciated the comfort of our new bedding as well as our central location in the Grands Boulevards area of Paris, not far from the Opéra Garnier and the Musée Grévin. The restaurants of the neighborhoods delight the taste buds of our customers, such as Chartier or Les Diables au Thym. Your opinions allow us to improve the quality of our offer. We hope to have the pleasure of welcoming you again very soon. David