8/10 Good
Caroline
Apr 25, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected at Elsa hotel. The only issue is that I asked for ice and it was impossible to get. The ice machine was broken … I was told. They suggested I go to the restaurant next door, which I thought was part of the hotel, and they refused to give me ice. It was 25C in April. I wished they would have suggested to go down the street to a little convenient store which had ice. I found that the day after… So if I had to improve anything, I would suggest they have at least two employees on the property so someone can help the clients when needed. At many occasion, I was told there was only one person working there… And obviously cannot leave the front desk/welcome area. But otherwise, the stay went well. The room was small, but very comfortable, and actually more quiet that I would expect. 4 out of 5. For the price I cannot complain.
Caroline
Stayed 5 nights in Apr 2024