Avoid this hotel
Posted Sep 30, 2014
The hotel is not close to EuroDisney. It took us an hour, a train and two busses to find it. We arrived at 9:PM to find the front desk closed. The kiosk outside did not have our reservation under my name or confirmation number. We stayed in another place that night, and the next morning, I went back to the hotel to check on the second day of my reservation. The clerk was rude. He insisted that my reservation was accessible through the kiosk, and when I showed him otherwise, he told me that he reserved the room by my first name, and scolded me for not knowing that. He showed me to a room for the second night, which was a single, not the double I reserved. I complained, and he took me to another room that was filthy and smelly. I told him I wanted a refund for the first night, and he refused. We stayed at another hotel that night, too. Chelles is a quaint college town, with other hotels. If you need to stay in this town, find another place.