Ratings based on 33 Verified Reviews

2.7 out of 5
50% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Columbus, Ohio

Avoid this hotel

Posted Sep 30, 2014
Pros: Nothing. It might be acceptable for backpackers looking for an alternative to a tent for a night.
Cons: Customer service.
Location: Chelles is a college town. It has boutique restaurants.
The hotel is not close to EuroDisney. It took us an hour, a train and two busses to find it. We arrived at 9:PM to find the front desk closed. The kiosk outside did not have our reservation under my name or confirmation number. We stayed in another place that night, and the next morning, I went back to the hotel to check on the second day of my reservation. The clerk was rude. He insisted that my reservation was accessible through the kiosk, and when I showed him otherwise, he told me that he reserved the room by my first name, and scolded me for not knowing that. He showed me to a room for the second night, which was a single, not the double I reserved. I complained, and he took me to another room that was filthy and smelly. I told him I wanted a refund for the first night, and he refused. We stayed at another hotel that night, too. Chelles is a quaint college town, with other hotels. If you need to stay in this town, find another place.
3 out of 5
for Everyone
by A verified traveler

Break at Chelles, Paris, France.

Posted Mar 12, 2012
Clean room but bad smell in toilet. broken rail in curtains fixings. heating wrenched as well. Members of staff very helpful and pleasant, very friendly. The accommodation was a bit let down.
1 out of 5
by A verified traveler

quakité médiocre

Posted May 8, 2014 on Hotels
chambre très petite, non insonorisée, manque un voilage à la fenêtre (rez-de-chaussée sur parking)
1 out of 5

état de la chambre déplorable

Posted Feb 7, 2014 on Hotels
Je ne repasserai pas dans cet hôtel, tablette arrachée et au sol, lavabo bouché couvercle WC par terre et chasse d'eau pas tirée !!!!!, seule la literie était correcte la direction a été avisée
3 out of 5
by Yann from Pussay

Bel Hotel

Posted Jan 2, 2014 on Hotels
Hôtel propre, dommage j'avais réserver une chambre double on me refile deux lits simple
1 out of 5
by A verified traveler

Odeur pestilentielle, sol qui colle ...

Posted Nov 25, 2013 on Hotels
Celles qui conduiront à ne jamais y retourner
3 out of 5
by labritoise

This traveler left a rating score only Posted Oct 13, 2013 on Hotels
3 out of 5
by joel

service relationnel impeccable

Posted Sep 6, 2013 on Hotels
bon hotel dans l'ensemble
3 out of 5
by viviane from Vendée

Posted Aug 31, 2013 on Hotels
L'ensemble extérieur est un peu "délabré" (stores déchirés, lampadaires extérieurs détériorés). Dans la chambre, certaines ampoules ne fonctionnaient pas, la tringle du store était détachée par un côté.....
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2013 on Hotels