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The hotel was under renovation, only one elevator was working. And she was very small. The Junior Suite Deluxe is a very small room with a small table and 2 chairs. It was difficult to move inside the room
Menahem
Stayed 1 night in Apr 2024
Response from Guest Relation Manager on Apr 16, 2024
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Response from Adrien Falémé - Director Of Rooms on Mar 22, 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Adrien Falémé - Director Of Rooms on Feb 16, 2024
Cher Client,Nous vous remercions sincèrement pour vos commentaires 5 étoiles suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un grand plaisir de vous accueillir. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau au sein de notre Maison Parisienne, nous vous prions de croire en l’expression de nos sentiments les meilleurs.
Response from Adrien Falémé - Director Of Rooms on Feb 16, 2024
Dear Guest,We very much appreciate your 5 stars feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Great location, excellent and friendly staff. Very good breakfast. Would stay there again!
Pablo
Stayed 2 nights in Jan 2024
Response from Adrien Falémé - Director Of Rooms on Jan 20, 2024
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning our great location in Paris and the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
2/10 Terrible
Marna
Jan 7, 2024
Marna
Stayed 3 nights in Dec 2023
Response from Adrien Falémé - Director Of Rooms on Feb 7, 2024
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Response from Adrien Falémé- Guest Experience & Quality Director on Nov 29, 2023
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Guest Relation Department on Oct 21, 2023
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
6/10 Okay
Verified traveler
Business traveler
Oct 18, 2023
Liked: Cleanliness, staff & service, room comfort
The hotel is in need of refurbishment, I have stayed in Sofitels all around the world and I was surprised that this hotel in Paris had rooms so dated.
Very over priced for what was received.
Verified traveler
Stayed 3 nights in Oct 2023
Response from Guest Relation Department on Oct 19, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations about the price; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We have just open our new restaurant and bar. And more is coming for 2024...We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Great location. Kind and helpful staff. Smaller sized standard room but very comfortable bed!
Erika
Stayed 4 nights in Sep 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Oct 11, 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. Thank you as well for mentioning also our great location in Paris.I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8/10 Good
Karina
Sep 23, 2023
Liked: Property conditions & facilities
Karina
Stayed 4 nights in Sep 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Oct 2, 2023
Chère Karina,Merci infiniment de votre notation suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un réel plaisir de vous accueillir. Nous sommes impatients de vous recevoir à nouveau au sein de votre maison parisienne pour une 5ème étoile.Bien cordialement,
10/10 Excellent
Marquita
Sep 18, 2023
Marquita
Stayed 1 night in Sep 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Oct 11, 2023
Cher client,Merci infiniment de votre notation 5 étoiles.Nous sommes impatients de vous accueillir à nouveau parmi nous.Bien cordialement,
Response from Adrien FALÉMÉ -Guest Experience & Quality Director on Sep 16, 2023
Dear Ansley,We very much appreciate your "magnifique" comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Beautiful boutique hotel! The service is amazing. The location is close to the Trocadéro and walking distance or short ride to shopping, good cafes and restaurants.
suzette webster
Stayed 1 night in Aug 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Aug 8, 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team and our great location in Paris. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Adrien Falémé- Guest Experience & Quality Director on Jul 28, 2023
Cher client,Merci infiniment de votre notation.Nous sommes impatients de vous accueillir à nouveau parmi nous pour une cinquième étoile.Bien cordialement,
Response from Guest Relation Officer on Jul 21, 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more.Sincerely,
10/10 Excellent
James Scott, Augusta
Jul 5, 2023
James Scott
Stayed 4 nights in Jul 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Jul 28, 2023
Cher client,Merci infiniment de votre notation 5 sur 5.Nous sommes impatients de vous accueillir à nouveau au sein de votre Maison Parisienne.Bien cordialement,
8/10 Good
Karen Li Shien
Traveled with family and small children, Traveled with family
Overall it’s good! The staffs are very nice and friendly, they all be able to speak English well, excellent breakfast options. It would be better if the shower can be stronger :)
Karen Li Shien
Stayed 6 nights in Jun 2023
Response from Adrien Falémé- Guest Experience & Quality Director on Jul 6, 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.I am sorry that we did not meet your expectations about the shower. I would like to apology for this image you have perceived of it. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with our technical department to improve this service.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,
8/10 Good
Luminita
Jul 1, 2023
Liked: Cleanliness, staff & service
Luminita
Stayed 7 nights in Jun 2023
Response from Guest Relation Officer on Jul 6, 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your feedback, and we hope your next visit will be as pleasant as the previous one; and more for a fifth star. Sincerely,
Response from Guest Relation Officer on Jul 6, 2023
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
We booked the best room in the hotel with a view of the eiffel tower and the room was awesome and very clean and to a high standard.
We have visited Paris many times and this was our favorite trip due to the hotel mainly. The staff were extremely friendly and always addressed us professionally by surname every time we saw them.
The food was amazing both on the menu, room service and at breakfast time.
Then to cap it all off, my wife was feeling very unwell on the last day and they went beyond what we expected by finding us another room we could use for a few hours after checkout time so we could rest some more before having to leave for our flight home.
I couldn't recommend this hotel highly enough, we will be returning here for our next stay in Paris.
Nicholas
Stayed 2 nights in Jun 2023
Response from Adrien Falémé - Guest Experience & Quality Manager on Jun 6, 2023
Dear Niholas,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
6/10 Okay
Vasilis
Jun 4, 2023
Vasilis
Stayed 2 nights in May 2023
Response from Adrien Falémé - Guest Experience & Quality Manager on Jun 6, 2023
Cher Client,Nous tenions à vous remercier d’avoir pris le temps de partager votre expérience avec nous.Nous prenons chaque commentaire très sérieusement afin d’augmenter notre qualité de service au quotidien. Pour cela, nous vous en sommes reconnaissants. En espérant que vous nous donnerez l’opportunité de vous accueillir de nouveau au sein du Sofitel Paris Baltimore Tour Eiffel, Cordialement,
10/10 Excellent
Nikola
May 14, 2023
Nikola
Stayed 1 night in May 2023
Response from Adrien Falémé - Guest Experience & Quality Manager on Jun 6, 2023
Cher client,Nous vous remercions infiniment pour votre notation sur Expedia.Nous sommes impatients de vous accueillir à nouveau au Sofitel Paris Baltimore Tour Eiffel.Bien cordialement,
This was our 3rd stay at the Baltimore and I must admit that the quality of service has improved considerably over the last few years. The Baltimore is our home away from home! This was our first time enjoying the breakfast...what a delightful way to start our day with a delicious hot breakfast and ample buffet options. Of course the location is perfect for travelers who want to be walking distance to all the sites yet located in a nice quiet neighbourhood. Can't wait to go back!
Dahl Scott
Stayed 5 nights in May 2023
Response from Adrien Falémé - Guest Experience & Quality Manager on May 10, 2023
Dear Scott Dahl,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in Paris and to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more. Sincerely,
Response from Adrien Falémé - Guest Experience & Quality Manager on Apr 6, 2023
Dear Eduardo,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback, specially with this word: "fabulous". I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Close to the Arc de Triomphe and Eiffel Tower. Hotel is clean and nice. Staff is pleasant and welcoming. A few nice cafes along the street. Western Union and GAP store also in the area. Was great for a 3 day stay.
Keyon
Stayed 3 nights in Mar 2023
Response from Adrien Falémé - Guest Experience & Quality Manager on Apr 1, 2023
Dear Keyon,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our parisian property and to receive now your positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Cher client,Merci infiniment de votre notation sur Hotels.com.Nous sommes impatients de vous accueillir à nouveau au sein de notre maison parisienne.Bien cordialement,
8/10 Good
Alexandre Dube
Traveled with family and small children
Feb 18, 2023
Liked: Cleanliness, staff & service
Location is excellent, service is hit and miss in my opinion. Some of the staff were super helpful and willing to jump in which was nice but some other staff seem blazed. The building itself need a refresh it is not in the best of state for a 5 stars hotel. We were lucky to have a balcony and a table/chair outside but we only had 1 chair and most other balcony from what we saw didn't even had chairs or table at all. Would recommend tho as the price/value is good.
Alexandre Dube
Stayed 6 nights in Feb 2023
Response from Adrien Falémé - Guest Relation Manager on Feb 22, 2023
Dear Client,We would like to thank you for sharing your feeback on Expedia.It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel.I am sorry that we did not meet your expectations about our historic building and some attitude of our team. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,
Great location lovely hotel & staff where very helpful nothing to much
lynn
Response from Adrien Falémé - Guest Relation Manager on Dec 24, 2022
Dear Madam Lynn,We very much appreciate your comments on Expedia regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback and a 5 stars. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
It was a family birthday celebration and we enjoyed our stay with Sofitel completely. The hotel staff is patient and accommodating. The location was superb. We would highly recommend the hotel to families and friends. 非常愉快的住店经历。即使我法语讲不太利落,酒店员工都还是很有耐心,给予了很多的帮助。酒店位置很好,购物都很方便。极力推荐。
Verified traveler
Stayed 5 nights in Oct 2022
Response from Adrien Falémé - Guest Relation Manager on Nov 2, 2022
Dear Client,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel and our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Convenient location was good. Paper thin walls means you here every noise and conversation.
Mark
Stayed 2 nights in Oct 2022
Response from Adrien Falémé - Guest Relation Manager on Oct 14, 2022
Dear Mister Mark,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning our great location. I am sorry that we did not meet your expectations about the sound insulation of your room. I would like to apologies for this situation. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services with the technical department.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,
2/10 Terrible
Karen
Traveled with group
Sep 11, 2022
Disliked: Amenities
Check in was miserably slow. Rooms were beyond small and tight.
Karen
Stayed 1 night in Sep 2022
Response from Adrien Falémé - Guest Relation Manager on Sep 13, 2022
Dear Madam Karen,We would like to thank you for sharing this outstanding review on Expedia.I am sorry that we did not meet your expectations about the size of the room and the Check-In time. I would like to apologies for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with the front desk department and take all the necessary steps to improve our services.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,
10/10 Excellent
Peter
Aug 31, 2022
Peter
Stayed 2 nights in Aug 2022
Response from Adrien Falémé - Guest Relation Manager on Sep 3, 2022
Cher Monsieur Peter,Nous vous remercions pour votre notation suite à votre séjour à Sofitel Paris Baltimore Tour Eiffel.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Lifts did not work properly.
We should the stairs .
Towels are not white , too old .
Furniture all scratched.
They need a full refurbishment
olusola
Stayed 4 nights in Aug 2022
Response from Adrien, Guest Relation Manager on Sep 3, 2022
Dear Client,Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Response from Adrien Falémé - Guest Relation Manager on Sep 3, 2022
Dear Madam Emma,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Adrien Falémé - Guest Relation Manager on Aug 13, 2022
Dear Mister Rolando,
We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Response from Adrien Falémé - Guest Relation Manager on Jan 12, 2023
Dear Yana,Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
I love the location of the property to everything I wanted to do.
Arlene
Stayed 3 nights in Jul 2022
Response from Adrien Falémé - Guest Relation Manager on Aug 3, 2022
Dear Client,
We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel and our location.
It is always a pleasure to receive positive feedback. I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Location, staff, value, rooms, views are all outstanding. We couldn’t have asked for a better hotel to stay at and truly felt like a 5 star hotel. The staff is amazing, truly exceptional. We’ll be back without a doubt!
Jacob
Stayed 3 nights in May 2022
Response from Ninon Lambert - Guest Relation Manager on Jun 28, 2022
Dear Jacob,
We are so glad that you enjoyed your stay with us and truly hope to have the pleasure of hosting you soon again,
Kind regards,
Response from Ninon Lambert - Guest Relation Manager on Jun 28, 2022
Dear Mohammed,
We would like to thank you sincerely for your feedback, even through we are saddened to read that your stay with us did not live up to your expectations.
We would like to let you know that we have plenty of room categories with a large variety of size and orientation, from the Classic room with court view to the Junior Suite Deluxe with street view and balcony.
We truly hope to have the pleasure of hosting you again,
Kind regards,
Ninon Lambert
Guest Relation Manager
2/10 Terrible
Yasir
Apr 23, 2022
Yasir
Stayed 3 nights in Apr 2022
Response from Guest Relation Officer on Sep 17, 2022
Cher Monsieur Yasir,Nous vous remercions d’avoir pris le temps d'établir une notation à la suite de votre séjour à Sofitel Paris Baltimore Tour Eiffel.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Sofitel Hotels & Resorts sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Response from Guest Relation Officer on Apr 7, 2022
Dear Patricia,
Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us.
We truly hope to have the pleasure of welcoming you back very soon.
Warm Regards,
It was a great stay and the staff were friendly and helpful. Our family had a wonderful time in this hotel. The breakfast was fantastic, I would recommend for the tourists to get breakfast deal.
Bahar
Stayed 5 nights in Mar 2022
Response from Guest Relation Officer on Apr 1, 2022
Dear Bahar,
Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our staff and the quality of our breakfast. We look forward to host you soon again,
Kind regards,
Response from Guest Relation Officer on Feb 13, 2022
Dear Marcus,
Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us.
We truly hope to have the pleasure of welcoming you back very soon.
Warm Regards,
Response from Guest Relation Officer on Jan 13, 2022
Dear Guest,
Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated our great location.
We truly hope to have the pleasure of welcoming you back very soon.
Warm Regards,
The best hotel in Paris!! The be best service from the front dest to the concierge service to the doorman to the exceptional staff!! I thoroughly enjoyed my stay and will be back soon!!
Elvin
Stayed 3 nights in Dec 2021
Response from Guest Relation Officer on Jan 13, 2022
Dear Guest,
Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore.
We are delighted to know that you appreciated your time among us.
We truly hope to have the pleasure of welcoming you back very soon.
Warm Regards,
6/10 Okay
DAVID
Nov 29, 2021
DAVID
Stayed 2 nights in Nov 2021
Response from Guest Relation Officer on Dec 1, 2021
Dear David,
Thank you for your feedback, even through we are saddened that it seems like your stay quite did not live up to your expectations. We remain at your entire disposal,