Ratings based on 48 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Oct 10, 2016
Location: Average walkers: Notre Dame, Louvre, Catacombs, AF. Energetic walk: Eiffel Tower. Easy Metro to CDG, Montmarte, etc Nearby: wine, bread, cheese shops
Staff very helpful and speak passable English. Close to Metro and walking distance to Alliance Francaise. Close to tourist areas yet within a km or 2 of nice local stores. Within a day or two you can get into a "local" routine. The café where people stop on the way to work for coffee and pastry is a wonderful way to start your day. Head out for a day of sightseeing or study and in the evening you are in easy walking distance to nice wine stores, fromagerie, boulangerie, etc. This is a very Europeen room. Old building, with some character. You can hear the street noise or people if they are loud or stomping. Overall, good room, very clean, excellent location, helpful staff.
Comment from Hotel Management
Oct 13, 2016 by celine, Hotel Management
Dear Customer, We would like to thank you very much for your detailed comment, regarding your stay at the Claude Bernard Saint-Germain. We are delighted to read that you appreciated our establishment and especially our helpful staff, your room very clean and our excellent location, . Your opinion is very important for us and are sure that we shall share it with our team. Looking forward to welcoming you again within the Claude Bernard Saint Germain, we send you our sincere greetings. Céline Moreaud Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Posted Sep 24, 2016
Pros: The staff and location
Cons: Nothing
Location: We were next to the Sorbonne and a short 10 walk to Norte dame and only 30 min walk to the Louvre
The staff at this hotel was amazing and tried to look after all our needs including opening our wine. The room was very small but typical of European hotels. The location was perfect as we could walk to most of the sights.
Comment from Hotel Management
Oct 5, 2016 by Céline Moreaud, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at the Claude Bernard Saint-Germain. Reading your review, I am delighted to hear you thoroughly enjoyed your stay with us in the heart of Paris. We hope to welcome you back to the City of Light in the near future. Yours sincerely, Céline Moreaud Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, WA

Optimal location, comfortable room, nice staff

Posted Sep 12, 2016
Pros: Comfortable rooms, location
Cons: Elevator is too small
Location: Sightseeing, dining
Very close to transportation, facilities, restaurants, central location
Comment from Hotel Management
Sep 18, 2016 by Céline Moreaud, Hotel Management
Dear Customer, We would like to thank you very much for your detailed comment, regarding your stay at the Claude Bernard Saint-Germain. We are delighted to read that you appreciated especially our geographical situation, our confortable room and we noted that you found our too small elevator. Your opinion is very important for us and are sure that we shall share it with our team. Looking forward to welcoming you again, we send you our sincere greetings. Céline Moreaud Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Great location, reasonable rates

Posted Aug 24, 2016
Pros: Location. Price. Breakfast included. Helpful staff.
Location: Notre Dame, Pantheon, Luxembourg Gardens, Latin Quarter
A stones throw from the Notre Dame, the Latin Quarter and the Pantheon, Hotel Claude Bernard is excellently situated. The boutique hotel offers modest rooms at reasonable rates. Continental breakfast provided in the basement, and the staff were helpful in securing airport transportation.
Comment from Hotel Management
Aug 27, 2016 by Céline Moreaud, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at the Claude Bernard Saint-Germain. Reading your review, I am delighted to hear you thoroughly enjoyed your stay with us in the heart of Paris. We hope to welcome you back to the City of Light in the near future. Yours sincerely, Céline Moreaud Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel at great location

Posted Aug 21, 2016
We stayed in a room which sleeps four on the first floor. The room was spacious enough for Parisian standards. It was clean and beds were comfortable. Location is excellent, close to everything but still quiet enough at night time. The staff was nice and helpfull, we arrived early and our room was ready. We stayed for three nights.
Comment from Hotel Management
Aug 27, 2016 by Céline Moreaud, Hotel Management
Dear Customer, We would like to thank you very much for your comment, regarding your stay at the Claude Bernard Saint-Germain. We are delighted to read that you appreciated our establishment the cleanliness, the kindness of your staff, our security area and our excellent location in Paris. Your opinion is very important for us and are sure that we shall share it with our team, indeed, when we can, it is with pleasure that we give the keys of the rooms in the morning Looking forward to welcoming you again within the Claude Bernard Saint Germain, we send you our sincere greetings. Céline Moreaud Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Decent hotel in latin quarter

Posted Aug 18, 2016
Location perfect. Bit tired. Price decent. Good choice.
Comment from Hotel Management
Aug 27, 2016 by Céline Moreaud, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at the Claude Bernard Saint-Germain. Reading your review, I am delighted to hear you thoroughly enjoyed your stay with us in the heart of Paris and your conclusion is that you made the good choice. We hope to welcome you back to the City of Light in the near future. Yours sincerely, Céline Moreaud Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Claude Bernard is the best!

Posted Aug 16, 2016
Pros: The friendly and helpful staff. Room cleanliness and comfort. OMG the view from our room! and of course the price and location!
Cons: Maybe getting a bigger elevator if possible. If not possible then there is no problem, people need to stay active and do some work out :)
Location: Location was great. We definitely chose a hotel that is well located. Close to Notre Dame, Musee Louvre, Pantheon, Jardin du Luxembourg.
This hotel was amazing! We got our room at the top floor with view! We were able to experience beautiful sunsets from our balcony. Very close to all the main attractions. It is a 10-minute walk to Notre Dame and about 20-minute walk to the Musee Louvre. The bus to Eiffel Tower is right across the street (Bus 63 or 87). The train station is also very close, about 5-minute walk. Jardin Du Luxembourg and Pantheon were also very close to this hotel (about 5 minutes to Pantheon and 10 minutes to Jardin du Luxembourg. The staff was exceptional, I didn't get their names, but they were all very helpful at all times. Because of the staff's help we were able to get around with no problems at all. We got twin beds and they were very comfortable. The bathrooms were very clean. Overall a great experience. We will definitely stay again at this hotel when we go back to Paris.
Comment from Hotel Management
Aug 27, 2016 by Céline Moreaud, Hotel Management
Dear Customer, We would like to thank you very much for your detailed comment, regarding your stay at the Claude Bernard Saint-Germain. We are delighted to read that you appreciated our establishment and especially our staff, the balcony and the view of your room. Regarding, our elevator you found too small, we are working on installing a new elevator Your opinion is very important for us and are sure that we shall share it with our team. Looking forward to welcoming you again within the Claude Bernard Saint Germain, we send you our sincere greetings. Céline Moreaud Manager
2 out of 5
by A verified traveler

Well located older hotel near Sorbonne

Posted Aug 11, 2016
Hotel is old and outdated. We expected an older, European style hotel. We didn't expect a room with peeling wallpaper, a bathroom door that wouldn't close, no towel hangers anywhere, a toilet seat that wouldn't stay up, a front door with cracks, a hairdryer that barely blows air, no in room safe or TV (didn't want a TV ourselves but others might) and lots of noise. You could hear everything in the room, water in nearby showers or toilets, even people talking next door. The staff was nice and helpful.
Comment from Hotel Management
Aug 27, 2016 by Céline Moreaud, Hotel Management
Dear Customer, We would like to thank you for taking the time to share your comments regarding your recent stay at the Claude Bernard. We are aware that our property needs to be renovated and that's why we take note of your comments. Indeed, we are currently working on a large project to renovate to beautify our hotel ideally located. We hope to welcome you back to the city of Light in the near future, perhaps on a Maranatha renovated Yours sincerely Céline Moreaud Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Nice location

Posted Jun 7, 2016
Pros: The location and the personnel
Location: The location is perfect, you can walk to the church Notre Dame, to the Metro and to many shops and restaurants
The location is perfect. We had help from the reception.
Comment from Hotel Management
Jun 9, 2016 by celine, Hotel Management
Dear Customer, We would like to thank you for taking the time to share your comments on Expedia regarding your recent stay at the Claude Bernard. We are delighted to read that our ideal situation you have allowed for a pleasant stay in our beautifull city. We hope to welcome you back in the Latin quarter of Paris Yours sincerely Céline Moreaud Manager
3 out of 5
by A verified traveler from Los Angeles, CA

Posted May 25, 2016
The bathroom tub was very slippery and dangerous to take a shower. I wish the room was like the one showed in the pictures but unfortunately nothing like that.
Comment from Hotel Management
Jun 9, 2016 by Céline, Hotel Management
Dear Customer, We would like to thank you very much for your detailed comment, regarding your stay at the Claude Bernard Saint-Germain. Nevertheless, we regret not having given you satisfaction in your room. We confirm that the pictures of our website correspond to some of our rooms but you will understand that we cannot put 37 photos. For your next booking, we advise you to contact us to request your precise choice. Looking forward to welcoming you again, we send you our sincere greetings. Céline Moreaud Manager