In-room safe, individually decorated, individually furnished, desk

Reviews of Hôtel des Arts Bastille

3 out of 5
Hôtel des Arts Bastille
2 Rue Godefroy Bastide, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 92 out of 629 reviews" "
Rating 8 - Good. 258 out of 629 reviews" "
Rating 6 - Okay. 183 out of 629 reviews" "
Rating 4 - Poor. 65 out of 629 reviews" "
Rating 2 - Terrible. 31 out of 629 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Traveled with partner
Great little hotel excellent location
Stayed 2 nights in Dec 2023

10/10 Excellent

Kazem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a shame not to have a fridge to have cold water Very pleasant shower
Stayed 1 night in Jun 2023
Response from Lucas on Jun 28, 2023
Dear Kazem, thank you for your review. We are happy to read you have appreciated your stay. We take note of what you wrote to improve our services. Please, note that we give 2 bottles of water for free everyday to each customers, and if needed, we can store something for you in our fridge. Have a great day

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in a wonderful non touristy area of Paris.
Stayed 1 night in May 2023
Response from Lucas on Jun 13, 2023
Dear Wendy, thank you so much for this wonderful review. We are glad to read you have enjoyed your stay and we hope to welcome you again ! have a lovely day,

10/10 Excellent

Fransisca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stayed. It was within walking distance to metro
Stayed 2 nights in May 2023
Response from Lucas on Jun 13, 2023
Dear Fransisca, thank you for taking time to share your experience. We are happy to read you have enjoyed your stay and we hope to welcome you again very soon. Have a great day,

10/10 Excellent

Donald

Stayed 2 nights in May 2023
Response from Lucas on Jun 20, 2023
Dear Donald, thank you for this wonderful rate. Have a great day

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is pretty conveniently located in quite a fun area. Easy walking distance to Metro. Very clean and confortable beds/facilities. Be aware the lift is tiny and the stairs are not for the faint hearted. Very welcoming staff. Didn't try the restaurant as no options one of our party could eat, but the beer was great. I would have no hesitation coming back here on my next visit to Paris.
Stayed 2 nights in Mar 2023
Response from Lucas on Mar 14, 2023
Dear Julie, thank you for your wonderful review. We are very happy to read how much you have enjoyed your stay and we can't wait to see you again ! have a great day

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room with a beautiful and vibrant picture of Paris on the wall. It was small but completely comfortable and functional for two friends sharing for one night. The staff were incredibly helpful and friendly, spoke English well and were incredibly welcoming. The hotel is very well located near a metro with easy links to the city and just 20 minutes from Gare Du Nord. There are lots of lovely restaurants, boulangeries and shops nearby and it feels very well lit, busy and safe even as a woman travelling alone after dark. The only downsides were a long climb up a spiral staircase to get to our room, the room would feel small for a long stay and there was some noise during the night but nothing that was too disruptive during our stay. Would stay again.
Stayed 1 night in Jan 2023
Response from Lucas on Mar 8, 2023
Dear Claire, thank you for your wonderful feedback. We are very happy to read you have appreciated and enjoyed your stay with us. We can't wait to welcome you again ! have a great day,

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel is in a great location. Lots of great restaurants, bakeries, and other services. Very close to the Metro and easy to get around. Less touristy than other areas. The hotel is very quaint and comfortable. We did have a bad experience at check out. We had a airport pickup set for 5 am. We went down to the lobby about 40 minutes early as we were awake and hoping to get an earlier taxi. We woke up the reception clerk who was sleeping on the lobby couch. He was very irate that we came down to the lobby early as he was not going the be able to go back to sleep! He threw a remote accross the room, then proceed to pick it up and sit back on the lobby couch to watch TV on his iPad. We stood in the lobby as there was no place to sit while we waited for the taxi. This was a very uncomfortable situation for my wife and I.
Stayed 4 nights in Oct 2022
Response from Lucas on Oct 30, 2022
Dear Kevin, thank you for your review. We are glad to read you have appreciated your stay with us, especially the great localisation of the hotel and its confort. We are deeply sorry you had to leave the hotel with a bad checkout. We are going to tell the receptionist responsible for this behavior.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little place
My family of 4 stayed here overnight and the hotel was excellent. We are two adults and two kids under 8. The staff we met were lovely and helpful. The room was clean. It was a compact space, but we didn’t mind! The breakfast was really good because everyone could choose their own items from the buffet. The cheese and hot chocolate were a highlight. Thank you Hotel des Arts!
Stayed 1 night in Aug 2022
Response from Lucas on Aug 12, 2022
Dear, thank you for your precious feedback. We are so happy to read how much you enjoyed your stay. We hope to welcome you again for your next time in Paris ! have a lovely day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Hannah M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service, small but nice rooms always clean and comfy. Only tip would be great to have a mini fridge and kettle in the room
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed! Our room was clean and had all the essentials, the property was near 3 major metro stations and the area was vibrant and had amazing bars and restaurants! Great choice as a base to explore Paris!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

fromtheUSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 1 block away from the subway station. the hotel is in remodeling. small room but very clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great room, however if you are coming from the US rooms are not big as they are at home. Room was in the corner of the building so a great view.
Stayed 1 night in Oct 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Paulette

Liked: Staff & service
Hotel is under major renovation but my room had been renovated. But bathroom no hooks to hand anything, and under sink renovation not complete - no tissues, no coffee pot, cups etc or floor rugs - room obviously was not fully renovated - I should have been told under renovation and would have booked another hotel.
Stayed 3 nights in Jun 2019

8/10 Good

Panprapa, Bangkok, Thailand

Traveled with family
Liked: Cleanliness
Good location which is near subway, restaurant, convenience store
Stayed 7 nights in Dec 2018

10/10 Excellent

Hannah M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good - close to metro and interesting restaurants.
Stayed 3 nights in Nov 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a Paris city stay
Great continental breakfast, towels were changed daily, rooms are small but overall good value. Location is great with lots of restaurants nearby and a bread bakery right across the street. Also close to metro station.
Stayed 8 nights in Oct 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great character hotel
Excellent hotel in a great paris neighborhood. There was street noise till very late but that is the charm of inner city paris. Rooms were a little bigger than my last paris hotel. Heating and cooling worked. Beds weren't the best but acceptable. The only negative I would have is my own stupidity. When I searched, I looked for free breakfast, this hotel was listed so I chose it. If you look at the hotel details, breakfast is available, not free. It was a very good breakfast but it wasn't free l I have to be m ore careful as I paid for 3 rooms, 6 nights so the 10 euro breakfast was a bit of a shock when checking out.
Stayed 6 nights in Sep 2018

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price I paid.
The location is not as centric as I thought; the train trips to the Eiffel Tower and other locations were long. The train stations were nearby though, so that’s a plus. Laundromat, markets and restaurants were nearby. The lift is very small, for 2 people and a suitcase, at the most. The room was very small, no closet and no safe (the wall is the closet, there were hangers). Breakfast was okay. WiFi was good.
Stayed 2 nights in Sep 2018

8/10 Good

Leonard, Paris

Liked: Cleanliness, staff & service
We did not have any hot water in morning to shower i booked 3 rooms all rooms had the same issues.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel wasn’t clean enough for me not to notice. The staircase that leads to the rooms was old and slipery. People were constantly slipping down the stairs and the manager didn’t seem To carr.
Stayed 4 nights in Sep 2018

8/10 Good

Karen, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little boutique hotel. Elevator is very small.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly staff, quiet room. Breakfast ok. Small room but nice bathroom
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
trash was still in the trashcan when we checked into our room. they did not have our breakfast listed and tried to charge us until I showed them that breakfast was included. they were very nice staff and helpful other than this. it was a very nice room.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Chillin in Paris
Just wanted a standard hotel to stay with my partner and sample the football and food atmosphere in Paris. Was not disappointed.
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Visit The dark side
Initially A.C. didnt work didnt replace bulb fan noisy.
Stayed 5 nights in Jun 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
The man in reception at my check in and checkout was super lovely. So helpful and friendly!
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel was very clean and close to public transport. Staffed 24 hours and extremely helpful.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
The breakfast was very poor. Although I had breakfast included, if I wished to have an espresso I should have paid it 1€ per capsule. Moreover the rest of the breakfast was any better. For the same price much better to get a breakfast outside.
Stayed 2 nights in Jan 2018
Response from Nacim on Feb 14, 2018
Hello Dear Thank you again for staying at the Hotel des Arts Bastille I am sorry that the breakfast did not satisfy you, but I find you a severe can I tell you that at this price (9.50 €) you do not have much, our breakfast is complete and is composed of Coffee "Segafredo", "Baronise" tea, "Tropicana" orange and apple juice, multifruit and Chocos cereal, milk, butter, croissant, Gana bakery bread, homemade bread, homemade hard-boiled eggs, pork and chicken ham and turkey , Grison dried meat, homemade jam, organic honey, fresh fruit salad, dried fruit (apricot, fig, prune), St paulin cheese, edam cheese, cream cheese. Please note that the price of breakfast is € 5.00 when it is included in the room rate It's a pleasure to see you again Best regrad

8/10 Good

frederique

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Nacim on Feb 14, 2018
Bonjour Fréderique, Je vous remercie pour votre sympathie, Toute l'équipe est heureuse de vous savoir satisfait au plaisir de vous revoir En attendant je vous souhaite une excellente journée Nacim

4/10 Poor

Nizar

Disliked: Property conditions & facilities
Lift to be fixed and overall experience to improve
Though we had a great break fast following was giving major trouble during the stay
Stayed 3 nights in Dec 2017

8/10 Good

Silke, London

Liked: Staff & service, property conditions & facilities
Would recommend for short term stay
I had a short but very pleasant stay at this hotel. The room itself was very nice and had a good view. Public transport is close by and the area is very lively. Only thing I would point out as negative is the mold in the bathroom.
Stayed 1 night in Aug 2017

4/10 Poor

Sam, Princeton, NJ

Disliked: Room comfort
Okay hotel
It's just about comfortable but not quite. On a day when Paris was steaming hot at 97 degrees, the lack of air conditioning was stifling. There was a fan but we couldn't speed it up. The bathroom was clean but a musty odor was unmistakable. Probably because the building is very old, but I was expecting a little better.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel deal in Paris
This is a very nice hotel, with an excellent location, and lots of value for the money!
Stayed 2 nights in May 2017

2/10 Terrible

Teresa, Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left immediately
We checked in to the hotel, and within 30 minutes, checked right back out. The room we were assigned did not look like any of the website photos - it was absolutely spartan, certainly not one of the redecorated rooms. We asked about changing rooms but were told they were all booked that night and we would need to talk to the manager the next day about possibly changing rooms. We were fine with a fifth floor room. We were not fine with: - rickety, falling apart fan instead of air conditioning - no room safe - holes and tears in the curtains - mold / mildew in the closet - no decor in the room at all (I've seen better in hostels) - severe water damage to the floor - phone would only dial down to the desk, not out to local restaurants and stores (would have to go to the front desk to make such calls) - tiny, wall-mounted desk - tiny, wall-mounted bedside tables that looked like they were about to fall off the wall - the fact that the website photos show cute, artsy decorated rooms, but the room we got looked like a prison cell - the fact that the front desk person seemed to speak English well until we started to complain about the room, then suddenly he couldn't understand us We knew this was an older hotel, so we came willing to make allowances for that, but this was absurd. Felt like a classic bait-and-switch. We couldn't get out of there fast enough. Really wish the hotel wasn't going to get paid for the 7 nights we didn't stay there.
Tiny desk
Closet with mold
Spartan furnishings
Holes in drapes
Stayed 7 nights in May 2017

10/10 Excellent

Cay and Ken, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in good location
We really enjoyed our stay. Very clean and excellent value in an expensive city

8/10 Good

Natasha

Liked: Cleanliness, staff & service
cheap and cheerful hotel
Don't expect the world but if it's a cheap and cheerful mini-break then this will do. The rooms are very small and basic so I wouldn't want to stay more than a couple of nights but it's clean and the staff are friendly and helpful.

8/10 Good

serge o

Liked: Staff & service, property conditions & facilities
welcoming very nice people rooms are clean the lift is quite small so is the room but fine for one person or a couple. not far from the metro station. overall very good place for the price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean, comfortable hotel in a good location, close to many restaurants and bars.

10/10 Excellent

Stew, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Near to great restaurants and bars. Ideal for couples who want to jump on the metro and see the city. Decor is cool and facilities are ideal for a long weekend or a weeks stay. 5min walk to metro and 10min to the centre of Bastille. Definitely recommend this hotel!

8/10 Good

mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort