View from property

Reviews of Hôtel des Deux Îles

3 out of 5
Hôtel des Deux Îles
59 Rue Saint-Louis-en-I'Ile, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 366 reviews" "
Rating 8 - Good. 159 out of 366 reviews" "
Rating 6 - Okay. 28 out of 366 reviews" "
Rating 4 - Poor. 3 out of 366 reviews" "
Rating 2 - Terrible. 2 out of 366 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Siena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the amazing location! Friendly staff also
Stayed 5 nights in Mar 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon Bloom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and the staff was excellent. The breakfast was enjoyable
Stayed 6 nights in Feb 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
I have always dreamed at staying on Ile St Louis and finally got to on this visit. I LOVED this hotel. The reception was so friendly and helpful. There was a nice reception sitting area. The rooms were nice sized and very quiet. The bathrooms were spacious and my room had a nice tub. It also has an elevator. You can walk to many great restaurants, cafes and shopping. The staff all spoke English. I did not try to breakfast, so can't speak about that. It felt like a big hug. I will definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
L endroit est top car vous pouvez marchez le long des quais de Seine jusqu aux monuments de Paris. L hôtel est très bien placé et le staff était très sympa. La chambre était grande pour deux et nos 3 bagages. Le petit déj très bon et frais. Le chef est aussi très gentil. A+ sur tout! On reviendra!
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Dear Lynette,Thank you for taking the time to review your stay.We are delighted to hear that you had an excellent stay and appreciated our great location in the heart of the historic Ile Saint-Louis quarter.We look forward to seeing you again in the future.Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and helpful. Location is wonderful, and property was well kept.
Stayed 1 night in Oct 2023
Response from The Management - La Direction on Nov 12, 2023
Dear Peter,Thank you for this kind review.We are delighted to hear that you found our staff nice and helpful. We strive to provide exceptional service to all our guests, and your kind words are truly appreciated. It's also wonderful to know that you enjoyed our prime location in the Ile Saint Louis, in the heart of historic Paris. We take pride in maintaining our property to ensure a comfortable and pleasant stay for our guests.We hope to have the pleasure of welcoming you back to our charming boutique hotel in the future. Warm regards,The Management - La Direction

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish, very walkable location to explore some of the popular sites around the city. This neighborhood is very quiet compared to the rest of the area and has a metro station (Pont Marie) only a 5 minute walk away. Bed was comfortable, softer than other French hotels we have stayed in.
Stayed 2 nights in Oct 2023
Response from Yohann on Nov 18, 2023
Dear Kaitlin, We are pleased to hear that you spent a nice time with us. We really hope that we can make it even better the next time we will see you :)

10/10 Excellent

Tatyana, Pomona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean and very friendly staff.
Stayed 5 nights in Oct 2023
Response from Yohann on Nov 18, 2023
Dear Tatyana, We are happy to hear from you :) we will be pleased to welcome you anytime you come back to Paris :)

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe location especially for those traveling solo. Just a bridge crossing to Paris highlights, yet an oasis of calm, distinct restaurants in the neighborhood encompassing streets to stroll along the Seine a block away. The boutique hotel offered a clean, comfortable and hospitable stay.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 20, 2023
Dear Joan,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our location to be beautiful, safe, and convenient for exploring the highlights of Paris. It's great to know that you enjoyed the calm atmosphere and the variety of distinct restaurants in the neighborhood. We appreciate your kind words about our clean, comfortable rooms and the hospitable service provided by our staff.We look forward to seeing you again in the future.Kind regards,

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracey, Essendon

Stayed 3 nights in Aug 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bespoke is the word!
“Bespoke” is the word for this historic, remarkable family-owned inn. From furnishings to fixtures to farm fresh breakfasts and fantastic staff, the hotel is first class in one of the most coveted areas in Paris — Ile St Louis. What a quaint, close-knit community! Love love this place!
Stayed 5 nights in Aug 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated boutique hotel in a vrey convenient and speciaal part of Paris. Very helpful and friendly staff. True French hospitality! Soft fluffy towels in a modern bathroom with nice soaps.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 27, 2023
Dear Alicia,Thank you for positively reviewing your stay.We are delighted to hear that you enjoyed our convenient location in the heart of historic Paris and appreciated the recent renovations.Furthermore, it is wonderful to know that our team provided you with true French hospitality and were helpful throughout your stay.Thank you for also highlighting the modern bathroom and soft fluffy towels, as well as the nice soaps provided. For our cosmetics, we have chosen Terre de Mars which products are made in France, cerified ecological and cruelty free. We take pride in offering our guests a comfortable and pleasant stay, and it is great to know that we met your expectations.We look forward to seeing you again in the future.Kind regards,

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent facility in perfect location ... very accommodating staff
Stayed 10 nights in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality here was unmatched. I felt welcome from the minute I walked in the door. Everything they did was akin to five star experiences I’ve had. Would recommend this hotel to anyone coming to Paris!
Stayed 2 nights in Jul 2023

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
Cute but small. Great location, near beautiful cafes and restaurants. It’s located on a nice street. The room was very small but just needed somewhere to stay because my flight was delayed and it was a convenient price for the night. Staff was very friendly and inviting. The bedding wasn’t very clean. There were dirt stains on pillow cases and sheets didn’t seem fresh. Bathroom was very clean. The air conditioning was a problem because the room would not stay fresh and I had to keep the windows open the whole time to let some air in. Good for a single person or couple, not a family with kids kind of hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Emma

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic. They even gave us flowers for our anniversary.
Stayed 4 nights in Jun 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a small hotel with felt like a big hotel :). There was an included breakfast with table service. There was lots of good restaurants nearby.
Stayed 1 night in May 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spot in the center of it all
Incredibly friendly and helpful staff. They were quick to prepare a cup of coffee or tea, while we were waiting in the lobby, order a cab, or help in any way they could. Breakfast was wondeful with fresh squeezed juice, eggs made to order, and coffee made to order. The location cannot be beat. Rooms are cozy as would be expected in an historic building in the ancient core of Paris, but overall just a wonderfully comfortabe and friendly place to stay!
Stayed 2 nights in May 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Cari

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an adorable hotel, staff was so kind and helpful and the rooms were beautiful. Centrally located and cafes, grocery and shopping close by. Would definitely stay again
Stayed 3 nights in Feb 2023
Response from The Management - La Direction on Feb 26, 2023
Dear Cari,Thank you for sharing this lovely review.We are grateful for your kind remarks and for highlighting our convenient location. Moreover, we will be sure to let our team members know how much of an impact they made on your experience.We look forward to seeing you again in the future.Kind regards,The Management - La Direction

10/10 Excellent

Earl C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. They treated me as an honored guest in their own home. Room very comfortable and good sized bathroom.
Stayed 8 nights in Jan 2023
Response from Henoc on Feb 2, 2023
Thank you for your opinion.Looking forward to seeing you again in our hotel.Best regards,La receptionHôtel des Deux Îles

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming and in a lovely location
Response from The Management - La Direction on Dec 26, 2022
Dear Andrew,Thank you for such a positive review.We are pleased that you enjoyed your stay and that you appreciated our prime location on Ile Saint Louis in the heart of historic Paris.We look forward to seeing you again in the future.Best wishes for the holiday season,The Management - La Direction

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at Hotel des Deux lles. Staff was so kind. we will be back!
Response from The Management - La Direction on Dec 26, 2022
Dear Laura,Thank you for this kind feedback concerning your visit.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear of the impact they had on your stay.We look forward to seeing you again in the future.Kind regards,The Management - La Direction

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on quiet street yet within walking distance of museums cafes and strolling on the river. The staff were friendly and went out of their way to be helpful with dinner reservations and recommendations. Highly recommend. It is a gem.
Stayed 2 nights in Nov 2022
Response from Henoc on Nov 18, 2022
Thanks you again for your opinion.Looking foward to seeing you in our hotel.Best regards;The reception

10/10 Excellent

Robert, Richmond

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

marie-noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gem in the heart of Paris
Fabulous boutique hotel in the heart of Paris. Very quiet yet next to everything. The staff was wonderful. Will definitely stay there again
Stayed 5 nights in Oct 2022
Response from The Management - La Direction on Dec 10, 2022
Dear Marie-Noelle,Thank you for this kind feedback concerning your visit to Hôtel des Deux-Îles.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It is great to know that you had a comfortable and undisturbed night's sleep as we understand this is high on our guests' list of priorities.Thank you for mentioning our location. The Ile St Louis is a real gem and we are very fortunate to enjoy such a unique location.We look forward to seeing you again in the future.Kind regards,The Management - La Direction

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring. Professional friendly staff. Expensive and cramped but what isn’t in this area?! I’d go back again.
Stayed 2 nights in Oct 2022
Response from The Management - La Direction on Dec 18, 2022
Dear Patricia,Thank you for reviewing your recent stay with us.We're happy to read that you found our location perfect for visiting the city and that our team took good care of your needs. Your kind words and positive feedback act as motivation for us.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but things like special events, occupancy, and even the time of the year can cause them to fluctuate.Furthermore, please be assured our room sizes are standard for the center of Paris.The entire team really looks forward to welcoming you back soon. Kindest regards,The Management - La Direction

6/10 Okay

Saron

Liked: Staff & service
Pros: Good location, safe & quiet area, reception was decent & helpful! Cons: Bathroom towels not white anymore, bed cover was not cleaned before me, very small rooms!
Stayed 1 night in Oct 2022
Response from The Management - La Direction on Nov 14, 2022
Dear Saron,Thank you for taking the time to leave a review.We are pleased to hear that you made the most of our location and appreciated the high standard of service from our team. We have shared your comments with them. However, we regret that you were not entirely satisfied with the condition of your room. Your comments have been brought to the attention of our housekeeping team. However it would have been helpful if you had voiced your concerns during your stay as we could have immediatelky taken appropriate action. We hope that you will note that the reviews of our hotel do not raise such issues and generally praise its cleanliness which is obviously of the utmost importance.We hope to see you again soon, for an improved stay. Best wishes,The Management - La Direction

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double deluxe rooms are wonderful
Stayed 2 nights in Oct 2022
Response from The Management - La Direction on Dec 10, 2022
Dear Brian,Thank you for this kind review.We are delighted to hear that we met your expectations. We aim to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to having you return. Best wishes,The Management - La Direction

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great walkable location. the staff are friendly and helpful. It is a very cute boutique hotel but not recommended for stays with large families as the rooms are small. There’s lots to do around it, there are restaurants and cafes and things are fairly easy to find. I would definitely stay here again.
Stayed 3 nights in Aug 2022
Response from The Management - La Direction on Sep 6, 2022
Dear Lorraine,We thank you very much for your kind review.We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We do unfortunately have some restrictions due to being housed in a 17th-century building. Nevertheless, our rooms have been organized to make our guests' stay as pleasant as possible, also certain rooms are larger than others and can be requested.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,The Management - La Direction

8/10 Good

Lahib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here.
Stayed 1 night in Jul 2022
Response from The Management - La Direction on Jul 19, 2022
Dear Guest, Thank you for choosing Hotel des Deux Iles and for taking the time to write a review. We are delighted that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again. We look forward to welcoming you back in the future. Kind regards, The Management - La Direction

10/10 Excellent

Matthew, Studio City

Stayed 5 nights in Jun 2022
Response from The Management - La Direction on Jan 1, 2023
Dear Matthew,This is a wonderful rating. Thank you!We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you again. Best regards,The Management - La Direction

8/10 Good

Dani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 3 nights in Mar 2022
Response from The Management - La Direction on Apr 5, 2022
Dear Dani, Thank you for this kind feedback concerning your visit to Hôtel des Deux-Îles. We are pleased that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future. Kind regards, The Management - La Direction

10/10 Excellent

Michael, Euless

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2022
Response from The Management - La Direction on Sep 6, 2022
Dear Michael,Thanks for your high rating of our hotel.We are glad we met your requirements.We look forward to welcoming you back. Best regards,The Management - La Direction

10/10 Excellent

Gary

Stayed 6 nights in Sep 2021
Response from The Management - La Direction on Dec 26, 2021
Dear Gary, We would like to thank you for your rating so highly your recent stay. We're happy to hear we hit the mark for you. Again, thank you very much. Happy holidays! The Management - La Direction

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and very helpful. We arrived the day of check in about 3 hrs before check in time, and they worked with us and held our luggages while they cleaned the room and we walked around. The location was amazing and we had no issues getting the Metro and going anywhere in Paris. Would definitely come again.
Stayed 5 nights in Jun 2021
Response from The Management - La Direction on Jun 19, 2021
Dear Guest, We are delighted to receive such a positive review! Your acknowledgement of our reception team's friendly and professional service is especially rewarding and encourages us to continue with our efforts. It would be a pleasure to welcome you back on another occasion. Best wishes, The Management - La Direction

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful and made you feel like a part of the family
Stayed 2 nights in Dec 2019
Response from The Management - La Direction on Jan 26, 2020
Dear Guest, Thank you for choosing Hotel des Deux Iles and for taking the time to write a review. We are delighted you had a pleasant experience and appreciated our team members and the family atmosphere of our hotel. We look forward to welcoming you back on future occasions. Wishing you a Happy and Prosperous New Year! The Management - La Direction

10/10 Excellent

BobV., Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a 17th century building on the island. Staff was great, especially with giving us information about the planned strikes and areas to avoid the demonstrations. The room was small but that is normal for a European boutique hotel. Had everything we needed. We love being on the island , perfect location.
Stayed 3 nights in Dec 2019
Response from The Management - La Direction on Dec 25, 2019
Dear Bob, Thank you for this kind feedback concerning your visit to Hôtel des Deux-Îles. Our team members work hard to deliver great service and always meet expectations, and we are delighted we helped you make the most of your stay in Paris. We hope to welcome you back on future occasions. Kind regards, The Management - La Direction

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Nicely located. Staff friendly. Generally well-kept, older property (Built in 17th Century). Quite small rooms. Good value for money for the location. Quiet location.
Stayed 4 nights in Nov 2019
Response from The Management - La Direction on Jan 26, 2020
Dear Guest, Thank you for your feedback about your recent stay at Hôtel des Deux-Îles. We are glad that your stay with us was a pleasant one and that you found our location in the heart of historic Paris was ideal for your requirements. We understand that our rooms can seem on the small side due to the natural restrictions of our 17th building. Nevertheless, they have been organised to provide as much space as possible to ensure our guests are comfortable. We do hope we may have the chance to welcome you back on a future stay. Best regards, The Management - La Direction

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019