Incredibly friendly and helpful staff. They were quick to prepare a cup of coffee or tea, while we were waiting in the lobby, order a cab, or help in any way they could. Breakfast was wondeful with fresh squeezed juice, eggs made to order, and coffee made to order. The location cannot be beat. Rooms are cozy as would be expected in an historic building in the ancient core of Paris, but overall just a wonderfully comfortabe and friendly place to stay!