Ratings based on 1,186 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted May 5, 2017
Dated hotel, small room not suitable for 2 people.
Comment from Hotel Management
May 9, 2017 by Fanny Guibouret, Hotel Management
Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hotel du Louvre I am deeply sorry to read your comments, and please accept my most sincere apologies for not having met your expectations during your stay with us. I would like to inform you that the Hotel du Louvre has begun a renovation program that will be completed by February 2018. The hotel remain open and great care has been taken to restrict any noise during work hours. Although I know your current impression of our hotel is not as favourable as we would like it to be, I hope that once the hotel is renovated you will provide us with another opportunity to show you the high standards for which Hyatt is known worldwide. Kindest regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler

Location location location

Posted Mar 15, 2017
Literally right across from the musee du louvre. Could not get any closer. Half the hotel is under construction. I didn't hear any noise. I upgraded to a bigger room with the best view. Yes it is a older hotel. It has a very charming feel. The staff was great. Some very friendly, some less talkative. There are many restaurants nearby. Shopping. Metro. I ubered to most places.
Comment from Hotel Management
Mar 17, 2017 by Fanny Guibouret, Hotel Management
Dear Ritzy, I would like to thank you for this great review about your recent stay in Paris. We are really happy that you took the time to comment your experience at the Hotel du Louvre. The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our perfect location and the excellent service you received. We look forward to welcoming you back to Paris in the hopefully not too distant future. With warm regards, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Location, location, location.

Posted Mar 14, 2017
Pros: Proximity to Louvre and Angelina's and Jardin des Tuilleries
Cons: Well, the carpeting looks a bit tired in the older, un-renovated bits, but I like old things, so it doesn't bother me much.
Location: Angelina's Mont Blanc.
Magnificent staff, kind, helpful. Perfect location. History. Elegance. Quiet. Restful.
Comment from Hotel Management
Mar 15, 2017 by Fanny Guibouret, Hotel Management
Dear Bret, Many thanks for taking the time to write a review about our hotel. The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our location and the excellent service you received at the Hotel du Louvre. I would like to inform you that the Hotel du Louvre has begun a renovation program that will be completed by February 2018. The hotel remain open and great care has been taken to restrict any noise during work hours. We already look forward to welcoming you again, With my best regards, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel close to museum

Posted Feb 22, 2017
Very relaxing atmosphere after a tiring day. Comfortable rooom and quite.
Comment from Hotel Management
Mar 8, 2017 by Fanny Guibouret, Hotel Management
Dear Guest, Many thanks for taking the time to write a review with so many details and compliments inside. I am delighted to read that you enjoyed every aspect of your stay. Our ambition is to not only meet but also exceed guest expectations and I am glad we achieved this goal. We already look forward to welcoming you again. Sincerely yours, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice and convenient

Posted Jan 20, 2017 on Ebookers
Nice hotel, central. Great staff. Rooms a little tired
Comment from Hotel Management
Mar 8, 2017 by Fanny Guibouret, Hotel Management
Dear Dave, Thank you very much for this nice review! It is a real pleasure to read that our mission of excellence was carried out in every aspect of your stay. Be sure that we would be happy to welcome you back in Paris! Sincerely yours, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler from Charroux France

great location

Posted Jan 19, 2017
Hotel de Louvre was a delight,staff attentive but not overly in your face,great location for the louvre as you,d expect and the metro was on the doorstep to check-out the rest of Paris.Lovely touch was the complimentary bottle of wine delivered to our room when they knew it was my birthday.Would recommend the hotel to anyone.
Comment from Hotel Management
Jan 23, 2017 by Fanny Guibouret, Hotel Management
Dear Ian, I would like to thank you for this great review about your recent stay in Paris. We are really happy that you took the time to comment your experience at the Hotel du Louvre. The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our bar, our restaurant and the excellent service you received. We look forward to welcoming you back to Paris in the hopefully not too distant future. With warm regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great Central Location

Posted Jan 17, 2017
Pros: Its location.
Cons: The rooms & the website, to advertise the reality not the dream.
Location, Location, Location, this hotel is perfectly located, the staff were friendly, helpful & professional. The rooms!! I booked 2 nights online, choosing the room type from the available information & photos. The room I booked was a corner suite with a view, with contemporary furnishings. The room we were given was a corner suite with a view, tired & ripe for renovation. I did query this discrepancy with management, to be informed that they were undergoing renovations & not all rooms were renovated yet. To managements credit they did offer to upgrade us to a renovated room. My husband & I didn't take the up managements offer of an upgrade because (and I know this sounds lame -we were too tired to repack our bags & change rooms for just 2 nights). Had we been given the choice at check in we would have taken the upgrade & probably been happy to pay for it. To whoever sets up the website - its false advertising, all the room photos were of newly renovated rooms when in reality very few are renovated!!
Comment from Hotel Management
Mar 8, 2017 by Fanny Guibouret, Hotel Management
I am deeply sorry to read your comments, and please accept my most sincere apologies for not having met your expectations during your stay with us. Be sure that we read and share to all the team the comments that are published on Expedia. Should you wish to discuss furthermore, please feel free to contact me directly in order to restore your faith in the Hotel du Louvre, a Hyatt Hotel. Sincerely yours, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Best location in Paris

Posted Jan 15, 2017 on Orbitz
Well maintained and now being renovated (quietly). In the center of The main tourist sites of Paris. Staff is friendly, accommodating and, at least, bi-lingual Brasserie has excellent food.
Comment from Hotel Management
Jan 23, 2017 by Fanny Guibouret, Hotel Management
Dear Lenny, Thank you for sharing your experience with us and fellow travellers. I am thrilled to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to many attractions.

Posted Jan 7, 2017
Pros: The entrance and restaurant are beautiful. And the staff were great!
Cons: The thermostat was not working and could be fixed. Make a garden in the inner courtyard instead of an ugly building.
Location: Many things to do nearby.
The hotel is close to the Louvre and is beautiful. The room on the other hand was not too great. The view is of the inner courtyard, which is filled with a large structure and wires.
Comment from Hotel Management
Jan 16, 2017 by Fanny Guibouret, Hotel Management
Dear guest, Thank you for taking the time to leave a comment further to your stay. I am thrilled to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. However, please accept my most sincere apologies for not having met your expectations regarding your room. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
2 out of 5
by A verified traveler

Older property, great location, 3-star service

Posted Dec 19, 2016 on Hotels
The property is a little run down, and this is not a five star hotel - more three star. Service is mediocre, but the location is unbeatable. We rented a suite that wasn't a suite - just a big room with a separate bathroom.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to write a review about your recent stay in Paris among us. I am deeply sorry to read your comments, and please accept my most sincere apologies for not having met your expectations during your stay with us. Be sure that we read and share to all the team the comments that are published online. I hope that we will have the chance to restore your faith in the Hotel du Louvre. Sincerely yours, Fanny Guibouret