Ratings based on 1,151 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Beautiful hotel in great location

Posted Nov 19, 2016
Excellent location, staff was very helpful and the hotel room was beautiful.
Comment from Hotel Management
Nov 24, 2016 by Fanny Guibouret, Hotel Management
Dear Janelle, Thank you for sharing your experience with us and fellow travellers. I am thrilled to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
4 out of 5
by A verified traveler

ルーブル美術館の真ん前にある歴史あるホテル

Posted Nov 9, 2016
Location: ルーブル美術館に隣接しています。地下鉄の駅も直下で1号線で凱旋門とシャンゼリゼ、反対側のマレ地区やノートルダム寺院の最寄り駅まで全て10分以内で行けます。
歴史を感じさせる建物はそれだけで魅力があります。オフシーズンで手頃な価格でコーナースィートに泊まれたのがラッキーでした。 ルーブル宮が手が届きそうな位置にあります。水曜と金曜にルーブル美術館が夜間も開館してるときは、展示品の彫刻が部屋から観れて驚きました。 バスルームは改装されて綺麗でしたが、客室は近々に改装が必要だと感じました。私のようなヘリテージ好みの方には問題ありませんが、近代的な清潔感を求める方には不向きです。
Comment from Hotel Management
Nov 14, 2016 by Fanny Guibouret, Hotel Management
Dear kj, Many thanks for taking the time to write a review with so many details and compliments inside, I am glad you enjoyed your stay with us ! We are glad that you truly enjoyed the unique atmosphere of the hotel made of its rich history and traditional décor. I hope that we will have the chance to welcome you back soon! With my best regards, Fanny Guibouret
5 out of 5
by A verified traveler from New Plymouth NZ

Magnificent hotel well located in central Paris

Posted Oct 29, 2016
Pros: It is a magnificent building, with architecture in accord with Napoleon III's palace of the Louvre which is only some 30 metre away. The service was excellent.
Cons: The quality of the food in the restaurant was disappointing and expensive compared with the that readily available from restaurants and cafes nearby. Only filter coffee was served at breakfast. There were no facilities for making hot drinks in the bedroom - not really a problem as excellent cafes available nearby.
Location: It is immediately adjacent to the Louvre and within easy walking distance of other important museums, the metro and bus tour stops.
Comment from Hotel Management
Oct 31, 2016 by Fanny Guibouret, Hotel Management
Dear Guests, Thank you for taking the time to share your comments regarding your recent stay at the Hotel du Louvre. I am delighted to read that you enjoyed the Hotel and its location, and our quality of service. Our ambition is to not only meet but also exceed guest expectations. May I present you my most sincere apologies if we did not meet your expectations regarding the restaurant. Please, be sure that I will share your comments with all the Team. Also, I would like to inform you that we will install coffee machine and teapot in every room very soon. I hope to have the pleasure to welcome you again when your travels will bring you back to Paris. Most sincerely,
1 out of 5
by A verified traveler

WHO IS CLEANING THIS HOTEL!

Posted Oct 20, 2016
Pros: nothing. very dated
Cons: Change the people managing the hotel
I am paying close to $1000 for 2 nights. It has been a disaster. I checked in around 10 pm. waited for 35 mins as there were only 1 agent. No bellman. so you carry your bag. After getting to my room, I hit something on the floor. It was dirt, then walking all around the room, I keep noticing dirt all over. I spoke to the Front desk person, he said that he will the manager but did not offer any options. The next day, after the housekeeping cleaning the room, I asked her to take a look at the carpet. she said the hotel will be going under renovation. I asked if she can have someone clean the carpet. she asked someone to come and clean. The person cleaning the carpet never changed the water and spill some dirty water on the carpet. I could not walk on the carpet, the room smell like mold. NEVER NEVER AGAIN
Comment from Hotel Management
Oct 24, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Thank you for your comments following your stay in our hotel. We are deeply sorry to read that we didn't meet your expectations regarding your overall stay. Allow me to sincerely apologize and I assure you that all your comments have been brought up to the designated departments to follow-up and to avoid such incidents to re-occur, especially concerning your remarks regarding the housekeeping. We understand your disappointment, especially regarding the hotel and its room conditions. Indeed, hotel and room renovations just starded. We do hope for an opportunity to welcome you again to our hotel under better circumstances. With my best regards, Fanny Guibouret
4 out of 5
by A verified traveler

fantastic hotel, great location.

Posted Sep 10, 2016
Fantastic experience. Very friendly, courteous and helpful staff.
Comment from Hotel Management
Sep 14, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Many thanks for your kind review following your recent stay with us in the heart of Paris. I am thrilled you found your overall experience "fantastic" and that you were sensitive to our "courteous and helpful staff". I have shared your great review to the team! We already look forward to welcoming you again soon! Warm regards, Fanny Guibouret
3 out of 5
by A verified traveler

Posted Sep 6, 2016
Stando molto piccola, pulita però anche il letto era troppo piccolo, un po deludente rispetto al prezzo della camera per il resto tutto bene pulita e ben organizzata
Comment from Hotel Management
Sep 7, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us and fellow travellers. I am glad you appreciated your overall experience with us at Hotel du Louvre. However, please accept my apologies if your room and bed were smaller than you'd expected. Please note that we have a wide variety of rooms and suites available, each one with its own style and decor. We would be more than happy to help you pick the perfect one for a future stay. We look forward to welcoming you back soon! Kind regards, Fanny Guibouret
5 out of 5
by Tyrone from Johannesburg, South Africa

Great hotel in the heart of the tourist zone

Posted Aug 30, 2016 on Hotels
A great hotel well positioned for access to all major attractions. Hotel is old but clean and well kept. Some furnishings showing their age but very well maintained. We had an issue with our aircon and this was very swiftly and professionally resolved by the duty manager Benjamin who personally came to the room and then moved us to a better room. Overall the service was very very good and the staff all polite and professional with a great command of English. I would recommend this hotel for tourist trips and would definitely use it again. Well done to the hotel for their great service.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Dear Tyrone, First, I would sincerely like to express our most sincere appreciation for the confidence you have shown by choosing our Parisian Residence. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We look forward to welcoming you again, With Best Regards, Fanny Guibouret
5 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for this nice review ! It is a real pleasure to read that our mission of excellence was carried out in every aspect of your stay. Be sure that we would be happy to welcome you back in Paris ! Sincerely yours, Fanny Guibouret
5 out of 5
by A verified traveler

Formidable

Posted Aug 21, 2016 on Hotels
J'ai beaucoup adorer l'hôtel.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Cher client, Merci beaucoup pour votre commentaire. Nous sommes ravis de lire que vous avez grandement apprécié notre établissement. Nous nous réjouissons à l'idée de vous accueillir de nouveau prochainement. Bien cordialement, Fanny Guibouret
4 out of 5
by luis from Merida

Feliz viaje!

Posted Aug 20, 2016 on Hotels
Excelnte estancia!
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear Luis, Thank you very much for this nice review ! It is a real pleasure to read that our mission of excellence was carried out in every aspect of your stay. Be sure that we would be happy to welcome you back in Paris ! Sincerely yours, Fanny Guibouret