Ratings based on 639 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charroux France

great location

Posted Jan 19, 2017
Hotel de Louvre was a delight,staff attentive but not overly in your face,great location for the louvre as you,d expect and the metro was on the doorstep to check-out the rest of Paris.Lovely touch was the complimentary bottle of wine delivered to our room when they knew it was my birthday.Would recommend the hotel to anyone.
Comment from Hotel Management
Jan 23, 2017 by Fanny Guibouret, Hotel Management
Dear Ian, I would like to thank you for this great review about your recent stay in Paris. We are really happy that you took the time to comment your experience at the Hotel du Louvre. The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our bar, our restaurant and the excellent service you received. We look forward to welcoming you back to Paris in the hopefully not too distant future. With warm regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great Central Location

Posted Jan 17, 2017
Pros: Its location.
Cons: The rooms & the website, to advertise the reality not the dream.
Location, Location, Location, this hotel is perfectly located, the staff were friendly, helpful & professional. The rooms!! I booked 2 nights online, choosing the room type from the available information & photos. The room I booked was a corner suite with a view, with contemporary furnishings. The room we were given was a corner suite with a view, tired & ripe for renovation. I did query this discrepancy with management, to be informed that they were undergoing renovations & not all rooms were renovated yet. To managements credit they did offer to upgrade us to a renovated room. My husband & I didn't take the up managements offer of an upgrade because (and I know this sounds lame -we were too tired to repack our bags & change rooms for just 2 nights). Had we been given the choice at check in we would have taken the upgrade & probably been happy to pay for it. To whoever sets up the website - its false advertising, all the room photos were of newly renovated rooms when in reality very few are renovated!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to many attractions.

Posted Jan 7, 2017
Pros: The entrance and restaurant are beautiful. And the staff were great!
Cons: The thermostat was not working and could be fixed. Make a garden in the inner courtyard instead of an ugly building.
Location: Many things to do nearby.
The hotel is close to the Louvre and is beautiful. The room on the other hand was not too great. The view is of the inner courtyard, which is filled with a large structure and wires.
Comment from Hotel Management
Jan 16, 2017 by Fanny Guibouret, Hotel Management
Dear guest, Thank you for taking the time to leave a comment further to your stay. I am thrilled to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. However, please accept my most sincere apologies for not having met your expectations regarding your room. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful hotel in great location

Posted Nov 19, 2016
Excellent location, staff was very helpful and the hotel room was beautiful.
Comment from Hotel Management
Nov 24, 2016 by Fanny Guibouret, Hotel Management
Dear Janelle, Thank you for sharing your experience with us and fellow travellers. I am thrilled to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
5 out of 5
Recommended
for Everyone
by A verified traveler from New Plymouth NZ

Magnificent hotel well located in central Paris

Posted Oct 29, 2016
Pros: It is a magnificent building, with architecture in accord with Napoleon III's palace of the Louvre which is only some 30 metre away. The service was excellent.
Cons: The quality of the food in the restaurant was disappointing and expensive compared with the that readily available from restaurants and cafes nearby. Only filter coffee was served at breakfast. There were no facilities for making hot drinks in the bedroom - not really a problem as excellent cafes available nearby.
Location: It is immediately adjacent to the Louvre and within easy walking distance of other important museums, the metro and bus tour stops.
Comment from Hotel Management
Oct 31, 2016 by Fanny Guibouret, Hotel Management
Dear Guests, Thank you for taking the time to share your comments regarding your recent stay at the Hotel du Louvre. I am delighted to read that you enjoyed the Hotel and its location, and our quality of service. Our ambition is to not only meet but also exceed guest expectations. May I present you my most sincere apologies if we did not meet your expectations regarding the restaurant. Please, be sure that I will share your comments with all the Team. Also, I would like to inform you that we will install coffee machine and teapot in every room very soon. I hope to have the pleasure to welcome you again when your travels will bring you back to Paris. Most sincerely,
1 out of 5
by A verified traveler

WHO IS CLEANING THIS HOTEL!

Posted Oct 20, 2016
Pros: nothing. very dated
Cons: Change the people managing the hotel
I am paying close to $1000 for 2 nights. It has been a disaster. I checked in around 10 pm. waited for 35 mins as there were only 1 agent. No bellman. so you carry your bag. After getting to my room, I hit something on the floor. It was dirt, then walking all around the room, I keep noticing dirt all over. I spoke to the Front desk person, he said that he will the manager but did not offer any options. The next day, after the housekeeping cleaning the room, I asked her to take a look at the carpet. she said the hotel will be going under renovation. I asked if she can have someone clean the carpet. she asked someone to come and clean. The person cleaning the carpet never changed the water and spill some dirty water on the carpet. I could not walk on the carpet, the room smell like mold. NEVER NEVER AGAIN
Comment from Hotel Management
Oct 24, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Thank you for your comments following your stay in our hotel. We are deeply sorry to read that we didn't meet your expectations regarding your overall stay. Allow me to sincerely apologize and I assure you that all your comments have been brought up to the designated departments to follow-up and to avoid such incidents to re-occur, especially concerning your remarks regarding the housekeeping. We understand your disappointment, especially regarding the hotel and its room conditions. Indeed, hotel and room renovations just starded. We do hope for an opportunity to welcome you again to our hotel under better circumstances. With my best regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler

fantastic hotel, great location.

Posted Sep 10, 2016
Fantastic experience. Very friendly, courteous and helpful staff.
Comment from Hotel Management
Sep 14, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Many thanks for your kind review following your recent stay with us in the heart of Paris. I am thrilled you found your overall experience "fantastic" and that you were sensitive to our "courteous and helpful staff". I have shared your great review to the team! We already look forward to welcoming you again soon! Warm regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia, usa

Nice centrally located hotel

Posted Aug 14, 2016
Pros: Beautiful architecture and nice centralized location
Cons: Seemed a bit budget minded for a 5 star hotel. Our room wasn't ready on time. Neither were several others as we were all waiting in the lobby.
Location: Across the street from the Louvre
Stayed here for 4 notes after staying on the left bank for 3 nights
Comment from Hotel Management
Aug 18, 2016 by Fanny Guibouret, Hotel Management
Dear Guest, Thank you for sharing your experience with us and our fellow travellers. I am happy to read that you enjoyed your stay with us and that you particularily enjoyed our haussmannian-style building and central location. I would like to apologize if your room wasn't ready on time. Thank you for pointing it out as this will help us avoid such incidents to replicate. We would be happy to welcome you again soon, With my best regards, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from Vaughan, ontario

Great location but needs some updating.

Posted Aug 12, 2016
We truly enjoyed this hotel. The location was perfect. Paris is pretty!
Comment from Hotel Management
Aug 18, 2016 by Fanny Guibouret, Hotel Management
Dear Julia, Thank you very much for this nice review ! It's a real pleasure to read our mission of excellence was carried out throughout every aspect of your stay. Be sure that we would be happy to welcome you back in Paris when your travels bring you back ! Sincerely yours, Fanny Guibouret
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, alberta

Inner city Paris comfort

Posted Jul 26, 2016
The hotel room was very small but very clean. The location is the best thing about this hotel. The staff are wonderfully accommodating and polite. Make sure to request a queen sized bed as opposed to king because the king beds are simply two twin beds put together- not comfortable! Other than that, beautiful hotel and well worth the bucks.
Comment from Hotel Management
Aug 18, 2016 by Fanny Guibouret, Hotel Management
Dear Claire, Many thanks for sharing your experience with us. I am glad you enjoyed your stay with us, especially thanks to our quality of service and central location. We do look forward to welcoming you back soon! With my best regards, Fanny Guibouret