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Reviews of Pley Hotel

4 out of 5
Pley Hotel
214 Rue Du Faubourg Saint Honoré, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 361 reviews" "
Rating 8 - Good. 82 out of 361 reviews" "
Rating 6 - Okay. 16 out of 361 reviews" "
Rating 4 - Poor. 13 out of 361 reviews" "
Rating 2 - Terrible. 10 out of 361 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, updated and clean. Bathroom was also nice. The hotel is gorgeous with great decor, and the staff are very friendly and helpful. The location is super close to lots of restaurants and landmarks. Definitely reccomend.
Stayed 1 night in Apr 2024
Response from Luca A. on Apr 8, 2024
Dear Kylie,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel with music and radio inspired decoration, nice rooms, good breakfast and a convenient location.
Stayed 4 nights in Apr 2024
Response from Luca A. on Apr 8, 2024
Dear Pablo,We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Luca A.Front desk manager

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on a very quiet part of the Faubourg St Honore, so it's nice and quiet, but nicely located to teh Champs Elysee as well as the metro. A cool hip vibe with large bedroom and beautiful bathrooms
Stayed 5 nights in Mar 2024
Response from Luca A. on Mar 27, 2024
Dear Jennifer,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great helpful staff and excellent location. Would come back
Stayed 2 nights in Feb 2024
Response from AJ on Feb 28, 2024
Dear Lena,Thank you for your kind words ! We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and ensuring a convenient location are top priorities for us.We look forward to welcoming you back on your next visit ! Best regards,Apolline

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AJ on Feb 15, 2024
Cher Andres,Nous vous remercions pour votre merveilleuse note ! Nous sommes ravis de savoir que vous avez apprécié votre séjour au PLEY hôtel.Nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur et de vous offrir une expérience encore meilleure.Bien cordialement,Apolline

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Apollline.j on Jan 10, 2024
Dear Natasha,Thank you for taking the time to share your feedback with us ! We hope to welcome you back in the future for another fantastic experience. Best regards, Apolline

10/10 Excellent

Elizabeth, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aj on Dec 26, 2023
Dear Elizabeth,Thank you so much for your perfect review !We are looking forward to welcome you again,Best regards,Apolline

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quiet and cleanliness and close vicinity to shopping and Champs Elysse Ave and courteous staff
Stayed 5 nights in Nov 2023
Response from Apolline.J on Nov 30, 2023
Dear Sandra,Thank you for taking the time to give us your feedback about your stay at our hotel.I'm glad that you found our location convenient. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon,Best regards,Apolline

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Love the hotel and staffing was amazing throughout my whole trip.
Stayed 3 nights in Nov 2023
Response from Apolline.J on Nov 22, 2023
Dear Corey,Thank you for taking the time to review your stay with us.I am very pleased to hear that our staff made your stay pleasant.I hope your next stay is just around the corner. Call us if there is anything we can help you with.Kind regards,Apolline

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Apolline.J on Nov 9, 2023
Dear Sai,We are pleased that you chose the PLEY hotel for your stay in Paris. We would like to thank you for your wonderful note and hope to welcome you back to our establishment. Best regards,Apolline, Assistant Manager

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Apolline.J on Oct 27, 2023
Dear Joyce,Thank you so much for this wonderful note!We hope to see you soon at the Pley hotel.Kind regards,Apolline

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an enjoyable stay at Pley Hotel back in August. We enjoyed the ambiance of this boutique hotel along with a very good complementary breakfast each morning. We loved our room with operable windows and a view. Clean and charming, with friendly and helpful staff! Walking distance to Arc of Triomphe, restaurants and grocery stores. Lovely lounge area, wish we had known there was a whole ever lounge level and a rooftop! We discovered it on our last day. Can’t say enough good things about this place!
Stayed 4 nights in Aug 2023
Response from Apolline.J on Oct 6, 2023
Dear Mrs. Candace, Thank you for your comment, which delighted the entire Pley hotel team. We try to give our guests the best services so that they can enjoy their stay and Paris. We want to keep our own identity while giving our customers the opportunity to take advantage of the various services our establishment has to offer. Your comment is a real accomplishment.We look forward to welcoming you again,Kind regards,

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are big especially for paris, clean and shower pressure was great. Would definitely stay here again!
Stayed 3 nights in Sep 2023
Response from Apolline.J on Oct 6, 2023
Dear Mrs. Jessica, We are so glad to read your nice feedback ! Many thanks for sharing your experience with us. The team of the Pley hotel is really happy to know that you appreciated our etablishment. We hope to welcome you back soon,Kind regards,

10/10 Excellent

Gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything we were lookong for. Good bed, good shower, clean, quite and in a good place. It has a good lounge at the lobby and a nice roof top for some drinks. Loved it.
Stayed 2 nights in Sep 2023
Response from Apolline.J on Oct 6, 2023
Dear Mr. Aguirre, We are delighted to know that you have been satisfied with your stay in our establishment. We are happy to hear that we were able to give you the high level of service that we strive to give every time. We will make sure to share your kind review with our team. We look forward to be welcoming you soon again at the Pley Hotel. Sincerely,

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Luca A. on Sep 21, 2023
Dear Sabrina,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

10/10 Excellent

Manon

Stayed 5 nights in Sep 2023
Response from Apolline.J on Oct 27, 2023
Dear Manon,Thank you for your rating!The PLEY hotel is delighted that you enjoyed your stay with us. We would be delighted to welcome you back to our establishment.Best regards,Apolline

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and short walk to champs Élysées and Arc de Triumph
Stayed 1 night in Sep 2023
Response from Luca A. on Sep 21, 2023
Dear Yvonne,We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Luca A.Front desk manager

10/10 Excellent

Ruby M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, and welcoming. The rooms were spacious and clean The location was absolutely perfect
Stayed 3 nights in Sep 2023
Response from Luca A. on Sep 14, 2023
Dear Ruby,It is a real pleasure to read your comment regarding your recent visit at the Pley Hotel.We are delighted to read that we were able to meet your high expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We look forward to seeing you soon again during your next stay in ParisSincerely,Luca A.Front desk manager

10/10 Excellent

Michal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place quite and with style. Roof top in nighttime is cool. Very close to most popular attractions so you don’t need a car. I highly recommend
Stayed 3 nights in Aug 2023
Response from Luca on Sep 8, 2023
Dear Michal,We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Luca A.Front desk manager

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good with super comfortable beds. I do regret choosing the cheapest room as it felt very cramped in terms of space and the room looked more plain than the other advertised room -- which is why I booked it, for the aesthetic and feel. The elevator is unbearably tiny, only being able to fit one person and their suitcase and maybe two or three people without luggage. The breakfast is good and the lobby area is really lovely to hang out in.
Stayed 2 nights in Aug 2023
Response from Luca on Sep 8, 2023
Dear Janine,Thank you for your comment regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attentionPlease accept my very sincerest apologies for any inconvenience you may have experienced.It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, makes it possible for us to target problem areas and take the necessary actions to make sure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Sincerely,Luca A.Front desk manager

10/10 Excellent

Mercedes

Stayed 3 nights in Aug 2023
Response from Luca A. on Sep 4, 2023
Dear Mercedes,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again!Best RegardsLuca A.Front desk manager

10/10 Excellent

Stefanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel- every staff member was extremely friendly and helpful! The hotel was charming and if your a music buff- this is the place for you! Sit down and play the piano or guitar - kick back at the rooftop bar and lounge- and view the Eiffel tower❤️ cant wait to go back
Stayed 4 nights in Aug 2023
Response from Luca A. on Sep 4, 2023
Dear Stefanie,Your comments posted regarding your last visit in our hotel are very much appreciated! We thank you for taking the time to write us.We are delighted to see that you are a true ambassador for Pley Hotel!Everyone who travels to Paris wishes for an unforgettable experience and we are so happy we could give you thatIn addition to that, your feedback is very useful for other visitors of Paris in choosing Pley Hotel.We look forward to be welcoming you very soon again!Best regards,Luca A.Front desk manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and setting
A good hotel in a great location. We liked the really clear and bold style of the place, and enjoyed the musical radio theme, the friendly nature of the people, and the overall style. The rooftop terrace is great - and a very romantic setting at night time with the Eiffel Tower on view in the background.
Stayed 3 nights in Aug 2023
Response from Luca A. on Sep 4, 2023
Dear Guest,We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Luca A.Front desk manager

8/10 Good

Sarmini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of your staff at reception were super professional, accommodating and helpful. Very impressed with how quick and responsive they were, especially when busy. Staff in the rooftop bar were friendly and welcoming but came across as slightly distracted - they perhaps need a qualified and experienced manager to supervise them.
Stayed 2 nights in Aug 2023
Response from Léa A on Aug 22, 2023
Dear Guest, Your comments posted regarding your last visit in our hotel are very much appreciated! We thank you for taking the time to write us.We are delighted to see that you are a true ambassador for Pley Hotel!Everyone who travels to Paris wishes for an unforgettable experience and we are so happy we could give you thatIn addition to that, your feedback is very useful for other visitors of Paris in choosing Pley Hotel.We look forward to be welcoming you very soon again!Kind Regards, Léa, assistant manager.

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish family-friendly hotel
We booked the Pley Hotel because we travelled as a family of 5 and it offered a really good family option. It is also in a good central location and not on a main road. The hotel is very modern and stylish with really comfy beds. It has a great restaurant (minimal options but ok for lunch and snacks) and rooftop bar. Very friendly and helpful staff. The only downside was the guests upstairs were noisy until very late!
Stayed 2 nights in Aug 2023
Response from Luca A. on Sep 4, 2023
Dear Natasha,It is a real delight to read your comments, especially coming from someone who didn’t spend the night in our hotel. We are happy to hear that we were able to give you the high level of service that we strive to give every time. In addition to that, we will make sure to share your kind review with our front office team. We look forward to be welcoming you soon again at the Pley Hotel.Sincerely,Luca A.Front desk manager

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The hotel was lovely and very unique. The radios in the rooms were very quirky and I loved so many stations! Breakfast was lovely. Excellent check out time of 12, really good location too. Only disappointment was the limited dinner menu but loads of places to eat close by so not a problem. Would definitely return
Stayed 4 nights in Aug 2023
Response from Léa A on Aug 16, 2023
Dear Sarah, We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Best, Léa, assistant manager.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy walk to L’Arc de Triomphe, and Champs D’Elysee.
Stayed 4 nights in Aug 2023
Response from Léa A on Aug 16, 2023
Dear Susan, Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best Regards,Léa, assistant manager.

8/10 Good

Cappucienne, fort lauderdale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. The breakfast could have had a few more options.
Stayed 2 nights in Aug 2023
Response from Léa A on Aug 14, 2023
Dear Cappicienne, Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best Regards,Léa, assistant manager.

10/10 Excellent

Ella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable size rooms and very quiet. All the staff were so friendly and accommodating. Also, Rishi makes the most amazing cocktails. I would definitely be back just to have more of those!
Stayed 2 nights in Aug 2023
Response from Luca A. on Aug 8, 2023
Dear Ella,Your comments posted regarding your last visit in our hotel are very much appreciated! We thank you for taking the time to write us.We are delighted to see that you are a true ambassador for Pley Hotel!Everyone who travels to Paris wishes for an unforgettable experience and we are so happy we could give you thatIn addition to that, your feedback is very useful for other visitors of Paris in choosing Pley Hotel.We look forward to be welcoming you very soon again!Best regards,Luca A.Front desk manager

10/10 Excellent

LANCELOT G

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel to stay when in paris
Stayed 4 nights in Jul 2023
Response from Luca A. on Aug 8, 2023
Dear Lancelot,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced, excellent location, friendly and well trained staff. Good breakfast
Stayed 6 nights in Jul 2023
Response from Luca A. on Aug 8, 2023
Dear Dan,Many thanks to take 5 minutes of your busy schedule to share your positive experience with us and others.We are very proud to hear that you appreciated your stay with us and enjoyed our hotel.We hope to welcome you again for a next visit in Paris.Best RegardsLuca A.Front desk manager

10/10 Excellent

Marko, Phillips Ranch

Traveled with family
Liked: Amenities
We had family room which is essentially two joined rooms with three separate twin beds in one room and a queen bed in the other. Each room had its own bath. The hotel has a great radio/music history theme. It appears newly renovated. Comfortable and clean with dpapcious rooms. The area is safe with great bakeries, a small grocery store, and several restaurants near by. The metro is about an 8 minute walk from the hotel. The staff is very helpful. Would definitely recommend and would definitely stay there again.
Stayed 4 nights in Jul 2023
Response from Luca A. on Aug 8, 2023
Dear Marko,It is a real pleasure to read your comment regarding your recent visit at the Pley Hotel.We are delighted to read that we were able to meet your high expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We look forward to seeing you soon again during your next stay in ParisSincerely,Luca A.Front desk manager

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Luca A. on Aug 8, 2023
Dear Moisis,Many thanks to take 5 minutes of your busy schedule to share your positive experience with us and others.We are very proud to hear that you appreciated your stay with us and enjoyed our hotel.We hope to welcome you again for a next visit in Paris.Best RegardsLuca A.Front desk manager

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic hotel located 10 min walk from famous shopping street and Arc de Triomphe. Cute rooftop bar with views.
Stayed 6 nights in Jul 2023
Response from Luca A. on Jul 31, 2023
Dear Alexandra,We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Luca A.Front desk manager

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two bedrooms were great, staff fantastic and a fun hotel
Stayed 8 nights in Jul 2023
Response from Luca A. on Jul 29, 2023
Dear Richard,Many thanks to take 5 minutes of your busy schedule to share your positive experience with us and others.We are very proud to hear that you appreciated your stay with us and enjoyed our hotel.We hope to welcome you again for a next visit in Paris.Best RegardsLuca A.Front desk manager

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Luca A. on Jul 29, 2023
Dear Renee,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice with a Mod look/feel. The only down side was the high noise level inside and outside. You hear everything loudly. The staff was top notch though and super helpful.
Stayed 3 nights in Jul 2023
Response from Léa A on Jul 28, 2023
Dear Tina, Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best Regards, Léa, assistant manager.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property could not be any better! It is a short walk to the Champs Elysee. There are plenty of cafes in the area as well as a grocery store and pharmacy right on the block. It is a short walking distance to Metro 2,9 and 1. We were there during Bastille Day and had a beautiful view of the fireworks from our room. We are a family of five and had two rooms joined together. It was perfect for us. The radio theme and vibe was loved by both us and our children. The lift is a bit small but gets the job done if you are on floor 6 or 7.
Stayed 9 nights in Jul 2023
Response from Luca A. on Jul 24, 2023
Dear Maria,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

8/10 Good

Sofia

Stayed 3 nights in Jul 2023
Response from Luca A. on Aug 8, 2023
Dear Sofia,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

4/10 Poor

Mary Abigail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No comment
Stayed 4 nights in Jun 2023
Response from Luca A. on Jul 18, 2023
Dear Mary Abigail,We believe the feedback of our guests, either positive and negative, plays an important role in pushing ourselves to achieve the best possible service.Your feedback will be a useful guide for us to improve our service quality to the level we strive to give.We hope that you will give us another chance to host you again and that we will have the opportunity to make your next stay a unforgettable experience.Sincerely,Luca A.Front desk manager

10/10 Excellent

Gilbert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff are incredibly friendly. Front desk staff always offered a nice smile and a cold bottle of water. Would stay again if I am in town again.
Stayed 5 nights in Jul 2023
Response from Léa A on Jul 12, 2023
Dear Gilbert, We appreciate you for taking the time to share your comments with us.It is very important for us to receive your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Pley Hotel for your future travel needs.Sincerely,Léa, assistant manager.

10/10 Excellent

nizar

Stayed 1 night in Jun 2023
Response from Luca A. on Jul 25, 2023
Dear Nizar,Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLuca A.Front desk manager

8/10 Good

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Sleep!
Hotel was great, service was great. Location was great. Close enough to your dust attractions, but far enough away to avoid foot traffic. Room was small, especially the bathroom, but that’s Paris. The bed was amazing! Best sleep I’ve had in a long time. My only complaint was the noise at night. I could hear my “neighbors” word-for-word having a regular conversation. Also, there was a lot of noise in the hallway at night. And still, I would stay here again.
Stayed 2 nights in Jun 2023
Response from Luca A. on Jun 27, 2023
Dear Demetria,Many thanks to take 5 minutes of your busy schedule to share your positive experience with us and others.We are very proud to hear that you appreciated your stay with us and enjoyed our hotel.We hope to welcome you again for a next visit in Paris.Best RegardsLuca A.Front desk manager

4/10 Poor

Emadpha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It really doesn’t worth how much I paid ,very old hotel with scary tiny elevator that fit 2 persons hardly, couldn’t fit the kid stroller in the elevator, breakfast was awful, Staffs was nice . Location is not good at all. Do not recommend it
Stayed 3 nights in Jun 2023
Response from Luca A. on Jun 27, 2023
Dear Guest,Thank you for your comment regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attentionPlease accept my very sincerest apologies for any inconvenience you may have experienced.It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, makes it possible for us to target problem areas and take the necessary actions to make sure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Sincerely,Luca A.Front desk manager

10/10 Excellent

Aldo Walter Peralta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To expensive!
Stayed 2 nights in Jun 2023
Response from Luca A. on Jun 12, 2023
Dear M. Peralta,Thank you for your comment regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attentionPlease accept my very sincerest apologies for any inconvenience you may have experienced.It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, makes it possible for us to target problem areas.We appreciate the candid feedback we receive and welcome any opportunity to improve. Sincerely,Luca A.Front desk manager

10/10 Excellent

Koon Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful Stay at Pley Hotel
Stayed for 8 days for business and leisure. Dasha from the reception desk was very helpful and pleasant. She was attentive and helped us to get a room earlier as we arrived early in the morning. Location was good and near to many eatries and places of interest.
Stayed 3 nights in Jun 2023
Response from Léa A on Jun 8, 2023
Dear Guest, It is a real delight to read your comments.We are happy to hear that we were able to give you the high level of service that we strive to give every time. In addition to that, we will make sure to share your kind review with our front office team. We look forward to be welcoming you soon again at the Pley Hotel.Sincerely,Léa, assistant manager.

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Léa A on Jun 8, 2023
Dear Ann, Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLéa, assistant manager.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Léa A on Jun 8, 2023
Chère Michelle, Nous vous remercions pour votre séjour au sein de notre hôtel.Nous espérons vous recevoir à nouveau très bientôt.Bien à vous, Léa, assistante de direction.

10/10 Excellent

Sulaman

Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved the decor, ambiance, concierge services, and rooms! Very clean and fun vibe. Great walking distance to the Arc de Triomph
Stayed 4 nights in May 2023
Response from Léa A on May 24, 2023
Dear Sulaman, It is a real delight to read your comments.We are happy to hear that we were able to give you the high level of service that we strive to give every time. In addition to that, we will make sure to share your kind review with our front office team. We look forward to be welcoming you soon again at the Pley Hotel.Sincerely,Léa, assistant manager.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Léa A on May 24, 2023
Dear Lori, Thank you for staying in our hotel. We are looking forward to be welcoming you to the Pley Hotel, if your travel brings you back to Paris again !Best RegardsLéa, assistant manager.