Ratings based on 522 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Los Angeles

Hotel close to Eiffel Tower, and Arc de Triumph

Posted Apr 26, 2017
The hotel is well positioned, in the heart of Paris between the Eiffel Tower, & Arc de Triumph. With many restaurants nearby. The room size is big enough, plenty of space. However, the Hotel is in need of renovations. My wife had a severe allergy reaction due to the carpet's age, & hygiene conditions. The bathroom shower was not practical at all. During showers, the water would flood the sink area. Most important, the wifi speed was sooooo slow it felt like using "dial up" which was troublesome for me working on my laptop. I had to go to a restaurant nearby to use a faster wifi. I'm a frequent traveler, I've been to many places in Japan, China, London, Switzerland, Belgium, France, Canada... I've been in small & big rooms. It would be a big plus, if the hotel could improve those amenities.
Comment from Hotel Management
May 10, 2017 by Sales Office , Hotel Management
Dear Sir, On behalf of our entire team, I sincerely apologize for not meeting your expectations. I take good note of all your comments. Your satisfaction is important to us and I will share your comments with our staff in order to implement improvements. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

very nice hotel and great

Posted Feb 7, 2017 on Hotels
Good 1. very clean and feel comfortable 2. very skilled and friendly staff of lobby and housekeeping (always smilng) 3. nice breakfast and fast wifi 4.customer service was good 5. Eiffel tower was very close 6. Carrefour and coin laundromat was very close Need a improvement 1. Need more training staff for restaurant in the morning. very nice strongly recommand
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Dear Guest, We would like to thank you for sharing your experience following your recent stay at Floride Etoile hotel. We are thrilled to learn you spent a pleasant stay amongst us. We hope to have the pleasure of welcoming you back soon!
4 out of 5
by Daniel bin

Strategic locality, affordable and value for money

Posted Dec 25, 2016 on Hotels
Spacious room and strategic locality are beyond our expectation.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for this comment following you recent stay at Floride Etoile Hotel. We are thrilled to read that you enjoyed your spacious bedroom and our ideal location near the Eiffel Tower and the Arc de Triomphe. It is fantastic to know that it exceeded your expectations. We then hope to have the pleasure of welcoming you back soon.
5 out of 5
by A verified traveler

Convenient

Posted Dec 17, 2016 on Hotels
Great hotel. Only disappointment was that the room was a lot smaller than expected.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for your comment about the hotel. We are pleased you liked the hotel and found it convenient. Regarding the room size, the hotel provides bigger bedrooms, don’t hesitate to ask for an Executive room ( from 19 to 22 m²). We hope to have the pleasure of welcoming you back for your next trip in Paris.
5 out of 5
by A verified traveler

comfortable

Posted Dec 1, 2016 on Hotels
The hotel is well located in an area close to the Eiffel Tower, close to cafes and restaurants. The room is comfortable and clean. The breakfast is complete. The service staffs at the hotel are attentive and are always available to assist the guest.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you very much for you review and for sharing your experience at Floride Etoile hotel. We are glad to know you appreciated the ideal location of the hotel. Your comment regarding the service is also pretty much appreciated. We look forward to welcoming you back soon for your next stay in Paris.
3 out of 5
by A verified traveler

Clean, Convenient and exceptionally friendly staff

Posted Nov 8, 2016 on Hotels
I had specifically asked for a room on the quieter side on the top flour. and even had called a day before my arrival to make sure. To my surprise, my room was noisy as I was given a room on the 2nd floor overlooking the Road which made me wake up early morning at 6 due to the noise. I had come from U.S and was in a dire need for a good sleep. However, I brought this issue to the Receptionist who realized his mistake and very kindly gave me a choice to choose one of the Three Rooms. I just did not want to pack again to move. I forgot what I had gone through due to their kindness. I have decided to stay at this Hotel at all times whenever I visit Paris which I do a couple of times in a Year.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the review of our hotel! We take good note of your comment and hope to see you again very soon. Sincerely,
3 out of 5
by A verified traveler from m. L. San Fr.

Posted Oct 17, 2016
Pros: Front desk and breakfast
Cons: Home
Home is very very small Different that you see on pictures Couldn't fits well my valise
Comment from Hotel Management
Dec 23, 2016 by Sales office, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
1 out of 5
by A verified traveler from NY

This is the worst hotel I've ever stayed at...

Posted Oct 16, 2016
I stayed at many hotels and this one is the worst. I booked my room online and when I showed up for check in, they charged me an extra 150$ because my 3 y.o son was with me. I told the lady that I never had to pay extra because my son shares the bed, she said in Europe it's different. and We stayed to 3 different hotel after that all in Europe and none of them charged for the baby. They were all about money. I paid breakfast for 2 days and I didn't like what was on the menu so I told them I was gonna cancel breakfast for the second day, and they questioned me why did I pay for 2 days if I didnt want it. how rude!!! If this was the only hotel in Paris, I would never go back. They should be ashamed of themselves. And room is so tiny. there was a bug in our bathroom. I was so happy to leave. I spent 3 miserable night there because I could find another hotel for the week end.
2 out of 5
by A verified traveler

Good location

Posted Oct 4, 2016 on Hotels
This is a great location (Trocadora), but the rooms are small and cramped. The Shower had mold in some corners and no normal sized man could move in it! Having said that...the staff was wonderful!! Kind, helpful and spoke excellent English. I would probably stay again for the location alone. Walking distance to many major sights.
5 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Very friendly and helpful staff
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,