Exterior

Reviews of Hôtel Horset Opéra, BW Premier Collection

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 396 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! Quiet clean rooms. Would stay here again.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Clean, central and comfortable.
Stayed 5 nights in Mar 2024

10/10 Excellent

JIA NA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great area with proximity to many Paris attractions. The hotel staff was welcoming, kind and attentive. While we wished the aircon was working more efficiently, the breeze that came through the windows in the evening was sufficient. In hotter months, that lack of airflow would be a little more troublesome. There were many restaurant and bakery options nearby, and especially Asian cuisines within a short walk. We would definitely stay here again!
Stayed 3 nights in Mar 2024

8/10 Good

Walter

I really liked this little hotel. Very convenient to Opera Metro. Great facilities. Friendly staff. Nice bar. I'll be back
Stayed 1 night in Mar 2024

10/10 Excellent

Petra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming - central location
Wonderful experience! Fantastic location and exceptionally helpful and gracious staff. Loved it!
Stayed 3 nights in Jan 2024
Response from Sandra Bras on Jan 12, 2024
Dear Petra,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would desire to see was a bottle of champagne in the lobby to toast with an exceptional staff.
Stayed 5 nights in Dec 2023
Response from Sandra on Jan 12, 2024
Dear Martin,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

8/10 Good

Emma

Stayed 2 nights in Dec 2023
Response from Sandra Bras on Dec 16, 2023
Dear Mrs Emma,Thank you for trusting us with your night in Paris. Our rooms are comfortable and well-maintained, in keeping with the charm of our historic establishment in the heart of Paris. They may vary in size and brightness, but they are all designed to offer our guests optimum comfort. I hope you enjoyed our ideal location and the warm welcome from our team. We look forward to welcoming you back for a better experience,

10/10 Excellent

Gay, Little Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sandra on Dec 10, 2023
Dear Mrs Gay,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, comfortable beds. Very friendly staff.
Stayed 1 night in Nov 2023
Response from Sandra on Dec 5, 2023
Dear ElizabethWhat a pleasure to read that you've enjoyed the our hotel. The whole team joins me in thanking you and will be happy to welcome you again. It is our pride to make you fell like home : hospitality and friendliness are the hallmarks of our family hotel. Thank you for this nice note that we appreciate and hope to see you soon.

6/10 Okay

Hilary

Stayed 3 nights in Nov 2023
Response from Sandra on Dec 10, 2023
Dear Hilary,Thank you for taking the time to share your thoughts about your stay at the Hôtel L 'Horset Opéra. I'm sorry that you weren't entirely happy with your stay with us. Next time you're here, let us know what you're looking for and we'll match you up with a room that's just right for you. I hope your return to home went well and that you have many happy memories of your time in Paris.Regards

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near many areas of interest. The staff were helpful at all times.
Stayed 4 nights in Nov 2023
Response from Sandra Bras on Nov 15, 2023
Dear Samantha,Thank you for mentioning the quality of our geographical location. I hope you enjoyed the warm atmosphere of our family hotel. Looking forward to welcome you for a next stay.Our kind regards

10/10 Excellent

Lavinia

Traveled with partner
We booked this hotel for my birthday. The room was small but that is normal in Paris. It did have a little balcony. The bed was very comfortable, water was hot, it had tea and coffee making facilities and a chair, one club type and a desk chair. We didn’t have breakfast at the hotel but used the bar area and the nice lounge off reception. Both good. The area is fabulous, close to the Opera Garnier, restaurants, cafes and the Opera metro. Staff were friendly and helpful. Good value for money? Not really sure that it is. Everything was lovely and you pay for being in that area. Couldn’t really fault anything but maybe a little overpriced with nothing extra in the room. Would still recommend if you want to stay in the heart of Opera. Down a quiet little street which is good.
Stayed 2 nights in Nov 2023
Response from Sandra Bras on Nov 15, 2023
Dear Lavinia,We are very fortunate to be so well located in the heart of Paris, close to the Opera, in the heart of the Paris. By walking or by subway, Paris is waiting for you! I'm sorry the room seemed small to you. Why, during a next stay, not ask us for our superior rooms? They are larger and more suitable for a long stay. However, our Comfort rooms, if smaller, offer you simple and comfortable accommodation for a better price, with all the necessary services to rest after your visits. And we are here to answer all your requests and to welcome you as if you were at home in order to make your stay as pleasant as possible. Thank you for this nice note that we appreciate and hope to see you soon.

6/10 Okay

HEISY

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was average, walking distance to everything- very center.
Stayed 2 nights in Oct 2023
Response from Sandra Bras on Nov 15, 2023
Dear Heisy,It is a pleasure to read that you took advantage of your stay to discover Paris. We provide you with the simple and warm comfort of a family hotel, ideally located to explore Paris, both by walking and by metro. We have several kinds of rooms, of different categories and prices. Do not hesitate to inform us of your needs so that we can find the solution best suited to your needs. We look forward to welcoming you again.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sandra Bras on Nov 17, 2023
Dear Alexandra,Thank you for this excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sandra Bras on Nov 17, 2023
Dear Christophe,It is a pleasure to know that you took advantage of your stay to discover Paris. We provide you with the simple and warm comfort of a family hotel, ideally located to explore Paris, both by walking and by metro. We have several kinds of rooms, of different categories and prices. Do not hesitate to inform us of your needs so that we can find the solution best suited to your needs. We look forward to welcoming you again.

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities
The location is exceptional. Room was really nice. Great size. Comfortable.
Stayed 3 nights in Sep 2023

4/10 Poor

Noushin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location was good but hotel was old and smelly. The hallway/ corridors of the hotel smelled damp. I felt the management tried to cut the expenses even with the number of trash can
Stayed 2 nights in Aug 2023

6/10 Okay

Yang

Stayed 3 nights in Aug 2023

8/10 Good

Eiza L, Cleveland

Traveled with family
Liked: Amenities
Easy check in and Check out. Friendly staff, quiet room and clean. Has an old French decor as seen in photos. King size bed was great! Refillable water fountain. 10 min leisure walk to metro station and opera. 20 min walk to the Louvre. 15 min walk to Galleries Lafayette (huge shopping center) we were only there 2 nights on a busy schedule. good experience overall!
Stayed 2 nights in Jul 2023

10/10 Excellent

Carol, Corona Del Mar

Stayed 1 night in Jul 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

James

Stayed 6 nights in Jul 2023

4/10 Poor

Philip, West Malling

Stayed 1 night in Jun 2023

8/10 Good

fadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy Friendly staff All amenities are available Near shopping area Centrally located
Stayed 4 nights in Apr 2023

8/10 Good

Gareth

Stayed 1 night in Apr 2023

10/10 Excellent

Youngae

Stayed 3 nights in Apr 2023

6/10 Okay

Helen

Traveled with family
Liked: Staff & service
Staff very helpful
Stayed 1 night in Mar 2023

10/10 Excellent

Maria L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Alex

Stayed 8 nights in Feb 2023

10/10 Excellent

Una

Stayed 3 nights in Jan 2023

10/10 Excellent

Mark, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very convenient and very helpful staff
Stayed 6 nights in Jan 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great. Loved the bath!!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Eric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel were the best they could be.
Stayed 5 nights in Oct 2022

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... 2 bloks from Opera and metro stations
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful with helping me booking excursions and giving advice. The property is in an excellent location- nice walk to Louvre, the Opera and Galleries Layfayette. Simple access from airport. Basically on the hop-on/hop-off bus route. My room was bigger than I’d expected (based on reviews of European hotels) and had all the amenities I needed. I’d stay again!
Stayed 2 nights in Oct 2022

10/10 Excellent

dale B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from Sandra Bras on Nov 15, 2023
Dear Dale B,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

6/10 Okay

Wing

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel and rooms are a bit dated. If you are into retro then this is for you. Also, the safe is old style and requires a credit card to work. I was told that it won´t charge you but didn´t trust the old tech.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff who sorted out a left item very efficiently
Stayed 2 nights in Sep 2022

10/10 Excellent

Betty, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is my 2nd time staying at this hotel. I really like the Parisian vibe and the location of this property.
Stayed 2 nights in Oct 2022

8/10 Good

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The only concern we had was the hygienic in the breakfast room. Therefore we decide to have breakfast somewhere else.
Stayed 1 night in Sep 2022

10/10 Excellent

Michele

Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet especially considering it’s location, very easy access to metro, very clean, modern ensuite, very helpful staff
Stayed 3 nights in Aug 2022

10/10 Excellent

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! excellent value! really nice rooms. breakfast was not worth the effort or money, reasonable good but crowded and very small area
Stayed 3 nights in Aug 2022
Response from Sandra Bras on Aug 31, 2022
Dear Mr Peter,We are proud to welcome you to the heart of the02ndarrondissement, in a hotel and its typical Parisian architecture.We hope you will have the best memory of your time in our beautiful capital.

10/10 Excellent

MEI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel
Stayed 2 nights in Aug 2022
Response from Sandra Bras on Aug 31, 2022
Dear MeiThank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. We hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for a short stay. Hotel is very clean, comfortable, and quaint.
Stayed 2 nights in Jul 2022
Response from Sandra Bras on Aug 31, 2022
Dear Katrina,Thank you for this review : it is our best reward to know that you have had an excellent stay there. We look forward to welcoming you again.