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Reviews of Hôtel Le M Paris

4 out of 5
Hôtel Le M Paris
20 bis, Rue de la Gaîté, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 635 reviews" "
Rating 8 - Good. 290 out of 635 reviews" "
Rating 6 - Okay. 67 out of 635 reviews" "
Rating 4 - Poor. 26 out of 635 reviews" "
Rating 2 - Terrible. 9 out of 635 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Rafael, CUTLER BAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel in great location
Great hotel in great area. Friendly staff. Sadly no phone charging sockets in the room so bring the correct adaptors. Also we had no hot water on our last morning so cold / no showers which was very annoying.
Stayed 2 nights in Oct 2023
Response from Lan Nguyen on Nov 25, 2023
Dear Guest,Thank you for your review. For your information, we do have adaptors available at the front desk for our guests. We are very sorry that we had a hot water issue during your stay. Please note that the problem was resolved. Best regards

10/10 Excellent

Conor R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique feel to the hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Matias

Stayed 1 night in Oct 2023
Response from Lan nguyen on Nov 25, 2023
Dear Guest,Thank you for your review. We hope to welcome you soon Best regards

8/10 Good

Bronagh

Stayed 1 night in Sep 2023

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but expensive!
The check in desk is very good as I deed is the room. The aircon was good in the bedroom but so warm in all other areas of the hotel as they never appear to turn the aircon on! The breakfast buffet was very good but a little expensive at €20. Lots of restaurants in the area with the Metro nearby.
Stayed 3 nights in Sep 2023
Response from Lan nguyen on Sep 16, 2023
Dear guest,Thank you for taking your time to leave a review about your experience with us. We also provide continetal breakfast for 10.50. we hope to welcome you again soonbest regards

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Moderne et bien équipé. Bien situé et confortable.
Stayed 1 night in Aug 2023
Response from Lubin on Aug 7, 2023
Merci pour votre avis.Nous esperons vous revoir bientôtBien à vous

10/10 Excellent

sailifa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, I’ll definitely book again in the future. Personal is amazing.
Stayed 1 night in Jul 2023
Response from Lubin on Aug 7, 2023
Thank you for your comment,We can't wait to see you againBest regards

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
Not like the pictures at all! urgent refurb needed
Pros: Staff are nice and it’s a pretty good location as close to montparnasse station and lots of restaurants/bars. Cons: it’s very dated and the decor is beyond tired. It must be photoshopped on the website as I didn’t recognise it on arrival. Like it hasn’t been renovated since the 80s. Given it’s really shabby it makes you feel it isn’t clean, I was particularly worried as the curtains and carpet are dark so seemed it was hiding a multitude of sins. The shower / toilet configuration is awkward as there isn’t much space for the door to open and the sink is separate from toilet which isn’t the most hygienic set up. Also noticed fingerprints all over the light switches so didn’t bother touching anything.
Stayed 1 night in Jul 2023
Response from Lan Nguyen on Sep 16, 2023
Dear Guest, We thank you for taking the time to write this comment. We are sorry to read your disappointment. we would like to inform you that the hotel will be renovate soon. best regardsassistant Manager

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Our overall experience at Hotel Le M was very disappointing. We had been informed the day of arrival that the air conditioning was broken (it had been broken for a couple days) and that it would not be fixed during the duration of our stay. We also paid extra to have the ability to cancel at any time before the day of check in. However they withheld this information from us. Hotel staff “comped us” with a fan… during our stay it was 33 everyday.
Stayed 6 nights in Jul 2023

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean however the air conditioning was not working and I did not have a working access key my entire 48hr stay. The staff had to let me in my room at at 11.45pm I had to wait for over 40mins.
Stayed 2 nights in Jun 2023

2/10 Terrible

Airton

Stayed 3 nights in Jun 2023

2/10 Terrible

Grishma

Stayed 2 nights in Jun 2023

2/10 Terrible

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No a/c, no fa, no thank you
No air conditioning and the room was probably 100 degrees. Front desk said there was a fan to help but there wasn't a fan and when I asked, they said they didn't have any more. It was so miserable, I checked out that same night and found a different hotel nearby that had a/c.
Stayed 1 night in Jun 2023

2/10 Terrible

BOBBY

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Bijan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel in a very convenient area. We stayed twice in one week, a one night and a three night. They stored our luggage, while we travelled to other parts of Europe, which made it extremely convenient. It is only 5 minutes walk to the train station. First night, we stayed in the classic room, which was small, not in great shape, and broken AC. The last 3 nights, we paid 40 Euro per night extra and stayed in Cozy room, which was fantastic - updated with AC. Well worth the extra charge.
Stayed 3 nights in Jun 2023

2/10 Terrible

Anna

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient area with short walk to several metro and train stations.
Stayed 7 nights in May 2023

4/10 Poor

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
AC wasn’t working which at 30 degrees is rough. Miserable sleep and no effort to help make the stay better. Great location for Gare Montparnasse but I would not stay here again due to lack of AC for price paid.
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Stayed 1 night in May 2023

10/10 Excellent

Oliver

Stayed 1 night in May 2023

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room left much to be desired. The WC was so cramped, and no exhaust fan. The glass divider/guard of the bathtub required you to stand right at the front of the tub to shower - otherwise water splashes all over the floor outside the tub. The AC does not work. Things that were good was the main staircase. The view from the staircase was even better than our top floor room. Also, the staff were great. All of them we interacted with were courteous and extremely helpful.
Stayed 6 nights in Apr 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Lovely, helpful staff with courteous service. Good value for money and rooms relatively spacious (by Parisian standards).
Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

Elita po yin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
not what we expected flr a 4 stars property. room is much smaller and property is much dated. requested do not disturb and room got cleaned for 2 days. Light in the room is very dim and curtains are very dirty. The only up side was the location to the metro and train station

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel In Great Location
It’s within walking distance to 2 metro lines. Slightly away is the big main station. Lots of dining options around the area, with laundromat and supermarket around the corner too. Room is clean n nice, with a bathtub and a separate bathroom.
Stayed 2 nights in Mar 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
Great staff— sink was clogged and ran slow- wish it was closer to mwtro
Stayed 2 nights in Apr 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the weekend in Paris. This is a nice boutique hotel. The rooms were clean and average size by European standards. The breakfast was not bad. Overall, a goo value for the money.
Stayed 2 nights in Mar 2023
Response from Lan Nguyen on Apr 4, 2023
Dear guest,Thank you for taking your time to leave a review about your experience with usWe look forward to welcoming you back to our hotel.Best regards

10/10 Excellent

Eunkyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and professional. I visit Paris often with students and this hotel has been consistently client-oriented. Great location too. Clise to several metro lines.
Response from Lan Nguyen on Feb 8, 2023
Dear Ms Eunkyong,Thank you very much for your review. We hope to see you soonbest regards

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station, Resturants outside the door, theater next door, arr. 5 or 6 makes it centrally located, breakfast buffets, special taxi can be called when you need them. Beautiful modern hotel
Stayed 3 nights in Nov 2022

8/10 Good

Christophe

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Desappointing
We were desappointed because we made reservation for a “comfort” room and paid extra but the room we got was just regular and didn’t match the picture of a “comfort” room from the website. Room was small. Went to ask the front desk but they said it was the same and they were all booked anyway… so why did we pay extra for “comfort”??? Doesn’t make sense!!! so if you go to this hotel you are better off just getting a regular room. It will be cheaper and you will get the same thing!
Stayed 1 night in Jul 2022

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great location fir Paris. There are 20 restaurants all within 2 block of the property, along with the subway just 2 blocks away. Staff was extremely friendly and accommodating. Very willing to provide recommendations and help. Would reccomend to anyone visiting!
Stayed 1 night in May 2022
Response from Lan Nguyen on Jun 10, 2022
Dear Guest, Thank you very much for your review. We are happy that you did enjoy your stay with us. we hope to welcoming you soon best regards Lan Front desk Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to plenty of dining options and very close to the train. Room was excellent... we had two rooms at the end of the hall which had a separate door giving us a "suite-like" feel. Very nice indeed. Staff was very helpful as well helping us set up transportation options to get to the airport.
Stayed 1 night in Mar 2022
Response from Lan Nguyen on Apr 28, 2022
Dear guest, Thank you for taking your time to give us the feedback. we appreciated very much your feedback best regards Lan front desk manager

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very chic, UBER was not a problem as far as transportation. A little out of the way
Stayed 3 nights in Nov 2019

10/10 Excellent

Jerrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Lan on Dec 16, 2021
Dear Guest, thank you for choosing hotel Le M for your stay in Paris and thank you taking your time to give us the feedback best regards front desk

10/10 Excellent

Mat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Velizara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Thank you!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
This hotel is in a very good location for the train station. Rooms are very nice and spacious. Staff are friendly and speak good English.
Stayed 1 night in Sep 2019

8/10 Good

alain

Stayed 1 night in Aug 2019

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel LE M my stay
Confort of the room, availability of the personnel, professionalism I recommend this place
Stayed 3 nights in Aug 2019

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019