Terrible hotel. Would not recommend
Posted Oct 28, 2015 on Hotels
The hotel has an excellent location, is quite new and furnished with good quality materials. Apart from this, the rest is better to forget about:
The lift was broken when we arrived and we had to climb through the stairs to the 4th floor, no one apologized for this neither offered help with the luggage.
The service is rude and not proffesional, worthless of a hotel that pretends to be a 5 star.
To continue the room did not have separate tub and shower as indicated in the web, neither the iphone dockstation. The wardrobe is located in the bathroom, without door and only has 4 hangers, my wife could not put all her clothes for a single weekend inside, and needless to say that I had to keep all my clothes in the suitcase.
We have more: the TV was not working, and when we called reception and after half an hour of the recepcionist trying to fix it he left without success, it seemed to be a general problem that was fixed later on. However the international TV channels did not work at all.
Finally the second day when we got into bed we found a hole in the sheets about 1 inch by 1 inch.
Break fast is also worhtless of a so-called 5 star boutique hotel.
Overall it would hardly reach a 4 star status in my opinion.