Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated
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Reviews of Hotel Park Lane Paris

4 out of 5
Hotel Park Lane Paris
4 Rue La Boetie, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 500 reviews" "
Rating 8 - Good. 186 out of 500 reviews" "
Rating 6 - Okay. 41 out of 500 reviews" "
Rating 4 - Poor. 16 out of 500 reviews" "
Rating 2 - Terrible. 15 out of 500 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nella

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and spoke English very well so I didn't feel lost when directions were required. We had an issue with our room the first night and they relocated us asap. We were very thankful. The only down fall was the lobby was being renovated so there was no place to seat and relax in the lobby - felt sorry for the staff who were trying to work during all the construction. We made the best of the situation ...I would stay there again.
Stayed 8 nights in Apr 2024

6/10 Okay

NICOLAS

Business traveler
average hotel, more a 3 stars than a 4 stars hotel. well located, but that's the only positive point.

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the front desk staff. They were fun, pleasant, attentive and offered excellent dining options. We loved our room, and the hotel was convenient to our main interests.
Stayed 5 nights in Jul 2023

6/10 Okay

Aarti

Traveled with family
Disliked: Staff & service, property conditions & facilities
The staff were extremely rude and the rooms were poor.
Stayed 3 nights in Jul 2023

6/10 Okay

Jhon Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not super clean
Stayed 1 night in Jul 2023

8/10 Good

Eugenio, Coral Gables

Stayed 2 nights in May 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel home base
Great hotel for a home base: comfortable, clean and in a safe area in 8th arrondissement. Good free breakfast. May want to bring your own conditioner though. They didn’t have any. Still, we highly recommend it!
Stayed 4 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great staff. Good location.
Stayed 1 night in Apr 2023

10/10 Excellent

Hector

Stayed 3 nights in Apr 2023

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a very convenient area, walking distance to many attractions. Safe and quiet neighborhood. Staff is friendly. Room service was great.
Stayed 5 nights in Mar 2023

6/10 Okay

RYAN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff, poor room.
Very friendly staff. However, found the room to be quite poor for a 4 star hotel. The towel rail was not straight, tiling not properly finished, when used the shower, the taps were wobbly. Wife nearly hurt herself as she opened the door, it was so tight to the front door and the hinge you couldn't open it properly. Not spacious at all. Would like to point out despite the room being quite poor, the staff were extremely friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Park Lane Paris
Stayed 5 nights in Feb 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, great area for walking to attractions
Stayed 2 nights in Jan 2023

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello somelittle suggestions: 1/ we had shampoo, but no conditioner? It will a nice gesture 2/ it is missing ubs plugs, it could be also nice, specially when you come from overseas with foreign plugs…. Thank you
Stayed 2 nights in Jan 2023

4/10 Poor

Bakheeta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was 4 days 1- The room was not ready until 4:30 in the afternoon 2- I left at 3 am and there was no one to help me with my bags 3- In 4 days the bed linen has not been changed 4- Air Conditioner does not work
Stayed 4 nights in Dec 2022

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff friendly. Close to shops and main tourist attractions. Breakfast good, but could do with more variety. Hotel has a bar, but no spa or sauna. Room relatively large for Paris. Bed comfortable and room was clean. Would stay again.
Stayed 5 nights in Dec 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Paris
The hotel was in a good location, and the staff were helpful and friendly. The room was clean, though it was starting to show signs of wear and tear, which was not surprising given that it was not a very big room. But overall, it did what we needed.
Stayed 3 nights in Nov 2022

10/10 Excellent

Mustapha

Traveled with partner
Liked: Cleanliness, staff & service
Clean and professional service but check in is strict at 3pm. They should have some flexibility.
Stayed 4 nights in Nov 2022

10/10 Excellent

Gigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomidating Very friendly Although no room service Breakfeast not worth 10 euros per person
Stayed 3 nights in Oct 2022
Response from Park Lane Hotel on Oct 21, 2022
Dear Eric, Thank you for your feedback on our establishment, breakfast can be brought up in your room if you wish. We are sorry that the information was not transmitted to you.We look forward to seeing you again. The Reception

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay in a great location
Hotel Park Lane was a wonderful surprise. Located central to most Parisian hot spots, this hotel was comfortable, safe, and clean. My room was bright with big windows, and had a comfortable bed with soft linens, and a fridge (which is key!). The bathroom was very pretty with great water pressure/hot water. I would definitely recommend and would stay here again!
Stayed 7 nights in Oct 2022

8/10 Good

Olga

Liked: Cleanliness, property conditions & facilities, room comfort
Good except for transportation arrangement
Hotel is clean and location is good, close to Champs Elysees and 2 metro stations. Female staff at the reception are very helpful and friendly. However rooms are very small, also their AC system was not working properly and we had to keep a window opened. End of our stay was really negatively impacted by hotel's way to arrange a transportation for us back to the airport. They sent us an email that they can help us order a taxi, we were glad to use their help and the price for that as per their email and male receptionist was going to be 60-65 euros. When our taxi arrived next morning the price suddenly went up to 85 euros and their overnight receptionist John said that this is what we have to pay. The taxi that we got was not even an official Paris taxi with a lit up taxi sign on top, it was giant black van that can fit 10 people and it was just 2 of us. Felt really scammed, do not recommend asking hotel for help when arranging transportation anywhere.
Stayed 5 nights in Oct 2022

2/10 Terrible

DOR

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2022
Response from La réception on Sep 29, 2022
Cher client, Nous sommes désolés de voir que vous ayez pu être déçue sur certains points lors de votre séjour et nous aurions aimé que vous nous en parliez au cours de celui-ci, afin de les régler au plus vite. Cordialement,

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Good value for location. Rooms were nice. A couple of very minor issues with shower doors and basin not emtying quickly but would still highly recommend.
Stayed 1 night in Aug 2022
Response from The team of the Hotel Park Lane Paris on Aug 27, 2022
Dear Mohamed, Thank you for taking time to review our property. It has been a pleasure having you among us and we are happy that you enjoyed your room in our etablishment. We take note of your comment about the shower. Best regards

10/10 Excellent

Damon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location with very nice staff.
Nice hotel in good location with excellent staff. Rooms and bathroom not massive but expected for Paris. The male member of staff on reception was extra nice and couldnt do enough to help us.
Stayed 2 nights in Jul 2022
Response from The reception on Jul 17, 2022
Dear Damon, Thank you for taking the time to write your very good review. The whole team is touched by your compliments, We are glad that you liked the location of the hotel. We look forward to welcoming you again during your next stay in Paris. Best Regards,

10/10 Excellent

Raju

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service-
Stayed 3 nights in Jul 2022
Response from La Réception on Jul 17, 2022
Cher Raju, Nous vous remercions pour votre très bon retour. La satisfaction de nos clients est notre priorité. Au plaisir de vous accueillir de nouveau lors de votre prochain séjour à Paris. Cordialement,

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean room, reasonably priced
Stayed 5 nights in Jun 2022
Response from Park Lane Hotel on Jul 14, 2022
Dear guest, Thank you for taking the time to share your experience following your stay. Your satisfaction is the best reward for our teams! Sincerely,

6/10 Okay

Pina, Bolton

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not clean. Staff coughing on breakfast. Wifi disappointing.
Stayed 7 nights in Jun 2022
Response from Reception on Jun 28, 2022
Dear guest, Thank you for taking the time to leave us a review. We are surprised that you found the room not very clean, especially when hygiene is our number one priority and even more so since the current health situation. We would have liked you to tell us about it during the course of the review, so that we could sort it out as soon as possible. Best Reagrds,

6/10 Okay

Pina, Bolton

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was ok. Very dirty carpet, rooms not very clean. Breakfast food is not covered and the one staff taking care of breakfast was coughing all over food. As a result I ate out for breakfast after having paid for it. Wifi is not good at all. Very disappointed.
Stayed 4 nights in Jun 2022
Response from Reception on Jun 28, 2022
Dear guest, Thank you for taking the time to leave us a review. We are surprised that you found the room not very clean, especially when hygiene is our number one priority and even more so since the current health situation. We would have liked you to tell us about it during the course of the review, so that we could sort it out as soon as possible. Best Regards,

2/10 Terrible

Cristian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel - bed bugs
Hotel very dirty and in need of maintenance. I had bed bugs and could not sleep because of the insects. Hotel management changed my room however i was charged extra for an upgraded room. Breakfast was basic - honesty park Lane you need to step up your game if you claim to be 4stars.
Stayed 2 nights in Apr 2022
Response from Reception on Jun 28, 2022
Dear guest, Thank you for taking the time to leave us a review. We are sorry to read that you may have been disappointed in some areas during your stay. We are surprised that you found the room not very clean, especially when hygiene is our number one priority and even more so since the current health situation. Our breakfast is an American buffet with a choice of sweet, savoury, hot and cold, we would have liked to hear from you so that we can take into account your ideas to improve our buffet. Best regards,

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Roman, Abdel and the others whose names escape me, are by far the best of any hotel I’ve stayed in. They each went above and beyond my expectations, from providing detailed directions, dining recommendations to answering all my many questions. The hotel was clean, quiet, the room was spacious and the beds amazingly comfortable. It was a great area to stay with lots of amazing cafes and central to everything. I’ll definitely recommend this hotel to my friends and will be back next time I visit Paris.
Stayed 2 nights in May 2022
Response from The Park Lane Hotel Team on May 30, 2022
Dear guest, We thank you for this very positive review of our hotel. We were delighted to welcome you and to share with you all the magic of this beautiful city. We hope to have the chance to see you again very soon for new extraordinary and magical moments. Sincerely,

6/10 Okay

ülker burcu

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Apr 2022
Response from The reception on May 5, 2022
Dear guest, Thank you for taking the time to write a review of your experience at our establishment. We are sorry to read that you may have been disappointed in some aspects of your stay and we would have liked you to tell us about them during your stay, so that we could resolve them as soon as possible. Sincerely,

10/10 Excellent

precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yup!
I REALLY enjoyed staying here! Everyone was so friendly in the hotel. It's very safe, clean and close to everything you'd want to see in Paris! Close to shopping and eateries and the sites. The only two things I will say that are "negative" is that the bed was a little too hard for me and my room was on the street side, so you can hear anyone that may be homeless screaming all times of the night or just normal street traffic in such a busy city. So that may bother you while you catch a quick nap during the day or at night. But, the last part may be expected while staying in any Paris hotel in the city. Overall, this hotel has gained a fan and I will search out this hotel at any other large city I stay!
Stayed 3 nights in Apr 2022
Response from Hôtel Park Lane on May 3, 2022
Dear guest, Thank you for taking the time to write a review of your experience at our hotel. We are delighted to read that you enjoyed the location of the hotel and the staff. We are sorry to read that you may have been disappointed in some aspects of your stay and we would have liked you to tell us about them during your stay, so that we could resolve them as soon as possible. Best Regards,

6/10 Okay

Shavon

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms are extremely small especially for 2 people. The room wouldn’t have been bad if it was only me staying there. I wouldn’t recommend it for a family. However, everything else was amazing. Friendly staff, amenities, great location. I would come back. The staff made us feel so welcomed. They literally helped with everything, from booking tickets to excursions, restaurants, bus/taxi, and a few other things.
Stayed 2 nights in Apr 2022
Response from The reception on May 5, 2022
Dear guest, Thank you for taking the time to write a review of your experience at our establishment. We are delighted to read that you enjoyed the location of the hotel and the staff on your departure. We are sorry to read that you may have been disappointed in some aspects of your stay and we would have liked you to tell us about them during your stay, so that we could resolve them as soon as possible. Sincerely,

10/10 Excellent

Jean-Pierre

Stayed 3 nights in Apr 2022
Response from La Réception on Apr 19, 2022
Cher Jean Pierre, Merci d'avoir pris le temps de partager votre expérience par suite de votre séjour. Votre satisfaction est la meilleure récompense pour nos équipes ! Cordialement,

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very friendly staff. Hotel breakfast is not great, many much better pastries and coffee, etc, places near by except for Sunday, and a short walk is always a nice eye opener. Rooms are tight but decent, apparently all such hotels are similar.
Stayed 4 nights in Mar 2022
Response from La Réception on Apr 6, 2022
Dear Guest, hope you came back home safely. Thank you foor your feed back. Weare happy that you enjoyed your stay in our hotel and will be pleased to welcome you again during your next trip in Paris. Take Care and keep safe. Best Regards,

8/10 Good

marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL CLOSE TO CHAMPS ELISE, CLOSE TO EIFEL TOWER, NICE ROOM, GOOD BALCONI, GOOD PRICE
Stayed 1 night in Mar 2022
Response from La Réception on Apr 18, 2022
Dear Marcelo, Thank you for taking the time to share your experience at our hotel. We are delighted to know that you had a pleasant stay and that the reception team met your expectations. It will be a great pleasure to welcome you back to our hotel during your next stay in Paris. Best Regards,

10/10 Excellent

Remly, Moalboal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are happy to stay in this Hotel..Breakfast is good. Friendly staff. Would love to stay again.
Stayed 1 night in Mar 2022
Response from AS on Mar 22, 2022
Dear Guest, Thank you for taking the time to send us your feedback. We are happy that you enjoyed your stay in our hotel. We will be glad to welcome you again for your next stay in Paris. Thank You Best Regards,

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Bob on Feb 27, 2022
Cher Client, Nous vous remercions infiniment d'avoir pris le temps de nous faire un retour sur votre séjour. Nous sommes très content pour vous et restons à votre écoute pour toute demande particulière lors de votre prochain séjour parmi nous . Bien Cordialement, Service Réservation

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Blocked sink in bathroom so couldn’t use it last day!
Stayed 2 nights in Jan 2022
Response from Reception on Feb 6, 2022
Dear guest, Thank you for taking the time to write your comment. Thanks to your feedback, we have taken the necessary measures following your inconvenience when we announced it to you at the time of your departure. We look forward to welcoming you again during your next stay in Paris. Best regards

10/10 Excellent

ENZO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Area
Always super
Stayed 1 night in Jan 2022
Response from Reception on Jan 23, 2022
We were delighted to welcome you to our hotel. We look forward to seeing you again. Best regards

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Staff, price, location, quiet area at night 👌
Stayed 6 nights in Dec 2021
Response from The Hotel Park Lane Paris team on Jan 5, 2022
Dear Sir, thank you for coming and your good rate! We are delighted that you have enjoyed our establishment on all points. The whole team hopes that you made a nice trip back and we hope to welcome you again soon. Best Regards. The Hotel Park Lane Paris team

4/10 Poor

Eliad

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from L'équipe de l'Hôtel Park Lane Paris on Nov 27, 2021
Cher Monsieur, merci d'avoir pris le temps d'attribuer une note à notre établissement. Nous espérons que votre séjour vous a donné satisfaction. Toute l'équipe espère vous accueillir de nouveau prochainement. Bien Cordialement. L'équipe de l'Hôtel Park Lane Paris

4/10 Poor

Christopher, Crawley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean well maintained hotel, 15 minutes walk from Champs-Élysées. Hotel is positioned over the top of the metro (underground trains). These trains can be heard rattling along their tracks throughout the hotel, and throughout the night. I would skip the expensive very limited breakfast and pop along to the Pret A Manger which is next door to the hotel for breakfast or one of the many cafes near by.
Stayed 2 nights in Oct 2021
Response from The Hotel Park Lane Paris team on Nov 27, 2021
Dear Sir, thank you for your comment and for taking the time for us. We are sorry if the breakfast did not satisfy you completely. We hope to welcome you again soon so that you can enjoy a better experience. Best Regards. The Hotel Park Lane Paris team

6/10 Okay

Ehouman Ulrich

Disliked: Cleanliness
Bathroom wasn’t clean enough
Stayed 2 nights in Oct 2021
Response from The Hotel Park Lane Paris team on Nov 27, 2021
Dear Sir, thank you for your comment and for taking the time for us. We are sorry if your room did not satisfy you completely. We hope to welcome you again soon so that you can enjoy a better experience. Best Regards. The Hotel Park Lane Paris team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful staff and good location.
A clean, quiet room. Staff at front desk was particularly helpful upon arrival and during our stay. It is located near good restaurants and is within walking distance of many iconic sites. Hotel had enacted covid standards for cleaning. Bus and metro stations are close. Would not hesitate to return when in Paris.
Stayed 3 nights in Oct 2021
Response from The Hotel Park Lane Paris team on Nov 27, 2021
Dear Sir, thank you for coming and your good rate! We are delighted that you have enjoyed our establishment on all points. The whole team hopes that you made a nice trip back and we hope to welcome you again soon. Best Regards. The Hotel Park Lane Paris team

6/10 Okay

Amanda Anna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is Great. The staff are very nice and helpful.
Stayed 5 nights in Sep 2021
Response from Reception on Oct 21, 2021
Dear Madam, thank you for your nice comment and for your time as well. It was a pleasure to have you and we hope to receive you again. Best Regards. Reception