Front of property

Reviews of Hotel Pax Opera

3 out of 5
Hotel Pax Opera
47 Rue De Trevise, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 863 reviews" "
Rating 8 - Good. 412 out of 863 reviews" "
Rating 6 - Okay. 151 out of 863 reviews" "
Rating 4 - Poor. 48 out of 863 reviews" "
Rating 2 - Terrible. 47 out of 863 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a good location and is decent if you’re only going to be there for a couple days, but I do think it’s false advertisement to say that there’s air conditioning on the booking yet the air conditioner hasn’t worked for a while and the elevator is also broken. Staying in March I was lucky that the weather outside wasn’t too hot, but checking into the room was still very warm. Also, if you’re going to have more than one luggage it will be very difficult as the rooms are small. It is a very affordable hotel in a convenient location so I do think it’s worth certain sacrifices but just be warned about the air conditioning!

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very good property. Great location (very close to a metro station - Line 7 Cadet) that allowed us to access most neighborhoods quite easily. The staff were courteous, helpful and efficient. The breakfast served at the hotel was more than adequate. We had a couple of reservations about the hotel. Our room was quite small and difficult to navigate because of the size. Also, the patrons and workers (and their extended family members) at the Asian restaurant across the street were quite loud when that establishment closed (2:00 a.m.), so were awakened not only by their extremely loud voices but also by their street side, cell phone conversations with others. If the street cleaners come at or around 6:00 a.m. (which they did), then the nuisance of being awakened by those associated with the restaurant became much more troublesome. You might want to ask for a room that does not face the street.
Stayed 8 nights in Dec 2023
Response from chef de reception on Jan 15, 2024
Hello, thank you for your comment and you are welcome every moment see you soon

8/10 Good

pranitesh reddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from ahmed chef de reception on Feb 18, 2024
Hello, thank you for your comment and would love to welcome you back soon. Ahmed Head of Reception

6/10 Okay

FRANK, Naperville

Liked: Cleanliness, staff & service
room was tiny- but hey- your in Paris and the price is lower than most.
Stayed 5 nights in Dec 2023
Response from ahmed chef de reception on Dec 24, 2023
Hello, thank you for your comment and would love to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We both enjoyed our stay here, the hotel was nice and seemed good value for the money we paid. The man on reception was extremely polite and helpful when I realised we packed the wrong travel adaptor and couldn't charge our phones. The hotel is very close to a metro station to get you around the city quickly.
Stayed 2 nights in Nov 2023
Response from ahmed chef de reception on Dec 24, 2023
Hello, thank you for your comment and would love to see you again.

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from ahmed chef de reception on Dec 18, 2023
Bonsoir, nous vous remercions d'avoir choisi notre établissement et vous serez le bienvenu à tout moment à bientôt.Ahmedchef de reception

10/10 Excellent

Shawna

Stayed 2 nights in Nov 2023
Response from ahmed chef de reception on Dec 18, 2023
Bonsoir, nous vous remercions d'avoir choisi notre établissement et vous serez le bienvenu à tout moment à bientôt.Ahmedchef de reception

6/10 Okay

Joseph

Stayed 4 nights in Oct 2023
Response from ahmed chef de reception on Dec 18, 2023
Bonsoir, nous vous remercions d'avoir choisi notre établissement et vous serez le bienvenu à tout moment à bientôt.Ahmedchef de reception

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a convenient part of Paris. The room was clean and adequate, albeit slightly small. Friendly staff. We would go back.
Stayed 2 nights in Nov 2023
Response from ahmed chef de reception on Dec 24, 2023
Hello, thank you for your comment and would love to see you again.

10/10 Excellent

Daniela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice!
Stayed 1 night in Sep 2023
Response from ahmed chef de reception on Dec 24, 2023
Hello, thank you for your comment and would love to see you again.

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Bed was comfortable. We chose it because of the convenience to where we wanted to be. Room small but ok. Nice closet. Metro close. Lots of doning options. Reasonable value during the Rugby World Cup. Warm and cozy room.
Stayed 3 nights in Oct 2023
Response from chef de reception on Oct 29, 2023
Hello, thank you for your comment and will be welcome whenever you desire.AhmedHead of Reception

6/10 Okay

Raelene

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location was great, however the whole hotel needs updating, air con hasn’t been working for a long time and still not and also elevator not working the whole time we were there. Breakfast was only ok.
Stayed 4 nights in Oct 2023
Response from chef de reception on Oct 29, 2023
Hello, thank you for your comment and will be welcome whenever you desire.AhmedHead of Reception

10/10 Excellent

Jose Ignacio

Stayed 5 nights in Oct 2023
Response from chef de reception on Oct 29, 2023
Hello, thank you for your comment and will be welcome whenever you desire.AhmedHead of Reception

10/10 Excellent

yanxia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are all very nice, accommodating, and ready to help. The location is safe and also convenient to metro.
Stayed 3 nights in Sep 2023
Response from Ahmed chef de reception on Oct 29, 2023
Hello, thank you for your comment and will be welcome whenever you desire.AhmedHead of Reception

10/10 Excellent

TINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at the hotel we were told that there was a problem with the air con so we were offered free breakfast which I thought was a lovely gesture-esp. as it was only about 22°C so not that hot anyway. Yes, the room was small, but it was totally fine-a great location, well staffed, clean & tidy. I would stay again when on a city break.
Stayed 3 nights in Aug 2023
Response from ahmed chef de reception on Sep 2, 2023
Hello, we thank you for your comment and would be delighted to see you again soon

8/10 Good

Allison

Traveled with group
Liked: Staff & service
The hotel was nice, although a little small, but the thing that really stood out about this stay was the staff. The desk manager that checked us in and out was very friendly and even upgraded us to free breakfast all 3 days of our stay because the ac was not working during our stay! The broken ac was not a problem either as there was a fan provided in place. Although the room was small, it was cozy and the bathroom was still quite large considering the size of the rest of the room. Great stay!
Stayed 3 nights in Aug 2023
Response from ahmed chef de reception on Aug 25, 2023
Hello, we thank you for your comment and know that we do our best to satisfy our customers.

4/10 Poor

Lionel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property claim they have AC in all rooms but the AC was not working for days before we arrived (based on the clerk information). Looking at the units in the rooms we got, it looks like the AC units have not been working in a long, long time. They have a new AC unit in the dinning room though. They could have emailed us about this issue so we could have booked another hotel but they decided to keep this info for themselves until we were done with check in. Big dishonesty move on their parts. Some personal were nice other talked to us like dogs! Breakfast is a joke. I do it recommande this hotel. The location and price were attractive but I should have read more reviews about this place.
Stayed 1 night in Jul 2023
Response from chef de reception on Aug 6, 2023
Hello; We apologize for the genesis caused, know that we do our best to satisfy our customer hoping to see you again very soon better conditions.AhmedHead of reception

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic and extremely helpful.
Stayed 6 nights in Jun 2023
Response from ahmed chef de reception on Jul 26, 2023
Hello, we thank you for your comment and would be delighted to see you again.

8/10 Good

Roslyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and helpful. Hotel was conveniently located, close to transport, and walking distance to many locations
Stayed 4 nights in Jun 2023
Response from ahmed chef de reception on Jul 26, 2023
Hello, we thank you for your comment and would be delighted to see you again.

10/10 Excellent

Aziza

Stayed 1 night in Jun 2023
Response from ahmed chef de reception on Jul 26, 2023
Hello, we thank you for your comment and would be delighted to see you again.

2/10 Terrible

Ester

Rooms are small and horrible Management is disgusting. We needed to get a refund they refused to put it back on The original credit card We had a horrible experience staying there
Stayed 5 nights in May 2023
Response from Ahmed chef de reception on Jun 11, 2023
Hello madam, you got a superior room while you booked a classic room, I think the rooms are very nice, regarding the refund, the refund by american express is not parameterer in our bank terminal and we have nevertheless refunded you in a visa card.

8/10 Good

Elliot

Stayed 1 night in May 2023
Response from chef de reception on Jun 11, 2023
hello we thank you for your comment and would be delighted to welcome you again.

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and professional. The area was nice and close to the metro. The room was small but we still had a great time there. Thank you for everything. 😊❤️
Stayed 3 nights in Apr 2023
Response from chef de reception on May 14, 2023
Hello we thank you for the interest you bring to our establishment and welcome you soon.AhmedHead of reception

8/10 Good

Ramona

Traveled with partner
Liked: Property conditions & facilities
Hotel Pax Opera was nice and quiet. Very small but cute. Close to everything. Everyone was nice there.
Stayed 1 night in May 2023
Response from chef de reception on May 14, 2023
Hello we thank you for the interest you bring to our establishment and welcome you soon.AhmedHead of reception

10/10 Excellent

Katie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Good location, rooms adequate for a city break and clean
Stayed 1 night in Mar 2023
Response from ahmed chef de reception on Apr 15, 2023
Hello you're welcome et thank you for your comment.Ahmed

10/10 Excellent

Llyr

Liked: Cleanliness, staff & service, amenities
Helpful staff and a comfortable room. Hallways were being decorated when I stayed plus the Paris strikes were in operation. Would favour staying here next time I’m in Paris.
Stayed 1 night in Mar 2023
Response from ahmed chef de reception on Apr 1, 2023
Hello we thank you for your comment and you will be welcome at any time.

10/10 Excellent

David

Stayed 1 night in Mar 2023

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. The staff are always very helpful with advice on sightseeing, transport options and helping with bookings. Maintenance work was being carried during my stay, but nothing to disturb any guests. I was disappointed that the lovely little art deco bar is no longer operating, hope it reopens. Hotel is excellent value for money. I was given a room upgrade, and room available earlier than normal as I had arrived early in the morning after very long flight.
Stayed 5 nights in Mar 2023
Response from chef de reception on Mar 19, 2023
Hello Madam, you are at home here, we thank you for your comment and as you have seen we are carrying out work on a few floors to give renewal to our establishment.AhmadFront Office Manage

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Friendly and convenient hotel
Hotel staff are friendly and helpful. However room and lift are too small. Location of hotel is very convenient as it is located near to Metro station and Galeries Lafayette. Surrounding has many restaurants too.
Stayed 5 nights in Feb 2023
Response from chef de reception on Mar 8, 2023
hello we thank you for your comment, we will assign you a bigger room in the future.AhmadFront Office Manager

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from chef de reception on Mar 5, 2023
Bonjour madame, nous vous remercions pour votre commentaire et espérons vous revoir très bientôt.Ahmedchef de reception

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Paris in early Feb
Room a little hot and stayed on overnight so needed windows open. A little noisy late on as night life is only a feed minutes away
Stayed 3 nights in Feb 2023
Response from ahmed on Feb 18, 2023
Hello Madam, it was necessary to report it to the reception for the heating, however we thank you for your comment and hope to see you again very soon.AhmadFront Office Manager

8/10 Good

Valérie

Liked: Cleanliness, staff & service, amenities
Ideal location for wherever I needed to go to during my trip. Some floors are being repainted. Spacious room on the top floor
Response from chef de reception on Jan 21, 2023
Hello, we thank you for your comment and would be delighted to see you again, indeed we carry out annual renovation works.AhmadFront Office Manager

8/10 Good

IPSITO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff, small and warm rooms
It was a good hotel center of the city. Most of the tourists attractions are nearby. 4 min walk from metro station. Hotel staffs are very helpful and nice. Rooms are small. Rooms are quite warm without heater even in winter. It might be a problem in summer.
Stayed 5 nights in Dec 2022
Response from ahmed chef de reception on Jan 6, 2023
Hi, thank you for your comment and we would love to see you again.The hotel pax opera and all its team wish you a beautiful evening.AhmedHead of reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean comfy rooms. Good shower. Good location. Breakfast very nice.
Stayed 2 nights in Dec 2022
Response from ahmed on Dec 24, 2022
Hello thank you for your comment, we would love to see again.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

4/10 Poor

Jiarong

Disliked: Staff & service, property conditions & facilities, room comfort
Room nothing like pictures
Small basic room, very small bathroom, but it is close to line 7 metro.
Stayed 2 nights in Aug 2022
Response from ahmed chef de reception on Dec 25, 2022
hello madam, we are doing work throughout the establishment, hope to see you again very soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice huge comfy bed!
Nice huge comfy bed! we were on 5th floor so didn't pick up the traffic noise. A couple supermarkets within a minutes walk to get bottles water / wine etc. Tiny lift but very useful and normally not needed to wait for it.
Stayed 4 nights in Sep 2022
Response from ahmed chef de reception on Dec 25, 2022
Hello we thank you for your comment, and would be delighted to see again soon.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

8/10 Good

shelley

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2022

8/10 Good

Gabby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. The staff were extremely helpful and the room was cleN
Stayed 6 nights in Aug 2022
Response from ahmed chef de reception on Dec 25, 2022
Hello we thank you for your comment, and would be delighted to see again soon.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

10/10 Excellent

Wai Yee Zoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and helpful check I counter. Highly recommendable to stay and super good location in an area full of restaurants I Cadet area
Stayed 3 nights in Aug 2022
Response from ahmed chef de reception on Dec 25, 2022
Hello we thank you for your comment, and would be delighted to see again soon.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

6/10 Okay

Gillian

Traveled with partner
Liked: Cleanliness, staff & service
Good Basic accomodation
Stayed 4 nights in Jul 2022
Response from ahmed chef de reception on Dec 25, 2022
Hello we thank you for your comment, and would be delighted to see again soon.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from ahmed chef de reception on Dec 25, 2022
Bonjour nous vous remercions pour votre commentaire, et serions ravis de revoir prochainement.L'hotel pax opera et toute son équipe vous souhaite une belle journée.Ahmedchef de reception

8/10 Good

Man Kei Maggie

Stayed 2 nights in Jun 2022
Response from ahmed chef de reception on Dec 25, 2022
Bonjour nous vous remercions pour votre commentaire, et serions ravis de revoir prochainement.L'hotel pax opera et toute son équipe vous souhaite une belle journée.Ahmedchef de reception

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff, the location, the rooms even though a bit small but still comfortable. My room had a refrigerator and microwave.
Stayed 9 nights in Jun 2022

8/10 Good

christophe

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2022
Response from ahmed chef de reception on Dec 25, 2022
Bonjour nous vous remercions pour votre commentaire, et serions ravis de revoir prochainement.L'hotel pax opera et toute son équipe vous souhaite une belle journée.Ahmedchef de reception

8/10 Good

Idel, Givatayim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was clouse to metro (200 m') and some buses. Good breakfast for this level of hotels
Stayed 6 nights in Jun 2022

10/10 Excellent

Idel, Givatayim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and breakfast
Stayed 3 nights in Jun 2022
Response from chef de reception on Jun 26, 2022
Hello thank you very much for your comment we apprecied. Ahmed front office manager

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its looks like you live in paris 100 years ago
Stayed 4 nights in May 2022
Response from chef de reception on Jun 26, 2022
hello thanks for your comment we apprecied. Ahmed front office manager

6/10 Okay

Manjit

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Champions League Final weekend
I stayed at the hotel with my son for the Champions League Final weekend. Room rate was exorbitant due to the football, however good location, staff were friendly and accomodating. Room clean, bathroom a bit old and needs freshening up. Streetview room, whilst good view, was very noisy in the morning with dumster truck picking up waste in the early hours.
Stayed 2 nights in May 2022
Response from ahmed chef de reception on Dec 25, 2022
Hello we thank you for your comment, and would be delighted to see again soon.The hotel pax opera and all its team wish you a beautiful day.AhmedHead of reception

2/10 Terrible

Michael

Stayed 2 nights in May 2022