Ratings based on 211 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good hotel in good location

Posted Oct 9, 2016
Nice hotel in good location, within walking distance of Gare Nord and well served by bus and metro links. Hotel was clean, staff friendly, and was perfect for a few nights stay.
Comment from Hotel Management
Oct 21, 2016 by tarik, Hotel Management
Dear Guest, Thank you very much for your comments about our hotel. We are happy to read you enjoyed it and we hope to accommodate you in the future. Best regards, Tarik Ben Belkacem Assistant manager
3 out of 5
Recommended
for Everyone
by A verified traveler

A nice clean hotel

Posted Sep 14, 2016
Clean hotel with good staff near the main attractions.Adequate buffet breakfast.
Comment from Hotel Management
Sep 14, 2016 by Tarik Ben Belkacem, Hotel Management
Dear Guest, Thank you very much for your comments about our hotel. We are happy to read you enjoyed it and we hope to accommodate you in the future. Tarik Ben Belkacerm Assistant manager
4 out of 5
by Catherine

Posted Mar 17, 2016 on Hotels
Great value in Paris.
Comment from Hotel Management
Jun 4, 2016 by yherrero, Hotel Management
Dear Catherine We thank you four reservation and kind feed back. All the Pulitzer team remains at tour disposal Faithfully yours Yolanda Herrero Directrice
5 out of 5
by Daniel

Posted Nov 25, 2015 on Hotels
Comment from Hotel Management
Feb 13, 2016 by yherrero, Hotel Management
Dear Guest All the staff is happy to know that we reached our principal objectif; 100% guest satisfaction. Thank you for having shared your experience with other travellers. All suggestions you might have would help us to improve ourselves. We remain at your entire service & disposal Faithfully yours Yolanda Herrero G.Manager
4 out of 5
by PEI-HAO from Taiwan

A good hotel in great location

Posted Oct 25, 2015 on Hotels
I stayed in the hotel only for one night on a business trip. It's good hotel with comfortable room (Club Room only),and great buffet breakfast, and in a great location as well. The lady at the reception was friendly. I would like to thank her help me upgraded to a Club Room on the top floor. I would definitely book Club Room and stay here again next year.
Comment from Hotel Management
Jan 9, 2016 by yherrero, Hotel Management
Dear Guest Thank you very much for your reservation and post. Our only objectif is guest satisfation. We are all looking forward to welcoming you very soon. Faithfully yours Yolanda Herrero G.Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2015
Very trendy hotel fairly near to Paris Nord train station. Located near lots of places to eat which was handy, and a metro at either end of the road. Staff were very helpful and polite. Extremely happy with our room, it was very comfortable and clean.
Comment from Hotel Management
Sep 2, 2015 by yh, Hotel Management
Dear Guest Thank you very much for your nice comment. We are really glad to read that we could achieve our objectif of 100% guest satisfaction. Any request, or suggestion, do not hesitate. We remain at your service. Yours Faithfully Yolanda Herrero G.Manager
4 out of 5
by Stephan from The Netherlands

Weekend to Paris

Posted Aug 19, 2015 on Hotels
Good hotel to stay for the weekend!!
Comment from Hotel Management
Oct 24, 2015 by yherrero, Hotel Management
Dear Sir, Many thanks for your good comment about our hotel. We hope to welcome you again at the Pulitzer . Yours sincerely, Pulitzer Hotel Team
1 out of 5
by helen from London

Terrible customer service

Posted Jul 11, 2015 on Hotels
This was far and away the worst hotel experience I have ever had. I arrived at the hotel at 9pm to be told they had overbooked and were now full! They managed to find me a bed in a Best Western down the road but still charged me the full rate for my night's stay and did nothing in any way to apologise. The night staff were pleasant but very junior and did nothing to make the situation better or even apologise. I will obviously never choose this hotel again!
Comment from Hotel Management
by General Manager, Hotel Management
Thank you very much for your feedback. We are sorry for not matching your expectations and we are sad your stay was not what you expected. We apologize for the inconvenience. We hope you can give us another opportunity to welcoming you in better conditions. Thank you and kind regards, Tarik Ben Belkacem Assistant Manager
2 out of 5
by Jonathan

Average hotel Expensive for what you get

Posted Jun 23, 2015 on Hotels
really small bedroom, breakfast was disappointing
Comment from Hotel Management
Sep 19, 2015 by yherrero, Hotel Management
Dear Guest We are relly sorry tto know about disappointment. be sure that we do our best to improve ourselves. Do not hesitate to come back to us; we will really do our best for your next stay with us. Yours faithfully Yolanda Herrero G.Manager
2 out of 5
by A verified traveler from London

Hotel location is not one of Paris smartest area.

Posted Jun 5, 2015
It is hard to see why this hotel has a four-star rating. It has a large and comfortable lounge and bar. The staff are helpful and they do speak English. However, the rest of it is no more than barely adequate. Poor lightings in the corridors between the rooms, lifts and stairs. The breakfast room is a passageway in the cellar, and becomes congested at times. The bedroom furniture is of heavy steel construction with ill-fitting drawers(painted matt black) more akin to an industrial workshop than a bedroom. The hotel had run out of hand towels on our first two days stay. We had to ask for replenishment of bath gel etc on a couple of occasions and even for the removal of empty bottles. Overall it was disappointing.
Comment from Hotel Management
Jul 21, 2015 by yherrero, Hotel Management
Dear Guest Thank you for your post and for your suggestions. We will consider them and will do our best to improve our services for our guest. We remain at your disposal Yours faithfully Yolanda Herrero G.Manager