Ratings based on 160 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to all sights

Posted Dec 23, 2016
Last night we stayed at hotel for dinner, waited one hour and was cold when delivered
3 out of 5
by A verified traveler from Washington, DC

Claims to be a five star hotel... it's not...

Posted Dec 23, 2016
Advertised as a classic historic French hotel, would be more appropriately assigned three star status. Lacks the level of luxury and attention to detail one would expect from a five-star hotel in all areas except the price. Tiles in the bathroom coming loose and sitting unevenly; bathroom door (worth noting: the bathroom is in no way historic, a modern update) sticks terribly, have to throw your shoulder into it to open and makes a screeching noise in the process; decorative disc around chandelier had come loose from the ceiling and was hanging on the chandelier chain. None of the thoughtful touches or care from the staff that typically come standard with a true five-star hotel. Snooty fellow at the front desk scoffed at us for having booked with Expedia. The hotel isn't terrible, but you could spend considerably less money for a much better quality stay. Oh, and the walls in the lobby and hallways appear to be drywall that have been painted with white lines to resemble stone, just like the three star Best Western a few streets over.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Couldn't check in until 3pm which is standard but inconvenient. If you're looking for the Parisian experience you will love the rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Walnut Creek, United States of America

Elegant, very large room and helpful service.

Posted Nov 14, 2016
Hotel is beautiful. Neighborhood is a bit smarty pants but close to important museums - Foundation Louis Vuitton and the Petit Palace. Great place.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego, Stati Uniti d'America

Posted Nov 1, 2016
Upgrade to Duplex room. Roof top access. Views of Arc de Triomphe and Eiffel Tower
3 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Nice hotel but quirks. Turn-down service at 11pm? Breakfast at 7, but nobody there until 7:30.
5 out of 5
by A verified traveler from St. Thomas, USVI

Traditional Parisian getaway

Posted Sep 13, 2016 on Hotels
This hotel is perfect if you are looking for the old Parisian feel. The hotel is beautiful and my room was so comfortable. The junior suite was very large and had a very 18th century Paris feel. Room service was great and loved having the turn down service. Can't wait to go back to Paris and stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Right Near The Arc De Triomphe!

Posted Sep 7, 2016
Pros: The decor, the staff, the bed.
The staff was very accommodating and friendly. The hotel is walking distance to The Arc and to the Champs Elysees. If you're really in the mood for a good walk, you can even walk to the Eiffel Tower. The hotel feels like Old Paris, but is very comfortable.
3 out of 5
by A verified traveler

Leading hotel

Posted Sep 3, 2016
Pros: Location and the help from the Concierge
Cons: See above comment
Location: Close and within walking distance to all the important sights of Paris
Hotel disappointing for the cost, very expensive. When we made our reservation we were not informed that the hotel was undergoing renovation and if we had known this we would have booked elsewhere. Room dark with no outlook. Bathroom shower design not good, with water leaking to the floor. No daily refresh of tea supplies and fridge hardly worked. Air conditioning was OK but appeared to struggle. Excessive charge for a foldaway bed per night.But on the plus side the concierge were helpful and very informative.The location was excellent and the rooftop terrace was wonderful.