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Reviews of Hotel Regence Paris

3 out of 5
Hotel Regence Paris
33 Rue De Saint Petersbourg, Paris, Paris

Reviews

6.6
Rating 10 - Excellent. 10 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 13 out of 57 reviews" "
Rating 4 - Poor. 13 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erbil KASIM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great, especially thanks to Mr. Fatih, helped a lot. Location is perfect, one of the best neighbourhood called Montmartre. Peacefull, silent, 2 mins walk to metro, 10 mins walk to trains, 30 mins walk to Louvre Museum area. There is nice restaurants and markets nearby. Hotel has a great balcony that we were looking for, French baroq style decorations, we felt like in a real French Estate, they freely upgraded our room, thanks again, the other room doesnt have balcony, but upgraded one had. Street view balcony, and cozy stay. Room was average size, toilet and bath was ok, shampoo and soap available. Room also has a fridge. Last day even they helped us by bringing a weight scale for our luggages. And at the lobby offering free esspresso was also great for start the day. Apart from them, cleaning was ok, room temprature is fine despite outside was 5 celcius There isnt any disposable flip-flaps in room, also no water heater. We had our own water heater and flip-flaps so doesnt bother us. Generally for a 3 star hotel, it was very good, next time we can reserve here again

10/10 Excellent

VIJAY

Stayed 5 nights in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't do it! We made a mistake booking last minute without reading any reviews. Upon walking in we realized it was BAD. Very outdated, dark, cheap doors, creepy hallways, outlets falling off the wall, very small rooms, felt dirty. They refused to refund two days of stay, we saw people fighting for their money and it seemed common that they would involve the police. I recommend you stay away. It's not worth it and is definitely heavily overpriced! Don't say we didn't warn ya!
Stayed 6 nights in Sep 2023

8/10 Good

Chalana

Liked: Cleanliness, staff & service, property conditions & facilities
In a great neighborhood
Stayed 5 nights in Apr 2023

4/10 Poor

Noa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

Sue

Stayed 3 nights in Jan 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel I should leave from beginning like I did see someone did but I already booked some tours if you book this hotel think 5 times
Stayed 3 nights in Oct 2022
Response from Lina, Service Conciliation on Oct 25, 2022
Dear Mr Jason, if you were not satisfied you should have contacted your agency on your arrival and not waited for the end of your stay. . on the other hand, what we will not tolerate is your aggressive behavior towards the reception and treating him as a stupid person. they are people who work and who try to do their best, it is important to respect them.. Best Regard,

8/10 Good

Orlando, Bogota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, pero más bien modesto. El personal de recepción es muy amable y colaborador. El desayuno es básico pero aguanta. Para pasar una noche, no está mal.
Stayed 2 nights in Jul 2022

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE HOTEL
Horrible stay The staff was rude, and incompetent in dealing with concerns or issues. Rooms -Dirty, hot, no AC, dingy, noisy, and broken Bathroom - Broken hooks on all walls - Clogged shower (after they fixed it, they left all the residue from the clogged drain in our trash, making it smell) - Shower head was cut, so water went everywhere (staff not willing to fix it) Hotel overall - Manager is never there - The staff doesn't know when the manager arrives, nor are willing to call to solve clients' issues. - The staff doesn't note the issues that are mentioned to them. - The staff told us the manager will call us, it has been 5 days and nothing. - NOT APOLOGETIC NOR COURTEOUS
Stayed 2 nights in Jul 2022

4/10 Poor

Waltraud

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very friendly staff, but much too noisy and on the 4th floor too hot; door handle of bathroom brocken, toilet door jammed, loose parts in the elevator, minibar not cold, no space for 3 people to sit at the table
Stayed 4 nights in Jun 2022

10/10 Excellent

Juedienne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
I am an American and used to new and shiny. That said Paris is an old city and buildings are just that old. What I will say that, it was clean and tidy. We had one day when our room was not cleaned. They compensated us with breakfast. The receptionist and right now cannot think of the stylish woman's name. I will say she was soooo helpful! She (fellow Scorpian) called transportation for us and made sure like we were family that it all went well. For her, and her generous and kind spirit I would go back to the Hotel Regence.
Stayed 3 nights in Nov 2019

8/10 Good

Jacob simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Good emplacement in the middle of markets, banks and stores
Stayed 3 nights in Nov 2019

10/10 Excellent

Adrienne

Liked: Staff & service
Friendly staff, good area.
Nice staff, good area if you like to walk.The metro was close by and easy to use. The room was small which is okay, but the carpet was dirty as well as gouge marks on the wall. Needs a bit of a facelift and good point! It does have a lift!
Stayed 1 night in Oct 2019

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Regence
It was very hot when we stayed but the noise from outside was unbearable at night with the windows open. Also there was no tea and coffee facilities in the room as advertised. Having said that it’s in a great location and the staff were friendly
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Hotel Regence Stay
The stay at Hotel Regence was a pleasure, they accommodated our needs and helped whenever needed. The cleanliness needs improvement as when attempting to use the toilet scrubber to clean the toilet, I discovered the faeces of the previous guest/s. That’s not to say our room wasn’t in good condition, the room itself was spacious and clean.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic location next to 3 different metro stops. Not far from the main train station and quite few places to visit. Very friendly staff.
Stayed 3 nights in May 2019

6/10 Okay

Nestor

Stayed 1 night in Jan 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi è piaciuto il quartiere ed anche l'arredamento dell'hotel, camera adatta per due persone con frigorifero e bagno molto spazioso. Ci tornerei e lo consiglio!
Stayed 1 night in Dec 2023

4/10 Poor

Alcino

Stayed 1 night in Dec 2023

6/10 Okay

OLIVIER

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Warn down hotel. Needs an upgrade
Very warn down hotel. Location fabulous.
Stayed 2 nights in Nov 2023

6/10 Okay

Elaïka

Liked: Room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Emmanuel

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jean-Philippe

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Zahide

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

4/10 Poor

Patricia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Richard

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
La ubicación.
Stayed 4 nights in Jan 2023

10/10 Excellent

Marvin

8/10 Good

Jean

Stayed 1 night in Dec 2022

4/10 Poor

Elena

Stayed 2 nights in Oct 2022

8/10 Good

franck

Stayed 1 night in Sep 2022

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
J’ai étais héberger au 3 eme étage, et j’ai pu constaté qu’il n’y avais pas de prises à côté du lit pour recharger son portable. Ni de boîtier qui sert à tenir le téléphone de la douche pour pouvoir laver c’est cheveux, ni de veilleuse à côté du lit. Belle vue sur rue, petit balcon à. Disposition et frigo
Stayed 1 night in Sep 2022

8/10 Good

Willem

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Sadegh

Traveled with family
Disliked: Amenities, property conditions & facilities
Personal war gut
Stayed 2 nights in Aug 2022

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

André

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Die Dame in der reception sollte etwas anderes machen wo man nicht so viel Hirn braucht, Nagelstudio beispielsweise. Unfreundlich, hochnäsig, null Kunden freundlich! B…h!
Stayed 3 nights in Jul 2022

10/10 Excellent

Heike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unfassbar nettes Personal…gemütliche Unterkunft und tolle Anbindung
Stayed 3 nights in Jul 2022

6/10 Okay

Pierre

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2022

6/10 Okay

ATSUSHI

Liked: Staff & service
出張で6泊しました。
人によると思いますが、私は部屋の鍵の開け方に少々手こずりました。(もちろん初日のみ) また、お風呂の栓が緩いのか少しずつお湯が減っていきます...。お湯を足しながら入りました。 ホテルのフロントの方は、部屋の掃除をするか？いってらっしゃい！おやすみ！など都度、声を掛けてくれます。皆さん英語が話せるのでその点も安心です。 部屋の清潔度に関しては、綺麗！とも思いませんが汚い...とも思わず、普通です。特別問題はありませんでした。
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Carísimo para lo que es. Además no tienen NI 1 botella de agua en el cuarto. No tiene aire acondicionado y nada que ver las fotos de sus publicaciones con la realidad. Los cuartos que muestran no son lo que te dan. Horrible y muy caro
Stayed 1 night in Sep 2019

8/10 Good

Anne-Louise

Liked: Cleanliness, property conditions & facilities
Bonne localisation de l'hôtel. Proximité de marche de 2 lignes de metro et restaurants à moins de 10 minutes. Secteur calme. Service courtois. Par contre, quand j'ai demandé un taxi pour l'aéroport, l'hôtel à appelé un service privé sans m'aviser du prix, plus élevé bien sûr, qui est arrivé en retard et ne me permettait plus de demander un taxi régulier. J'ai eu l'impression de me faire rouler.
Stayed 8 nights in Sep 2019
Response from Lina on Oct 2, 2019
Bonjour Madame, Nous nous excusons du désagrément, nous n'avons pas la main sur les prix que pratiquent les Chauffeurs. Vous avez la possibilité de noter le numéro du taxi et de le signaler auprès de la préfecture pour Fraude. Nous restons à votre disposition.

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rien cher sale vieux moche moquette j’aime pas, salle petit déjeuné, pas agréable de déjeuner en même temps que le nettoyage
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LO QU NO ME GUSTO ES QUE EN LA RECEPCION LAS PERSONAS QUE ATIENDEN NO HABLAN INGLES NI ESPAÑOL.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Luc

Stayed 2 nights in Apr 2019