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Reviews of Hotel Renoir Saint Germain

3 out of 5
Hotel Renoir Saint Germain
39 Rue Du Montparnasse, Paris, Paris

Reviews

6.6
Rating 10 - Excellent. 177 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 250 out of 1004 reviews" "
Rating 4 - Poor. 161 out of 1004 reviews" "
Rating 2 - Terrible. 125 out of 1004 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Maribel Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Tim

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms were small... Not a problem Tiles were cracked and grouting was dirty and gross. Toilet didn't flush very well. The staff was helpful and took care of me. They did seem to assume that I knew things I didn't. If you are on a budget I absolutely recommend it. But it wasn't so good that I will always book my trip through there.
Stayed 1 night in Dec 2023

2/10 Terrible

isabella

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When picking this hotel I felt catfished, the images shown display a beautiful and clean hotel, however when I arrived what I found was not that. For starters I had to carry my bags up two flights of stairs to find a dirty hotel room, the wallpaper was peeling, the air conditioner hadn't been cleaned in forever (so I was sick the entire trip), the floor had dirt and grime and bedsheets were very dirty. I was truly surprised that they didn't have bedbugs, that was the only bonus.
Stayed 3 nights in Nov 2023

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kelly

Not that great for what we paid.
I didn't think the hotel was very nice. It was small and our hotel room was supposed to have enough beds for 4 people and it only had one big bed and a couch. It was very small and it smelled like the bathroom the whole time. We paid for daily breakfast, which I would not recommend. It was not very tasty, but rather something you might quickly grab from the refrigerator at your own house- bread and jam. It was not that great for what we paid!
Stayed 4 nights in Oct 2023

2/10 Terrible

Akshaykumar

Stay away!!! Bed bugs!! And they don’t care for customers. They wanted me to sleep in room with bedbugs. Didn’t give full refund.
Stayed 4 nights in Oct 2023

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect crash pad to visit Paris for a couple of nights : location, very nice staff… yes the room was very small but confy beds, restaurants, shop and bar below and still very quiet when the window were closed.
Stayed 2 nights in Aug 2023

2/10 Terrible

Michele

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very old and it looks not so clean! Area well served
Stayed 2 nights in Oct 2023

2/10 Terrible

Monique

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super safe
Stayed 4 nights in Oct 2023

10/10 Excellent

virginia, Mamaroneck

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sammy at the front desk was very helpful and accommodating to make our stay comfortable. . There were 3 of us traveling all women. Room was good size and clean. Serviced everyday of our 10 day stay. The location is so central restaurants crepes along the street . Bakery, cheese , wine and grocery store around corner. Metro station close on both corners. A very lively safe place to stay.
Stayed 10 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but standard for Paris
Stayed 3 nights in Sep 2023

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures don’t reflect the current state of the property. You are requested to leave your key every time you leave the hotel. Dirty sheets and floor. Holes in the bathroom walls.
Stayed 3 nights in Sep 2023

10/10 Excellent

HYEJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Catherine Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location Friendly staff.
Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away! Not as advertised then they refuse to refund you! Reeked of cigarette smoke, bed literally had a dip in the middle of it, room was dirty, lights in hallway didn’t work and flickered , literally left after checking in because we feared for lives… was worse then the bates motel

8/10 Good

Meliah

Stayed 3 nights in Sep 2023

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice, old but nice. The kitchen needs improvement, microwave is a bit broken and the coffee machine too, but the staff was really nice and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Hermelinda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good service, good area, clean
Stayed 6 nights in Sep 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 1 night in Sep 2023

8/10 Good

Catherine Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient and clean hotel. Ideal setting for sightseeing, shopping and eating out.
Stayed 7 nights in Sep 2023

8/10 Good

Laura Ann

Traveled with partner
Great location in one of Paris most vibrant neighborhoods. Easy walk from the Montparnasse train station, with four Metro lines Just down the street. The staff were very welcoming.
Stayed 3 nights in Sep 2023

2/10 Terrible

Ziad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ingrid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn’t as was described. The hotel is really old and it’s not like the pictures look like.
Stayed 3 nights in Aug 2023

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Morag Glen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is described as a 3 star hotel. We viewed 4 rooms before having to accept one with peeling wallpaper, loose fittings and mould in the bathroom tiles and in the fridge. Some of the reception staff grudgingly offered alternative rooms, but the condition of the hotel is really poor and worn out. Our room looked into the back with AC units and shed roofs. Stained carpet outside the room and cracked glazing in the public spaces. Breakfast was fine. Room cleaning was good, with fresh towels daily and sheets changed during our stay. AC in room was functional. There are 2 Hotel Renoir in this street. We checked into the first one but didn’t recognise it from the website pictures. We got a courtyard “room” with only room for the bed and a huge AC unit beside it. When we complained, rhe receptionist grabbed our case and took off down the street to the other place. 3 horrid rooms later, we accepted number 22, as they said there was nothing better. You have to surrender your room key every time you go out. Expedia, you seriously need to monitor the hotels you offer.
Stayed 6 nights in Aug 2023

10/10 Excellent

Melody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and seem to bend over backward to help us with our stay. I enjoyed the morning French breakfasts. It was near the metro so was easy to navigate to get to our other destinations.
Stayed 7 nights in Jul 2023

4/10 Poor

Marcela

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2023

4/10 Poor

Chun Ping Jenny

Stayed 2 nights in Aug 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start off the Camino walk
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer

Traveled with family and small children
Liked: Staff & service, amenities
Great location. A/C was helpful.
Stayed 8 nights in Aug 2023

8/10 Good

Kathryn-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at this hotel for one night so it’s tough to comment on the location. It’s ok. Generally that’s how I’d describe the hotel, actually: just ok. There were dirty towels hanging in our bathroom when we arrived. Everything else seemed clean so I just brought them to the front desk. There was a fridge in the room, which is good. But the door to the bathroom wouldn’t close fully. Just ok.
Stayed 1 night in Jul 2023

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Smell of mould, leak in bathroom, small room
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

6/10 Okay

ghulam

Traveled with family
Disliked: Property conditions & facilities
This property is very old and lacks elevator to most rooms, you have to carry luggage up steep stairs… the rooms are old and very dated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super close to the citadel. Great breakfast!
Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Waited a half hour to check in. Desk clerk was “at lunch”. Hotel was not a 3 star property. One star would be generous. Property was dirty and in disrepair. Refrigerator in room didn’t work, offered to keep my sterile meds in common refrigerator in kitchen (no thanks). AC barely worked and room lamp was broken. Couldn’t get extra pillows after 2 pm (after that supplies are locked up). Totally dismal place. Left after one night to save my vacation. Property refused to give me a partial refund. Expedia didn’t do their due diligence on this one.
Stayed 3 nights in Jul 2023

10/10 Excellent

Estela

Stayed 1 night in Jul 2023

10/10 Excellent

Elisia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Renoir in Monteparnasse is the perfect location to stay while visiting Paris. Lots of fun energy in this district while away from mass tourism. Charming corner and close to great food, markets, and Metro. You can also jog the Luxembourg Gardens close by.
Stayed 12 nights in Jun 2023

8/10 Good

seamus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny - but the beds were very comfortable and clean.
Stayed 1 night in Jun 2023

6/10 Okay

Patrick Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it is very central walking distance to most of the attractions
Stayed 5 nights in Jun 2023

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were always friendly and helpful. The cleaning staff were also friendly and did a good job cleaning our room. The area is great with restaurants nearby and the main train station was nearby. Very convenient location. The double bed was larger than I thought, so I was happy with the comfort. On Saturday there was a fresh produce street market with fresh meats, fish, cheeses, etc…This hotel is a tiny charm, great price, and centrally located with locals.
Stayed 5 nights in May 2023

2/10 Terrible

Fernando

Disliked: Cleanliness
Terribly disappointed with the hotel and also with Expedia. The photographs shown in the app do not reflect the real condition of the hotel. Small and dirty room, small bathroom and no closet!. We could not unpack the luggage. So bad, that after paying for 5 nights we decided to loose 1300 Euros and move to another hotel. I left a letter claiming reimbursement for the four nights paid that we did not use. I believe Expedia is also responsible for inducing guests to reserve a room in that lousy hotel. Disgusting experience
Stayed 5 nights in Jun 2023

8/10 Good

Mircea, pleasantville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hello,this property it’s not a luxury hotel but a good hotel,clean,very good bed , elevator ,closed to everything. It’s a great area all around.I’ll come back again
Stayed 13 nights in May 2023

2/10 Terrible

Shun Wai

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not the level of expectation as such high price
Stayed 2 nights in Jun 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
I found that I could walk to many of the famous sites easily. There is an abundance of dining options around the location and near streets. The staff was friendly and helpful.
Stayed 9 nights in May 2023