The staff was helpful most of the time, but rude about half of the time. That could be related to a difference in culture, so it was not a major issue for me. The room was smaller than I expected, but that may also be related to culture since European countries are so much smaller. What was unfortunate was that the beds were extremely small (smaller even than twin beds) and still the room barely held our luggage. Also, the phones did not work in our room. Overall, it was an unpleasant stay, but not awful, just uncomfortable. According to the staff, the location was “not a safe area,” but it was very close to the Metro station and not far from Central Paris, which made it manageable to get around once we felt comfortable with the Metro. What was also unfortunate about the location was that when we were in central Paris and tried to get a taxi, they refused once we told them the location. I assume that was because it is more financially beneficial for taxi drivers to stay within central Paris, but very inconvenient for us in that moment. Again, the stay there was not bad, just very uncomfortable