Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
56% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Lee from Phoenix, AZ

Okay for the money. Staff very accommodating

Posted May 15, 2016 on Hotels
Two nights...not in room very much...
3 out of 5
by A verified traveler

Weekend i Paris

Posted Apr 13, 2016 on Hotels
Godt lille hotel til en weekend i Paris. Venlige og meget hjælpsomme medarbejdere i receptionen hele døgnet. Lidt slidt værelse men seng og badeværelse er i orden.
Comment from Hotel Management
Jun 25, 2016 by Thomas Mulet, Hotel Management
Good afternoon, Thank you for your feedback on the hotel. We hope to have the pleasure to see you again soon! Best regards,
4 out of 5
by Amanda from London

Perfect for an overnight stay in Paris

Posted Mar 9, 2016 on Hotels
Hotel was great for a short stopover, really convenient as it was very close to where our friends live. Kind staff at the reception when we checked out. Neighbourhood is full of lovely restaurants and bars of you go exploring.
Comment from Hotel Management
Jun 25, 2016 by Thomas Mulet, Hotel Management
Good afternoon, Thank you for your kind feedback on the Romance Malesherbes Hotel. We hope to see you again! Best regards,
4 out of 5
by A verified traveler

Bom custo benefício

Posted Oct 19, 2015 on Hotels
Hotel confortável, bom custo benefício e localização adequada (próximo a estação Malesherbes). Houve um inconveniente na cobrança das taxas no check-out. Cobraram o dobro do valor que havia sido informado no voucher de reserva e simplesmente justificaram que se tratatava de um erro do voucher. Nao achei a atitude correta.
Comment from Hotel Management
Jan 23, 2016 by Thomas Mulet, Hotel Management
Dear Madam, Thank you for completing our questionnaire. Your Impressions are important to us as we strive every day to improve our services. We are happy that you had a pleasant stay in Romance Malesherbes hotel. We unfortunately regret the problem you had at the check out and apologize for it. Regards
3 out of 5
by VITALII from Санкт-Петербург

чистый, небольшой, уютный отельчик

Posted Aug 23, 2015 on Hotels
Отель небольшой, расположен в 5 минутах хотьбы от метро, рядом магазинчики и кафе. В пешей доступности Триумфальная арка и Монмартр, и до Эйфелевой башни доходили пешком, всё рядом. В отеле чисто и аккуратно, в номере убирали каждый день, каждый день меняли полотенца. номер небольшой, с маленькой кухней, где есть холодильник и набор посуды. единственный минус ооочень маленькая душевая кабинка! Персонал вежливый. на завтрак шведский стол, с большим выбором еды, вкусно и разнообразно. остались довольны!
Comment from Hotel Management
Nov 28, 2015 by Thomas Mulet, Hotel Management
Dear, Thank you for completing our questionnaire. Your Impressions are important to us as we strive every day to improve our services. We are happy that you had a pleasant stay in Romance Malesherbes Hotel. Thank you for your help, we really appreciate it. We hope to have the pleasure to welcome you once again very soon! Best regards Thomas Mulet General Manager
4 out of 5
by A verified traveler

Great Paris stay

Posted Aug 11, 2015 on Hotels
We enjoyed our stay in Paris at this quaint hotel. It's a bit off the main areas but the staff was very helpful and the breakfast was excellent. We had a triple room which was very small but fine for our stay.
Comment from Hotel Management
Nov 28, 2015 by Thomas Mulet, Hotel Management
Dear, Thank you for completing our questionnaire. Your Impressions are important to us as we strive every day to improve our services. We are happy that you had a pleasant stay in Romance Malesherbes Hotel. Thank you for your help, we really appreciate it. We would just like to share the fact that our rooms are larger than the average Parisian boutique hotels . We hope to have the pleasure to welcome you once again very soon! Best regards Thomas Mulet General Manager
3 out of 5
by A verified traveler

観光地へは出かけやすい

Posted Jul 25, 2015
場所やスタッフの対応は良いが、エアコンが無い。7月のパリは暑く、日も長いため辛い。 朝食は遅い時間に行くと種類が減っている。全ての種類が補充される訳では無いようだ。 メトロの駅はそれなりに近く、主要な観光地へのアクセスは良い。 近くにスーパーがある。 キッチン付きに宿泊したが、調理用品が少なかった。冷蔵庫と電子レンジはある。
Comment from Hotel Management
Nov 18, 2015 by Thomas Mulet, Hotel Management
Dear, Thank you for taking the time to share your impressions from your stay at the Hotel Romance Malesherbes. I am personally sorry to hear your disappointment with your stay. I have noted all your comments and apologize for any inconvenience you have encountered. Once we have further analyzed feedback, we will get back to you quickly. We want to ensure that the comfort and satisfaction of our customers are our primary concern. Thank you for giving us your comments that contribute to the improvement of our services. I beg you to believe in my respectful greetings. See you very soon,
5 out of 5
by A verified traveler from morciano di romagna

Ottimo hotel

Posted Jul 22, 2015
Pros: professionalita' e colazione
Cons: ariacondizionata in camera
Location: vicino arco di trionfo
Mi ha colpito l'ottima professionalita' della reception, il direttore parla bene italiano La camera era pulita e aveva tutto il necessario Il bagno pulito aveva tutto l'occorrente. E 'stato buono avere la colazione inclusa. Il wifi gratuito e potente. 10 minuti a piedi dalla metropolitana e 20 dall'arco di trionfo. ci torneremo...
4 out of 5
by Risto from lahti

Vastinetta rahalle

Posted Jul 19, 2015 on Hotels
Hotelli sijaitsi hyvällä paikalla kulkuyhteyksien lähellä. Ainoa miinus oli se ettei hotellissa ole ilmastointia.
1 out of 5
by helene from marseille

très déçu

Posted Jun 26, 2015 on Hotels
très très déçu chambre au rez de chaussée(chambre C2) à coté de la reception très bruyante je me suis reveillée trois fois dans la nuit on attendait tous les passages des voyageurs, valises, livreurs de linge... pas de fenêtre , humide, propreté négligée, poubelle non vidée Je ne recommande pas cet établissement c'est dommage car le quartier est bien si non il faut demander une chambre à l'etage
Comment from Hotel Management
Jan 23, 2016 by Thomas Mulet, Hotel Management
Madame, Monsieur, Je vous remercie d’avoir pris le temps de nous faire part de vos impressions suite à votre séjour à l'Hôtel Romance Malesherbes. Je suis personnellement désolé d’apprendre votre déception suite à votre séjour. J’ai noté tous vos commentaires et nous excusons pour les désagréments que vous avez rencontrés. Dès que nous aurons analysé plus en détail vos remarques, nous reviendrons rapidement vers vous. Nous tenons à vous assurer que le confort et la satisfaction de nos clients sont notre première préoccupation. Nous vous remercions de nous avoir fait part de vos observations qui contribuent à l’amélioration de nos prestations. Je vous prie de croire, [CiviliteSup] [LastName], en mes respectueuses salutations. A très bientôt,