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Reviews of Hotel Sophie Germain

3 out of 5
Hotel Sophie Germain
12 Rue Sophie Germain, Paris, Paris

Reviews

8.2

Very Good

Rating 10 - Excellent. 167 out of 459 reviews" "
Rating 8 - Good. 186 out of 459 reviews" "
Rating 6 - Okay. 69 out of 459 reviews" "
Rating 4 - Poor. 22 out of 459 reviews" "
Rating 2 - Terrible. 15 out of 459 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

stephane

Liked: Staff & service
Disliked: Property conditions & facilities
Great area and the hotel was really close to a metro station, so travelling to other destinations all over Paris was easy. The neighbourhood retains a village feel about it, especially when you head off of the main road. Sadly France is now going down the same route as the UK with their shopping malls - all the same shops, but there were some delightful independent shops with impeccable service. Sone lovely bars and restaurants, and I would definitely recommend Brasserie Zeyer, built in 1913, which has a beautiful ceiling, good quality food and excellent service. The staff at the hotel were lovely, very friendly and helpful. The hotel's location is in a quiet street. The rooms are the worst thing! We paid for a superior room but it was definitely not that. It was on the top floor and although it was reasonably spacious for a Parisien hotel room, the bathroom facilities were atrocious. The bath only had a hand held shower attachment - no taps. There was no shower curtain either, resulting in water going everywhere.The hand basin was a stand-alone contraption and the tap was like a shower one, except that it did not move and only delivered cold water. We complained on our second day at the hotel and were told that we could change our room, which we did on the third day. The new room did at least have a proper shower and a functioning hand basin t
Stayed 4 nights in Dec 2023

10/10 Excellent

Gerald

Traveled with family
Liked: Amenities
Wonderfully convenient to the metro. Quiet with restaurants and shopping nearby.
Stayed 6 nights in Jul 2023

10/10 Excellent

Remy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff.
Stayed 7 nights in Jun 2023

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
We enjoyed our stay. The room was a little small, but met our needs and the front staff were very nice and helpful. It was at a great location and we had no complaints
Stayed 2 nights in Jun 2023

10/10 Excellent

Laura, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
So friendly!
Stayed 3 nights in May 2023
Response from Sophie on May 13, 2023
Merci Laura ! It was so good to see you again.Hope to welcome again soon,Kind regardsSophie

10/10 Excellent

Elie, wareham

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was not small.bathroom was great. All over ,was a good stay.
Stayed 2 nights in Sep 2022

4/10 Poor

samuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not great hotel at all. The hotel need to updates rooms . Horrible Tiny rooms, with dirty carpets. Very tiny bathroom , room comfort equal zero. Breakfast: I did not used as they are plenty of cafes nearby. Safe hotel and area Do not go there, for the same $ it cost to stay here, you can get better places.
Stayed 4 nights in Sep 2022
Response from Sophie on Sep 20, 2022
Dear Sir,We are very surprised bu your comment.We could change the room.The reception is open 24/24.You can not say that.We are very sorry for this but all our guest are very happy and come back.Best regardsSophie

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophie is the best!
I always try to stay in the 14th district when in Paris but this was my first trip to this hotel. Everything was perfect but the best was a beautiful woman herself named Sophie. She was a gem! Helpful, kind knowledgeable and always smiling Next time I am in Paris I'll stay here.
Stayed 3 nights in May 2022
Response from Sophie on Jun 28, 2022
Dear Katherine, Thank you so much for the nice review. We hope to see you again for your next trip in Paris. Kind regards Sophie

10/10 Excellent

Laura, Los Angeles

Liked: Cleanliness
Such a personable little hotel. Location is great and staff lovely and welcoming.
Stayed 1 night in May 2022

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hit or Miss
We were assigned two double rooms that were significantly different in quality. One was extremely tiny with red painted walls and the other was a pleasant, more spacious loft on the top floor. When I complained of the disparity, they thankfully gave us a bigger room. Note that some of the rooms only have bathtubs with handheld shower. So tell them you need full shower if this would be a problem. The water for showers started out hot and quickly went cold. We were told it was a surge of guest usage, but this happened every shower, day and night, for 7 days. The hotel needs to monitor smoking more. One floor (4) had a definite smoke smell and the neighbors were smoking. Wifi was spotty. That said, all rooms and bathrooms were clean and new. The beds were comfortable. Each room had a mini-fridge. Two receptionists made an error on my bill and I was surprised with a significant extra charge at checkout. The billing breakdown seemed to verify this, but how could two separate people make such a mistake?! Hotel is in a good location near a metro station. All in all, this hotel can be a hit or miss. You may get a pleasant, spacious room or a tiny dark one. You may get competent reception or not, you may get a fresh or smoky smell. You may have strong wifi or weak. You may have a tub or shower, hot water or cold. You may do worse in Paris…. but you may do better.
Stayed 7 nights in Dec 2021
Response from Sophie on Dec 10, 2021
Good afternoon, We are very surprised for this comment as we just receive 10/10 now ! Best regards Sophie Reception manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, excellent front desk service!
Stayed 2 nights in Feb 2020

10/10 Excellent

ASAF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little spot
We really enjoyed our stay at Sophie Germain. The front desk couldn't have been nicer. We didn't spend much time at the hotel except to sleep but the room was comfortable and the windows blocked out all outside noise. The hotel has been renovated and it very nice. The bathroom was especially pretty and the shower amazing! The neighborhood is not touristy and that was ok after dealing with crowds of tourists all day. Metro right across the street. Very handy.
Stayed 3 nights in Oct 2019

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location outside the tourist noise
Honey moon style trip around Europe and we found this hotels to be very convenient. Just 2 min from the Metro, walking distance to Rue Daguerre street with lots of cafes and local food stores. Hotel was excellent with English speaking staff, front desk service 24hrs, tiny rooms though. No big deal, we still had a great time.
Stayed 3 nights in Oct 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in the 14th district
A Great hotel near the catacombs. Very clean and hospitable staff. It’s a little far from the tourist areas but still had a pleasant stay.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay at Hotel Sophie Germain had been such a wonderful stay. The receptionist at the front, Josephine, was absolutely amazing! She was super helpful and really went above and beyond to make sure we had everything we needed. Our only issue was with the rooms and bathrooms being a bit small and the fact that it had smelt like cigarettes, including the towels. Other than that, we were pretty comfortable. The service we received was phenomenal. We also weren’t too far from the main city of Paris. It was about a fifteen minute Uber drive to the Eiffel Tower. By walking distance we were right by a whole bunch of cafes and a little mini mart.
Stayed 2 nights in Aug 2019

8/10 Good

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff!!!!
We had issues with our flight out of Paris when we stayed for only one night. We were stressed out and trying to figure out what to do. Patricia at the front desk made our stay great!!!!! She was friendly and helpful and just amazing!!!! Thank you!!!!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for metro.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The entire staff was so gracious and helpful. Clean hotel, comfortable beds, good bathroom and shower and breakfast was perfect for beginning your day. Even though it was late when we checked in - 930pm, the gentleman working the desk the first night made a call to a local restaurant asking them if they could serve us dinner. They accommodated us and great dinner. Sophie, one of the hotel reps always greeted us warmly every time we saw her and she was kind enough to call several local taxi services when we checked out as Uber wanted 100 euros for the trip to the airport. She found us a taxi- van for 4 people and a bunch of luggage- for 62 euros. Bus and metro train very close and cheap to travel around Paris. Also, many cafes to choose from within 10 minute walk.
Stayed 3 nights in Jul 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night with daughter
Travelled with my 21 year old daughter for one night. Taking early flight to Florence from Orly the next day. It was perfect for that. Great comfy bed and great shower. Great location. Check out the local street night life. We loved seeing how local Parisians spent a Friday night. Easy to get to sites and easy to get to orly. The room is small as expected but more so. Had to open up luggage on desk. Lol. So maybe not for long stay?
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 6 nights in May 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially chosen partly for convenient location near metro and connections for Roland-Garros. This was a return visit and I hope to return. Merci bien Sophie.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Petfect location. Metro 2 mins away. Lovely area. Staff, room and all facilities excellent. Highly recommend.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Each room has a small refrigerator and an electric kettle. Nice waterfall shower. Housekeeping staff was very good. Excellent front desk staff - very helpful and knowledgeable. Location is excellent. Just a short walk from the Denfert-Rochereau RER B station. You can take the RER B from Charles De Gaulle Airport to this station and it is just a short walk to the hotel. The Orly Airport bus also leaves from this station. Neighborhood is pretty quiet with shops, cafes and restaurants nearby. I would definitely stay again.
Stayed 6 nights in Apr 2019

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic hotel in good location
A basic Parisien small hotel. Everything was clean and the staff friendly. The room I was given was in the basement and small so did not want to spend more time in it than necessary. Wifi a bit spotty and slow.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Would recommend.😎
Stayed 1 night in Mar 2019

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean hotel in Montparnasse
We loved The Hotel Sophie Germain in Montparnasse! We had a very cute room on the 6th floor, with a tiny balcony on one side, and a view over the rooftops of Paris on the other side. Everything was squeaky clean. There was a nice soaking tub, comfy bed, refrigerator, desk, decent wifi, and plenty of room to hang your clothes. The staff at the front desk was very friendly. Only thing to be aware of is that the elevator is TINY. It just fits two people, but if you have big suitcases you might have to take multiple trips. We did not try the hotel breakfast because there are excellent bakeries and cafés all around the neighborhood. There's also a good supermarket (Monoprix) nearby. We picked this hotel because it is so close to the Orlybus stop at Denfert-Rochereau.
Stayed 3 nights in Feb 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Laura, Washington DC

Liked: Cleanliness, staff & service
Great location and welcoming staff, especially the lovely, friendly proprietress.
Stayed 1 night in Oct 2018

8/10 Good

Chancy, Paris

Liked: Staff & service, property conditions & facilities
Great location Friendly staff Room was a little on the bland side A little paint could do wonders And a couple of images hung on the walls perhaps to give it more warmth Over all a good choice indeed
Stayed 3 nights in Oct 2018

10/10 Excellent

Richard

Excellent hotel, great location, very comfortable rooms and good value for money
Stayed 1 night in Sep 2018

10/10 Excellent

DonJaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location close to everything: restaurants, shopping, transportation, entertainment, plus good buffet style breakfast to start the day right!
Stayed 7 nights in Aug 2018

10/10 Excellent

SOONOK

Hotel Sophie Germain
Breakfast was great. The room, although typically small, was clean and comfortable. The staff was very friendly and helpful.
Stayed 10 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, Big value.
Terrific value. Small room for two people (two beds) but very modern. Tiny elevator (Paris!). Steps to metro. 24-hour staff speaks English. Would stay again.
Stayed 8 nights in Aug 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is on a small quiet side street close to a metro station (Mouton-Duvernet on line 4). Nice little room and good desk service.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable accommodation, friendly and helpful staff. Would definitely stay there again.
Stayed 7 nights in Jun 2018
Response from Hotel Sophie Germain on Jul 24, 2018
Thank you kindly for your nice comment. We care to be helpful with all our clients. We hope to see you again soon ! Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Clean, quiet, with friendly front desk staff.
Stayed 4 nights in Jun 2018
Response from Victoire on Jul 10, 2018
Thank you very much for staying with us ! We appreciate your dear comment. Have a wondeful day !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the necessities without frills
Hotel Sophie Germain provided all the basics (I did not ask re an iron) in an excellent location that was quite, clean with pleasant staff. The room was small, it is Paris, but I wanted no more.
Stayed 13 nights in Jun 2018
Response from Hotel Sophie Germain on Jul 24, 2018
Thank you kindly for your nice comment. We are glad you had a pleasant stay. We hope to see you soon !

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

S., United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but not uncomfortable. If you know French hotels then you won’t be surprised because all hotel rooms are small. Great air conditioning and WIFi. The refrigerator was perfect. The staff was very nice. We had no hot water for about 12 hours but if you know France it takes a while to get fixed. Location excellent. I would definitely stay again.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Paris was wonderful
The room was a little small but so quaint and I loved the decor. The staff were all so friendly and helpful.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephane, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and big room with amazing bathroom, very clean and staff friendly
Stayed 1 night in Feb 2018

8/10 Good

MENGXING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is good to stay, very quite and nice, the metro station is just 3 mins walk, easy to cut into downtown, easy from airport of major train station just 5 mins walk. Room is compact but all the facility is good for holiday only sleep.
Stayed 1 night in Dec 2017

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean, quiet
Clean, comfortable, quiet. Great location.
Stayed 1 night in Dec 2017

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Reception staff were super friendly and very helpful!
Stayed 1 night in Sep 2017