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Reviews of Hotel Square

5 out of 5
Hotel Square
3 Rue De Boulainvilliers, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 334 reviews" "
Rating 8 - Good. 107 out of 334 reviews" "
Rating 6 - Okay. 28 out of 334 reviews" "
Rating 4 - Poor. 8 out of 334 reviews" "
Rating 2 - Terrible. 18 out of 334 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHARLES, richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Godefroy EUTROPE on Feb 20, 2024
Dear Charles, Thank very much for your rating ! We are grateful to you. With our warmest thanks,Kind regards

2/10 Terrible

Tom

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Awful. Room we received was not the room advertised. They denied this. It was very expensive and the quality was the same as a £100 per night hotel. The TV didn't work, the heating/aircon didn't work, I was given a downgraded room, but still paid full price. Staff unwilling to help. Zero character. Booked for our honeymoon and this ruined it.
Stayed 2 nights in Nov 2023
Response from The Front Desk on Jan 20, 2024
Dear Guest, We thank you for your remarks and for staying with us. At first we apologize for the inconveniences met during your stay. We did all we could to make your stay confortable. With regrets you have faced to issues which were beyond our control. We wanted to change your room but the hotel was fully booked.We understand your desappointment and hope you will be back, we will be very pleased to show you how the hotel can meet your expectations

2/10 Terrible

Mohammed

Stayed 4 nights in Oct 2023
Response from La réception on Jan 20, 2024
Cher Monsieur, Nous vous remercions d'avoir séjour parmi nous, Essayant de comprendre votre note, nous aurions aimé avoir votre avis en détail. Restant à votre disposition,Bien à cordialement

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort
Thumbs up
Spacious and clean room, staff was attentive when extras needed. Nespresso machine :) Easy walk to Eiffel tower & subway.
Stayed 3 nights in Sep 2023
Response from Reception on Jan 20, 2024
Dear Madam, Thank you very much for your kinds words, we are happy to see how much you have enjoyed our hotel. We do hope to see you again.Sincerely yours

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
This property was ok; not great. The staff was excellent. Very helpful and friendly and went out of their way to find out credit card that my husband left in the room 🙄 and help us get it back quickly. The property was my issue. The train station that appears the closest on the map is a regional train and not the metro that’s best for sightseeing. I never would’ve booked this place if I knew it was a 10 minute walk to the metro. My biggest issue is the lack of shower in the room. It’s a bathtub with a handheld shower nozzle, but no shower curtain! It’s impossible to use without getting water everywhere. And they do not give extra towels to help with the mess. So we ended having to sit down to control the water and then it was difficult to get up out of the bathtub without slipping. This is also when you see all the mold in the caulk around the edge of the bathtub. Even weirder, the toilet is in a separate room but doesn’t have a sink in there with it, so you have to walk all through your room touching door knobs and such without washing your hands.
Stayed 2 nights in Sep 2023
Response from Front Desk on Jan 25, 2024
Dear Andrea, Thank you very much for sharing your experience and I thank you very much for your rating. We are happy to understand that you have enjoyed your stay but it seems that you were surprised about some details and we feel sorry. We would have been more happy to assiste you during you stay, for exemple the rer C is about 3 mn by walk, the goes to Louvre museum , Orsay Museum, Eiffel Tower without any change, which fast and easy. Correct, in our room it's bath/shower as you can see in our picture, we are sorry if you were expecting some else... but we took good note about your remarks. For your next booking, do not hesitate to take contact with the front desk, we will be happy to get all your personal preferences.We remain at your entire disposal should you need information or assistance. Sincerely yours

4/10 Poor

Darryl

Traveled with partner
Disliked: Property conditions & facilities
Hotel Square is not a 5 star hotel, a decent 3 star maybe? It’s dated, the room was dirty, no shower (just a hand held shower head), & no air conditioning. Attempted to explain my concerns on check out but the receptionist was more concerned that we hadn’t emptied the mini bar. One stay is enough.
Stayed 1 night in Jun 2023
Response from Godefroy EUTROPE on Jan 29, 2024
Dear Guest, We thank you for staying with us for you visit in Paris. We apologize for the inconveniences that you met. We did all we could to fixe it but it was beyond our control. Furthermore we regret if you had been irrated by the front desk, it was not his attention. After all, we really do hope to see you again,Sincerely yours

8/10 Good

Joey J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, respectful, and nice. Place was convenient to the RER/Metro stations. 15 min walk to Eiffel Tower and 15 mins to their mall. Recommended to stay. Only knock was a lot of traffic in evening, workers / delivering all night. Outside of that this place was amazing.
Stayed 4 nights in Oct 2022
Response from Jetsi Salguero, The Front Desk on Feb 4, 2024
Dear Sir JOEY,Thank you for choosing our hotel and taking the time to write a review.We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.Yours faithfully

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Godefroy EUTROPE on Jan 29, 2024
Dear Richard, We thank you very much for your rating ! We will see you maybe a next time, we will be more than honoured. Best regards

10/10 Excellent

Latres, smyrna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and room was surprisingly spacious with comfortable bed. The hotel staff was very attentive and friendly and helped to get us dinner reservations and sightseeing directions.
Stayed 6 nights in Aug 2022
Response from Godefroy EUTROPE on Jan 29, 2024
Dear Latres, Thank you very much for all these compliments. We hope to see again soon !Warm regards

2/10 Terrible

Chid

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2022
Response from Front Desk on Jan 29, 2024
Dear Chid, It seems that you did not really enjoy your stay among us,If you wish to share your experience please feel free to contact us. We thank you for your kind attention, Regards

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Good location and friendly staff. Charging for early check in irks a bit
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location next to the Eiffel Tower as was our first time in Paris. Hotel staff were very friendly and accommodating. Hotel itself is very clean and nicely presented. Couple of snags in the room like a looks light fixture and door handle but otherwise very nice stay.
Stayed 3 nights in Mar 2022

10/10 Excellent

Jamie

Stayed 3 nights in Feb 2022

4/10 Poor

ofir

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2022

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Mozhgan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Munder

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and brilliant location!
We stayed here for my partners 40th birthday and also our 2nd wedding anniversary! The hotel was in a very good location and close to a mall (which is always handy). The hotel staff were very friendly and we overall had a lovely stay. Overall the location was perfect with a short walk to the Eiffel Tower and amazing views over the bridge which overlooks the river.
Stayed 4 nights in Oct 2021

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Murangwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We selected the Square as a new option for us because our well known hotels were closed. 5 stars...really? Small dark room, old furniture, someone has moved something all the night (room should be soundproof)...but you can go over, because hotel in Paris isn’t the most important part. But the way how bar staff have treated us when we asked for glass of wine on terrace at 22.55? No chance, have to close at 23. Unfortunately we had our room above the terrace so we saw how they serve newcomers around 23.30 and closed at midnight...evidently tourists aren’t priority. Generally one of the best visit in Paris regarding quite and positive atmosphere all around...only the Square never more.
Stayed 2 nights in Jul 2020
Response from Godefroy EUTROPE on Jul 11, 2020
Dear Guest, We thank you for choosing our hotel for your visit in Paris. I feel sorry if you have been desappointed I am badly surprised to undersdant that you have been victim of a denial of service. And be sure that I will personnaly speak to the restaurant manager. Concerning your room, I have the regret if it did not meet your expectations. Did you inform the reception ? we could have changed your room. our team could have helped you for sure. It s a matter of taste, a lot of clients love our rooms because they find them restful and quiet. Regarding the size, our first room category is around 25 square meters and it goes until 55 square meters Usually the parisian hotels have rooms starting at 15square meters... I hope the see you again and I invisite you to contact me directly. With our sincerest apologies Sincerely yours,

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities
Stayed 4 nights in Sep 2019

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived two hours before the check-up, but the lady helped us to check before, it was a very good gesture from them, they were very kind. I think he would come back again. Too bad I forgot all my cell phone accessories. my fault.
Stayed 2 nights in Feb 2020
Response from Miline - Guest relation manager on Feb 23, 2020
Dear Jorge, It is with a great pleasure that we thank you for your comment. It will be shared with all the staff. Looking forward to your next stay with us, I wish you a excellent day. Best regards.

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020
Response from Miline Guest relation manager on Jan 20, 2020
Dear Valued guest, It is with great pleasure that we thank you for your comment. It will be shared with all the staff. Looking forward to your next stay with us, I wish you a happy new year 2020. Best regards.

8/10 Good

Kyle, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice. Hotel was super clean and modern, nice decor and very comfortable. Good size room for Paris as well. Just a weird shower situation.
Stayed 4 nights in Jan 2020
Response from Miline Guest Relation Manager on Jan 20, 2020
Dear Mr Kyle, We thank you for your kind compliment , your review has been shared with all the staff. We hope that your stay in the hotel and in Paris has been lovely . We are looking to welcome you soon Best Regards Miline - Guest relation manager

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Miline- Guest relation manager on Jan 20, 2020
Dear Darren, We thank you to have taken the time of sharing your impressions . We hope to have the pleasure of welcoming you again. Best regards

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Miline - Guest relation manager on Jan 20, 2020
Dear Valued Guest, Could you tell me more about your impressions and why you didn't appreciate your stay ? I hope that we will have the pleasure and the opportunity to welcome you during your next stay in Paris to offer you everything you missed during your stay in January. If you give us another chance, I will be delighted to personally take care of your booking. Best regards.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Great Location 2) Great staff (Especially Melina) 3) Slow wifi 4) So so Food 5) Overall for it’s price and location I would come back.
Stayed 5 nights in Dec 2019
Response from Godefroy EUTROPE on Jan 7, 2020
Dear guest, We thank you very much for your kind review We are sorry if you have met some trouble with our wifi. For your next visit, do not hesiate to take contact with the front desk, we would be more than honored to welcoming you again Sincerely yours

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Godefroy EUTROPE on Jan 7, 2020
Dear Jody, Thank you very much for your 10/10 ! We do hope you have had a safe trip back home We do hope to see you again Best regards

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything and local restaurant where amazing also you can just walk to Eiffel
Stayed 6 nights in Dec 2019
Response from Miline- Guest relation manager on Jan 20, 2020
Dear Ray, We thank you to have taken the time of sharing your impressions . We hope to have the pleasure of welcoming you again. Best regards

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019
Response from Miline- Guest relation manager on Jan 20, 2020
Dear Valued guest, We thank you to have taken the time of sharing your impressions . We hope to have the pleasure of welcoming you again. Best regards

8/10 Good

Mary, Houston, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was gorgeous and the location was amazing. We loved the giant marble bathroom and tub. We did have a small hiccup with a water turn off notice that left us without water in the hotel 8am-5pm on Monday. Although an inconvenience not a trip ruiner by any means. The staff was so gracious and knew us by name by the end the week. The hotel restaurant was so crowded we weren’t able to eat there due to lack of reservations during the week. Would definitely stay there again!
Stayed 6 nights in Nov 2019
Response from Miline Guest relation Manager on Jan 20, 2020
Dear Mary, It is with great pleasure that we thank you for your comment. It will be shared with all the staff. We have taken note of your comment and are sorry for the technical problem encountered. Looking forward to your next stay with us, I wish you a happy new year 2020. Best regards.

2/10 Terrible

M T Y

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience. Room was way too dark. Bathroom was nice but
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable and the bathroom was absolutely gorg but One gentleman in particular wasnt the friendliest. All power to the room was lost twice and noises from above me were a little disturbing. Lovely room though
Stayed 4 nights in Nov 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent option: nice area
Very nice.
Stayed 3 nights in Nov 2019

8/10 Good

Penny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, but quirky
Such a nice hotel, but there are some quirks about it. Rooms are very clean, and very quiet, modern, beds are comfortable, great location near the Eiffel Tower and transit, and lots of nice restaurants and stores nearby. Here's what's odd. 1. I have a tub with handheld shower and there's a place to hold the shower handle so you can stand up, but no shower curtain, so you have to sit in the tub and shower or take a full bath. It's just plain awkward. 2. the toilet is in a separate room around the corner from the sink and tub, so you have to walk around the corner to wash your hands (would be gross if more than one person using the room). 3. no coffee maker or even an electric teakettle. Very inconvenient for the jet-lagged! 4. housekeeping didn't turn up, but was very quick when I asked the front desk to resolve (wouldn't have mattered but I had room service dishes to pick up). 5. staff started unlocking my room to enter without knocking (turned out they were going to the wrong room, and they were very apologetic). Thankfully, I was dressed!
Stayed 1 night in Sep 2019

6/10 Okay

J

Traveled with family
Not a 5 star hotel
The toilette had a water leak on the floor constant during our 8 day stay. We reported it since the second day we arrived, it was never fixed. We requested to have another room, it was only offered one day before leaving.
Stayed 8 nights in Aug 2019
Response from Godefroy EUTROPE on Sep 17, 2019
Dear J, We thank you for your comment and hope that you have had a safe trip back home I feel very sorry for the inconvenience that you met. Effectively we did our best to solve the issue As the hotel was fully booked they were unfortuanelty not able to change your room They wanted to make you move in one of our suite room but you said that it was too late I trully understand your point of view and we apologize for the discomfort We remain dear J at your entire disposal should you need information and hope to see you again among us Sincerely yours

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019
Response from Godefroy EUTROPE on Sep 17, 2019
Dear Guest, We thank you for you 4 out of 5. Looking forward to welcoming you Sincerely yours

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a great area and the employees were extremely helpful. There are many wonderful restaurants and shops nearby. It is also easy to walk or take a taxi to other popular locations. I would definitely choose to stay there again.
Stayed 4 nights in Aug 2019
Response from Godefroy EUTROPE on Aug 30, 2019
Dear Guest, Thank you very much your comment, We really hope to see you again among us for your next visit in Paris. Do not hesitate to take contact with the front desk Sincerely yours

10/10 Excellent

MOEN, Toronto

Liked: Cleanliness, staff & service
Great central location. Close to eiffel tower and has lots of cafes and mini supermarkets close.
Stayed 3 nights in Jul 2019
Response from Godefroy EUTROPE on Aug 30, 2019
Dear Madam, Dear Sir, As you have discovered the hotel is well located and we are pleased to read that it has made your stay comfortable. Do not hesitate to come back to us for any need. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is the second time I stay in this property. I must say that the staff is disastrous, they barely speak French/English. The ACs in the room barely work so do not book this hotel in the summer!
Stayed 2 nights in Jun 2019
Response from Godefroy EUTROPE on Jul 2, 2019
Dear Guest, Thank you very much for your review. However, I am dissapointed about the feeling that you have regarding our staff. We do have only good comments. They are all friendly and helpful. Is there something happen ? If you wish you can take contact with me. I ll be very happy to speak about it with you. Regarding the Ac, we are sorry if it was not powerful as you wanted after checking we noticed that your Ac was not working due to high consumption. I remain at your entire disposal should for any need. Best regards

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Brilliant hotel, really friendly staff, very comfortable
Stayed 4 nights in Jun 2019
Response from Godefroy EUTROPE on Jun 22, 2019
Cher Chris, Je vous remercie de votre commentaire qui nous fait tant plaisir. Je ne manquerai pas de le partager avec toutes nos équipes. Bien cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but noisy street
Too noisy. The hotel is located off of a busy intersection where cars, ambulances and motorbikes cross through all night.
Stayed 1 night in Jun 2019

4/10 Poor

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh
The room was extra dusty and musty smelling and ended up making me sick. Everyday I would be fine and then would wake up from the night and have dust allergies...
Stayed 3 nights in May 2019

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best in paris
tres beau sejour merci
Stayed 3 nights in May 2019
Response from Godefroy EUTROPE on Jun 22, 2019
Cher Pierre, Nous vous remercions de votre 10/10 ! Nous sommes très heureux de vous avoir laissé un excellent souvenir de l'hôtel Square. Nous espérons avoir le plaisir de voir à nouveau parmi nous. Bien cordialement,