Be careful when booking a shuttle
Posted Sep 2, 2016 on Hotels
Airconditioning is not working. Be care booking shuttle with them, I ask the guy is the front desk to book a shuttle for us to the train station in the morning. He said its 40 euros for the 4 of us.but I have to give him make a 15 euros deposit to confirm the booking. so I gave him the money,he called somebody on the phone speaking in language i couldn't understand after a few minutes puts down the phone and told me that my shuttle is confirm at 5am and we have to be infront 10min before five. he gave me a note saying that's the name and phone no.of the drive that would pick us in the morning. so 15min before five we were in front desk and another guy was there.15mins pass but still no shuttle so the guy in the front desk started calling the shuttle company, I gave him the note that was given to me the night before. He was talking to somebody on the phone then put it down. apparently no shuttle was schedule for us.He said he will just call a taxi so we won't miss our train.I told him we gave the other guy 15 euros he said there's nothing he could do about it cause its the guys commission for booking the shuttle. So this is my bad experience in this hotel.