Outdoor dining
Check availability

Reviews of Hotel Unic Renoir Saint Germain

Hotel Unic Renoir Saint Germain
56 Bis Rue Du Montparnasse, Paris, Paris

Reviews

6.2
Rating 10 - Excellent. 111 out of 991 reviews" "
Rating 8 - Good. 283 out of 991 reviews" "
Rating 6 - Okay. 291 out of 991 reviews" "
Rating 4 - Poor. 182 out of 991 reviews" "
Rating 2 - Terrible. 124 out of 991 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

jennifer

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fab Stay
Cute Parisian boutique hotel. The staff was amazing and breakfast was perfect. The rooms were very clean. The hotel was well located to wonderful quaint cafes and sites. Staff went beyond all expectations with safety and client care.
Stayed 9 nights in May 2023

6/10 Okay

susan

Stayed 5 nights in Aug 2023

10/10 Excellent

Lamine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was excellent
Stayed 6 nights in Jun 2023

10/10 Excellent

Lamine

Traveled with family
Liked: Cleanliness, staff & service
I loved the staff ,they were very helpful and nice. They know how to make the customer satisfied Especially Mrs roubai the manager he goes above and beyond to make you comfortable beside his humour. Also the breakfast team were outstanding
Stayed 6 nights in Jun 2023

4/10 Poor

George JT

Stayed 4 nights in Jul 2023

4/10 Poor

LUIS

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Shower wall and tub and bathroom need some deep cleaning and the property in general is falling apart, room smells like sewer. Not worth your money, do not stay here. The only good thing about this hotel was the guy at reception was nice and helpfull, beds are not comfortable, very small pillows, theres no wi fi, lights don’t work. One of the worst stays ever!
Stayed 3 nights in Jun 2023

8/10 Good

Wes, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but clean. Daily room service with fresh towels. Elevator is small - only 3 people at a time. Breakfast is very basic but filling. Very close to Metro station. Watch out for pick pockets especially on transit. Had group of young teenagers swarm me as I entered the train. Managed to get my wallet but I noticed it immediately and confronted them. Managed to get my wallet back but didn’t notice money gone until after they left train. Fortunately they did get much $. They are very fast and professional. Bottom line if you feel a group of people crowding you watch out.
Stayed 4 nights in May 2023

8/10 Good

Harmeet

6/10 Okay

Melina

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Hovhannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2022

6/10 Okay

Valery

Stayed 4 nights in Jun 2022

10/10 Excellent

Alison

Stayed 5 nights in Jun 2022

10/10 Excellent

Alison

Stayed 1 night in Jul 2022

10/10 Excellent

Claudia

Stayed 4 nights in May 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
No frills gem
Small room and quite basic, but clean and comfortable, and the staff were all very friendly and helpful. Our room had its own door off an internal uncovered courtyard, which was rather charming and meant there was no traffic noise. Metro station 100m from front of hotel (1 easy change to CDG airport) and lots of places to eat within similar distance.
Stayed 2 nights in May 2022

2/10 Terrible

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Condition of the room was very poor- very dated decor, only 2 lights worked, wallpaper was peeling off, curtain and bedding was stained, Bedside table wasn’t cleaned properly
Stayed 1 night in Dec 2020
Response from the manager on Dec 28, 2020
Dear Sarah, we apologize for the general condition of the room you were occupying. We have forwarded your comment to our management in order to do everything necessary. We hope to have the chance to see you again in order to offer you a room worthy of the standing of our establishment as well as a significant reduction in price to apologize for this unfortunate first experience. My sincere apologies. We wish you a safe return.Best regards

10/10 Excellent

Wayne, Plemet Bretagne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, welcoming check in staff. Hotel pefectly located in area with wide range of restaurants, takeaways and Metro underground rail service so close. Ciel de Paris Restaurant just around the corner with spectacular view of the Eiffel Tower.
Stayed 1 night in Oct 2020
Response from the manager on Nov 19, 2020
Dear Wayne, We were delighted to receive you in our establishment; It was a pleasure for our teams to serve you. We are very happy to see that your stay in our company satisfies you. Thank you again for your appreciation. We wish you an excellent return dear Sir, best regards the manager and his team

6/10 Okay

Vorapong

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Agnes

Traveled with family
Liked: Cleanliness, staff & service
Noisy hotel but great location
Good location but very old and noisy.or eople travelling through Gare Montparnasse.
Stayed 1 night in Jan 2020
Response from the manager on Jan 17, 2020
Dear Agnes,we were delighted to welcome you to our establishment; it was a pleasure to serve you. We apologize for your neighbors in the room. Don't hesitate to let us know next; we will change your room Greetings as soon as possible.

8/10 Good

Mwende, Chicago

Traveled with family
Liked: Cleanliness, staff & service
The style of the room we had reserved was not available (3 twin beds) but they gave us what they called a suite instead with a double bed and double sofa bed. It worked out ok for us because we were all sisters, but it may have not been ok if we were just friends. The courtyard was very nice and quaint!
Stayed 4 nights in Dec 2019
Response from the manager on Jan 17, 2020
Dear Mwende, we apologize for the wrong allocation of room on your arrival. We are delighted that your teams have been able to offer you a product adapted to your requests. We wish you a good return. Best regards, the director and his team

6/10 Okay

Verified traveler

Traveled with family
Great location but rooms rather tired
Good location for gare montparnasse and the TGV to Toulouse. Good value for money for a family sized room but it was a bit tired and felt like it needed a good clean!
Stayed 2 nights in Oct 2019
Response from the manager on Nov 15, 2019
Dear customer, we allowed ourselves to send your comment to our maintenance staff to improve what was wrong. We wish you a good return.Best regards the manager

10/10 Excellent

gerard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from le directeur on Oct 27, 2019
Cher Gerard,nous avons ete ravis de vous recevoir dans notre etablissement;ce fut un plaisir pour nos equipes de vous servir.Nous sommes tres heureux que vous ayez apprecié votre sejour en notre compagnie.Nous vous souhaitons un bon retour.Salutations distinguées le directeur et son equipe

6/10 Okay

John

Stayed 11 nights in Sep 2019

4/10 Poor

Emilie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
We were 3 no space to put our suitcases. The sheets were not changed even if there is a stain. Room for three too small to move around. Service cleaning too bad. We have asked to change but unsuccessfully.
Stayed 4 nights in Aug 2019
Response from the manager on Oct 25, 2019
Dear Emilie,we regret that you have not enjoyed your stay in our company unlike the majority of our kind and friendly customers.We will upgrade you next time to make us forgive.Good return.Salutations the director

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent position, walking distance to major attractions, good size room and ensuite, friendly staff. The garden is an wonderful bonus, ideal for sharing a bottle of wine after a days sightseeing. And overall the propert feels very safe
Stayed 2 nights in Jun 2019

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Overall, great service. The sink in bathroom was clogged up but useable.
Stayed 2 nights in Jun 2019
Response from the manager on Jun 25, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We are very happy to see you have had a good stay with us.We thank you for taking the time to leave a positive appreciation following your stay.We wish you an excellent return.Salutations distinguished the head of reception

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have like a 1 floor room. After a long day of walking I didnt want to go up the stairs for the restroom and bed. But other than that it was wonderful!
Stayed 6 nights in Jun 2019
Response from the manager on Jun 13, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our team to serve you.We are delighted to see you had a good stay with us.We wish you a great return.Salutations distinguished the director and his team

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Love Montparnasse and nice hotel with friendly and helpful staff. Room really was too small however, despite having the little terrace. Moving between the end of the comfortable bed and wall to get from one side of room to other was extremely narrow and hard not to bump your head on the TV above. And the shower was tiny. Nevertheless, we enjoyed our stay and would definitely use this hotel again on the promise of a larger room.
Stayed 4 nights in May 2019
Response from the manager on Jun 13, 2019
Dear Hilary, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We will be happy to give you a larger room for your next stay.You can count on us dear ma'am.We wish you an excellent return.Salutations distinguished the director and his team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, easy connections to all attractions, nice cozy room. Lots of restaurants and pubs in immediate vicinity.
Stayed 2 nights in May 2019
Response from the manager on May 10, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure to serve you.We are very happy to see that your stay in our company was profitable.We wish you an excellent return.Salutations distinguished the director and his team

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Worst hotel I’ve been to. The hotel is currently under construction. The receptionist sleeps on the lobby’s couch at night. Disgusting atmosphere.
Stayed 5 nights in Apr 2019
Response from the manager on Apr 10, 2019
Sir Miguel,we regret that you have not enjoyed your stay in our company unlike the majority of our kind and friendly customers and we apologize.Kind the director

6/10 Okay

Verified traveler

Stayed 4 nights in Mar 2019
Response from the manager on Apr 10, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We are very happy to note that your stay in our company has gone well.We wish you a great return.Salutations distinguished the director and his team

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
quick check-in and check-out, friendly staff, good car parking arrangement as well
Stayed 4 nights in Mar 2019
Response from the manager on Apr 10, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We are very happy to note that your stay in our company has gone well.We wish you a great return.Salutations distinguished the director and his team

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from the manager on Apr 10, 2019
Dear customer, we were delighted to welcome you to our establishment, it was a pleasure for our teams to serve you.We are very happy to note that your stay in our company has gone well.We wish you a great return.Salutations distinguished the director and his team

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from the manager on Oct 23, 2018
Dear customer, we regret that your stay is not satisfied to you, we ask you to excuse us.We hope to have the chance to see you again in order to make you change your opinion on our establishment.Sincerely the director.

8/10 Good

Robert

Cosy room in a great location.
Great location. Staff were very helpful and responsive. Very clean. It became our home away from home, albeit if the room was small - it is in Paris, after all. A small balcony was a delight.
Stayed 4 nights in Sep 2018
Response from the manager on Sep 18, 2018
Dear Robert, we thank you for taking the time to give your opinion on our hotel, we are delighted to hear that you enjoyed your establishment and are honored that you make your home in Paris.Excellent return to you dear sir and see you soon. Distinguished delegates the director and his team.

8/10 Good

liz, hobart tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location in Paris. Close to restaurants, supermarkets and transport. Friendly staff, lovely garden area to sit if an evening. We love Robai and his staff
Stayed 6 nights in Jun 2018
Response from the manager on Jun 26, 2018
Dear Liz, we thank you for the special attention you pay to our establishments. We have been honored by your presence and are very happy to have you as a faithful customer. Thank you very much for your appreciation, dear Madam. Distinguished delegates, the director and his team.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty bed linen that took much effort to have changed-bugs in the bathroom
Stayed 3 nights in May 2018
Response from the manager on Jun 5, 2018
Madam, sir, we are sorry for the clean linen or find a small stain that the launderer did not know how to make leave. The sheets were of course clean and I want to announce it. We hope to have the chance to see you again for to make you forget this unfortunate incident. Regards the director and his team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from the manager on Jun 1, 2018
Dear customer, we are very happy to hear that your stay in our establishment has gone well. Thank you very much for your very good appreciation. Distinguished delegates the director and his team.

4/10 Poor

thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from the manager on May 22, 2018
Mr Thomas, we are sorry to hear that your stay with us did not bring you satisfaction and we would like to apologize dear customer.We will do what is necessary to satisfy you fully during a next stay. Best regards the director and his team.

8/10 Good

William, Paris (visiting).

Liked: Cleanliness, property conditions & facilities, room comfort
Start of Europe holiday trip:
Hotel was in walking distance of my train station, La Gare de Montparnasse; with comfortable functioning rooms; etc. My only complaint: although the manager was polite and well intentioned, he sometimes misunderstood simple requests such as setting up a wake up call, and it was hard to understand his French. Despite that problem, it was a generally good stay:
Stayed 1 night in Dec 2017
Response from Mr Robai on Dec 26, 2017
Dear customer, we were honored to welcome you to the hotel Unic Renoir, it was a pleasure for us to welcome you.We thank you for your good appreciation and wish you a safe return, cordially the management and his team.

8/10 Good

Carlos, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of everything
Great hotel in the middle of everything. Stayed here after another hotel got canceled for no reason. Expedia found this for us. No complaints. Room was clean and centrally located. Would stay here again.
Stayed 2 nights in Sep 2017
Response from david on Nov 3, 2017
Dear Carlos, we wanted to thank you for staying in our establishment, thank you again for your appreciation, cordially the reception.

6/10 Okay

elena, miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
hotel was just OK but bathroom not working
The room was very little and since we arrived the toilet was not working, we report it immediately and leave for the whole day, when we came back at night we were surprised it was still not working, that was a Friday and we were notified it was not going to be fixed until Monday!!! we asked to have another room and they told us they were booked, the receptionist did what he could to "fix" it but not really working, fortunately we were leaving next day.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

2/10 Terrible

Danielle, USA

Disliked: Staff & service, room comfort
The room we booked was confirmed through expedia, however upon arrival it was "over-booked" which i think was not true. Before we checked in there was a woman without a reservation asking if the hotel was booked. The hotel worker asked her to wait a moment while he helped us. His name was David and he was really rude at check-in. After looking up my reservation he told us he was moving us to the hotel down the street but when we got there it was clearly not the same quality as the hotel we originally booked. We waited hours before we finally got into our room. Later on when we went back to the hotel the lady without a reservation was checked in. He clearly moved us to a different hotel so that he could check her in, thinking we would not care. David said he would move us back to the original hotel for the second night. so the next day we checked out and tried to check into our new hotel around 12:30 and it was not ready. The day before we were told we could move rooms around noon. We waited around the lobby for an least another hour with our luggage and just decided to come back later. When we did come back to our new room the a/c was not working. I asked another hotel worker for another a/c unit and he was rude too. He said there were not a/c units and they were fully booked so we could not move into a different room. He told me that I could talk to them in the morning after i checked out. He said that was mornings shifts problem. This hotel clearly over books on purpose.
Stayed 2 nights in Jul 2017

4/10 Poor

eas, International

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montpanarse memory
Paris tempers many ills. Great local food and quiet location overcomes poor accommodation maintenance and poor quality of attention to cleaning standards. None of the ambivalent Staff understood the AC, or the restroom accessories. Incorrect room assignment upon check in. Strangers barging into the room at 2 AM, by Staff mistake assignment of the room to two different families. No apologies. Correct room as booked, assigned after first night mistakes.
Stayed 4 nights in Jul 2017

6/10 Okay

Marce, LA, CA

Liked: Staff & service
Disliked: Property conditions & facilities
must be better option for the money
3 full weeks traveling Europe, stay at 7 hotels ,, this one was the worse and very expensive
Stayed 3 nights in Jun 2017

4/10 Poor

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
I don't recommend it to anyone, because they just don't care about people, they charge you 12 euros per person for breakfast, when it suppose to be free, hotel is old, smells bad, the power outlets were hanging off the walls, have to leave the key every time you leave the hotel, Wi-Fi to slow just don't recommend it
Stayed 2 nights in Jun 2017