Posted Oct 27, 2016
Excellent atention by the staff, they speak at least 3 language (French, English & Spanish), the location is incredible, and is so nice to be there. The unique problem that you have in the hotel is that the restaurant is open some hours during the day and the room services is really limited it, they have a minimium options in the room services.
Comment from Hotel Management
Oct 28, 2016 by Benjamin Cornillet, Hotel Management
Dear Juan. Thank you for staying with us and sharing your experience. Your constructive feedback regarding your stay is much appreciated. I would like to apologize for the inconvinience found during your stay around the room service. This is not according to our usual high standard of service we offer to our guests. Rest insured that managers of this department will take care of all necessary corrective measures in order to make sure that this kind of situation will not happen again. On behalf of all Westminster Ambassadors, we thank you one more time for your review. We stay at your entire disposal and we hope to welcome you again in the nearest future. With best regards.