Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Beirut

Nice hotel in Vendome area

Posted Jul 26, 2016
Pros: The renovated rooms and location.
Cons: Nothing
Location: Near Opera, Galerie LaFayette, Madeleine, Louvre, and many other attractions in Paris.
The hotel was excellent. Staff very accommodating. I arrived at 6am and they gave me my room immediately. Staff is friendly and helpful ad speak many languages (French, English, Spanish). The location of the hotel right in Rue de la Paix is excellent and near many local attractions.
Comment from Hotel Management
Jul 27, 2016 by Benjamin Cornillet, Hotel Management
Dear Samir, Thank you very much for your amazing comment regarding your stay at the Westminster Paris on Expedia. We will of course share your comments with the entire team. We are proud to learn that you fully enjoyed your stay with us. Thank you once again for sharing your feedback and should your travels bring you back to our wonderful Hotel in the near future. With best regards,
5 out of 5
by A verified traveler

Excellent location, intimate atmosphere

Posted Jul 25, 2016
Close to famous Paris tourist sites, relatively small facility makes for intimate experience, excellent mixture of antique and historic decorations an furniture with efficient and modern convenience facilties.
Comment from Hotel Management
Jul 27, 2016 by Benjamin Cornillet, Hotel Management
Dear Guest, Thank you so much for the great review about your experience at the Hotel Westminster. We hope having the opportunity of welcoming you back in a near future. Best regards,
4 out of 5
by A verified traveler from Aberdeen

Lovely hotel close to the Opera and the Louvre..

Posted Jul 24, 2016
A lovely hotel. The public areas are well decorated although the room we were in was a little tired.. One evening the room seemed to fill with cigarette smoke till I switched the air conditioning off. The inlet to the AC was in the corridor where some thoughtless person was chain smoking... Not a good night.. Other than that one criticism, the hotel was lovely and has a great position for all the cultural aspect to of Paris..
Comment from Hotel Management
Jul 27, 2016 by Benjamin Cornillet, Hotel Management
Dear John, I would like to thank you for staying with us and sharing your experience. We apologize for the problems encountered with the smoke issue. This is not according to our usual high standard of service we offer to our guests. Rest insured that I have transmitted all your comments to the concerned departments. Managers of these departments will take care of all necessary and possibly corrective measures in order to make sure that this kind of situation will not happen again in the future. On behalf of all Westminster Ambassadors, I would like to apologize for this discomfort. I hope that you will accept to give us another chance to improve your perception of our hotel. Best regards,
5 out of 5
by A verified traveler

Hotel Westminster is your residence in Paris!

Posted Jul 23, 2016
Fantastic location, spacious room and excellent breakfast. Staff were very helpful and friendly. Walking distance to the Louvre and the river. Recommended.
Comment from Hotel Management
Jul 27, 2016 by Benjamin Cornillet, Hotel Management
Dear Guest. Many thanks for taking the time to leave your review of your visit to the Westminster Opera. It is a big pleasure to know you enjoyed the location, staff, decoration and comfort of the hotel. We look forward to welcoming you back in your next visit to Paris. With Best Regards.
5 out of 5
by A verified traveler

Posted Jul 19, 2016
After 10 years of not visiting the Westminster i can say its better than ever , perfection location for shopping , dining, sight seeing. Excellent staff and service. Charming and relaxing room, romanticbar.Perfect for business or pleasure.
Comment from Hotel Management
Jul 27, 2016 by Benjamin Cornillet, Hotel Management
Dear Duncan, We are very touched by your extremely kind and special comment. Thank you for taking the time to share your stay experience. We wish you all the best and we are looking forward to welcome you again in our beautiful hotel in the nearest future. Best Regards,
4 out of 5
by A verified traveler from New York

Great hotel. Great staff.

Posted Jul 8, 2016
The location is great. The hotel has old world charm, but the staff is truly what makes this hotel special. Nicolas the concierge knew who I was even before I got to the front desk and greeted me and my family with open arms.
Comment from Hotel Management
Jul 11, 2016 by Benjamin Cornillet, Hotel Management
Dear Tony, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On behalf of the entire team, let me thank you once again for your kind comments. We wish you all the best and we are looking forward to welcome you again in our hotel in the nearest future. With kind regards.
2 out of 5
by A verified traveler from Los Angeles

non-smoking room upgraded to smoking room

Posted May 31, 2016
Pros: free wifi ?
Cons: Inform their customers properly about non-smoking/smoking room ? Keep their promise in arrangement of taxi to the airport and morning wake up cal.
Location: This hotel is about 5 minute walking to Louvre. It is convenient to everything.
The original room that I purchased on Expedia was too small. I should have checked for the square feet of the room before booking it. When we got there, my wife decided to pay an additional $100 Euro per day to upgrade to a spacious room, this was a vacation after all. The big room was really really nice except that the room is not smoking free. They didn't tell us that we were upgraded to a smoking room. If anyone is smoking in one of the rooms on the same floor, the second-hand smoke would be carried by the air conditioning system to all rooms in that floor. I had to pay to experience the 2nd-hand smoke. There were other things too. My overall advise are: 1. Make sure you know the size of the room before booking. 2. Tell them you don't want to be in the smoking floor unless you smoke and don't mind the 2nd-hand smoke. 3. They didn't make the morning wake-up call as they said they would for our morning flight, nor did they arrange the taxi we asked at the appointed time. Everything was delayed exactly 40 minutes. My friend experienced the delay on other trip (not the same hotel) to Paris too. So make sure you take that into account when arranging the taxi. 4. We didn't have breakfast or any meal at the hotel during the entire stay, so there is no comments on that. 5. They don't provide the free shampoo and conditioner. What they did was they send some Asian ladies to knock on doors on a daily basis to ask if you need it. And of course, what they really wanted are some tips.
Comment from Hotel Management
Jun 8, 2016 by Benjamin Cornillet, Hotel Management
Dear Eric, I would like to apologize for the problems encountered, with the reception and the smoke issue. This is not according to our usual high standard of service we offer to our guests. Rest insured that I have transmitted all your comments to the concerned departments. Managers of these departments will take care of all necessary corrective measures in order to make sure that this kind of situation will not happen again in the future. On behalf of all Westminster Ambassadors, I would like to apologize for these discomforts. I hope that you will accept to give us another chance to change your perception of our hotel. Best regards,
3 out of 5
by A verified traveler from tokyo

オペラ駅徒歩3分!立地よし、建物古し、朝食飽きる

Posted May 8, 2016
Pros: 立地。
Cons: 全面的に改装すれば宿泊代を上げても価値はあるのでは。立地は何事にも代えがたいのだから。
Location: オペラ座。日本食のレストラン、ラファイエットも徒歩5分。
立地重視で選んだホテルなので古さは覚悟していました。デラックスツインで予約し、12時頃着きましたが快くアーリチェックインに応じて頂けるようでしたが、すぐに出たかったので荷物だけ預けて買い物に行く旨を伝えるとラファイエットで使用できる10%オフカードを渡してくれました。使用にはもちろんさまざまな制限があるので、該当するものが買えず使用はしませんでしたが。 部屋は1階で古いが重厚感が有る感じ、バスルームはドライヤーがありますが固定式の蛇腹のようなホースみたいな形のものでこれまた古かったです。広さはぎりぎりスーツケースを2つ広げられるくらいでセーフティーボックスや冷蔵庫はきちんと揃っています。朝食を付けていたのですが、3日とも全部同じ内容。。飽きます。パン・スクランブルエッグ・ヨーグルト・サーモン・ハム・ソーセージ・チーズ・炒めたマッシュルームとトマト・ハッシュドポテト。フルーツも少し。なにより生野菜がない!!きゅうりしかない。まぁヨーロッパってこんなものなのでしょうね。ヨーグルトは美味しかったです。ヨーグルト感が少ない(酸味がほとんどない)ので好き嫌いはあるかもしれませんが。 オプショナルツアーで朝早い日(朝食は7~10)は朝食を詰めてくれました。パン・ヨーグルト・ドリンクでした。 お湯の出や温度は問題ないですが、エアコンの表記記号が太陽マークと雪の結晶マークでどちらが暖房冷房か分からなかったのですが、太陽マークが暖房でした。 立地以外おすすめすることが少ないホテルです。
Comment from Hotel Management
May 12, 2016 by Belen Folgueira, Hotel Management
Dear Guest, I thank you very much for choosing to stay at the hotel Westminster and for taking time to provide us your feedback regarding your stay. I have considered with the most attention your comments. We apologize if the stay was not 100% satisfactory, and we hope they will not deter you for returnng to the Hotel. Best regards,
5 out of 5
by A verified traveler

Great honeymoon experience

Posted Apr 27, 2016 on Hotels
We came here for our honeymoon, looking for a nice place to stay that was also central to sightseeing. Hotel Westminster was perfect for both. The staff also was very welcoming, and we truly felt like guests. Upon check-in, they asked if we were there for an occasion: we received a room upgrade and a bottle of champagne when they found out we were celebrating our honeymoon! The entire staff, from bartender to bellman to manager made us feel as though they really cared we were staying with them. Our room and bed were very comfortable and clean. It was a great stay.
Comment from Hotel Management
Apr 30, 2016 by Belen Folgueira, Hotel Management
Dear Guest, Thank you so much for your wonderful comment regarding your stay at the Westminster Paris,We will of course share your comments with the entire team. We was delighted to hear that you fully enjoyed your stay with us. Thank you once again for sharing your feedback and should your travels bring you back to the ¨City of Lights¨ in the near future. With best regards,
5 out of 5
by A verified traveler

美術館とショッピング

Posted Apr 19, 2016 on Hotels
徒歩5分圏内に駅が路線の違う地下鉄駅が3つもありとても便利。ルーブル美術館、オルセー美術館も徒歩圏内。朝はセーヌ川まで散歩もできる。百貨店ギャラリーズラファイエットも近くショッピングも便利。部屋は静かで中庭の景色も良い。朝食も美味しい。
Comment from Hotel Management
Apr 24, 2016 by Belen Folgueira, Hotel Management
Dear Guest, Thank you so much for your wonderful comment regarding your stay at the Westminster Paris, We was delighted to hear that you fully enjoyed your stay with us. We will of course share your comments with the entire team. Thank you once again for sharing your feedback and should your travels bring you back to the ¨City of Lights¨ in the near future.