Ratings based on 720 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Staff are very friendly. The room very clean and a nice breakfast
Comment from Hotel Management
Mar 24, 2017 by Baptiste/Assistant Hotel Manager, Hotel Management
Bonjour, Thank you for taking the time to share your wonderful comments! The recognition of our guest is the best reward we could get. I have already relayed your comments to the entire team. Thank you so much for your support, we cannot wait to the pleasure of welcoming you back to Your Parisian home. Best regards, Baptiste
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
Excellent service. Friendly staff. Delicious buffet
Comment from Hotel Management
Mar 15, 2017 by Baptiste/Assistant Hotel Manager, Hotel Management
Bonjour, The comments like yours make us so happy!! : ) We are delightful to know that the Hotel WO and all the services that we are glad to propose to our guests could meet all your expectations. (Even if our rooms are not very big but super clean indeed!) Thank you again for your lovely words, Kindest Regards, Baptiste Assistant Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great boutique hotel

Posted Mar 5, 2017
If you are looking for great boutique hotel with exelent staff who pays attention to the smallest details, then you will have to stay here.
Comment from Hotel Management
Mar 6, 2017 by Baptiste / Assistant Hotel Manager, Hotel Management
Bonjour, First of all thank you for that lovely comment on Expedia. We are happy that you enjoyed your stay with us. We do our best every day to satisfy all our guests. Our rooms are well decorated and designed as you mentioned. We really pay attention to all the details in the hotel (rooms, breakfast, etc.) to make sure you feel like at home. The breakfast is essential for us, all the pastries are delivered every morning. We take care of every product in terms of quality. The location as you said, it is really convenient for anybody (tourist or business). Everything is walking distance. (Les grands magasins, metro station Saint Lazare, Opera, etc.) If you have any recommendations, please feel free to contact us at any time. The entire team is proud that you enjoyed your stay with us. We wish you the best and we hope to welcome you again this year. Kindest Regards, Baptiste Assistant Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely Parisian Hotel with Friendly Staff

Posted Feb 13, 2017
Pros: The highlight of my stay was the friendly and helpful staff (who speak both English and French) as well as the delicious breakfast.
Cons: No improvement necessary. The hotel is excellent as it is!
Location: Conveniently located approx 3 mins on foot from Saint-Lazare Station and the metro and approx 10 min walk from hop on hop off bus departure point.
I thoroughly enjoyed my stay at the Wilson Opera Hotel, which featured the convenient airport shuttle, welcoming staff, a very comfortable and clean room, and a delicious breakfast. I have stayed at this hotel twice and will return again.
Comment from Hotel Management
Feb 16, 2017 by Romain / Reception, Hotel Management
Dear Christie, Thank you so much for this amazing review about your stay at the hotel WO. We are ecstatic to read that you have enjoyed your stay so much. We take great care of our guests and we could not be more satisfied. Reading your wonderful comments have boosted our team with whom I have shared your remarks with. Our staff, from housekeeping to front desk, is always happy to help and provide assistance in any manner possible. Some of our staff members speak Italian, Spanish, Mandarin and we are all fluent in English. We hope that for your next trip in Paris you will think of staying with us at the hotel WO. Kindest regards, Romain Reception
5 out of 5
Recommended
for Everyone
by A verified traveler from Earth

Wonderful staff, lovely room, great location

Posted Jan 7, 2017
The staff make this hotel great. The location might be staid for some, but if you like quiet nights plus access to the many metro lines available at St. Lazare (a stone's throw), it's a no brainer. Would return readily. Great value.
Comment from Hotel Management
Jan 12, 2017 by Romain / Front Desk, Hotel Management
Dear John, Thank you so much for taking the time to write this amazing review about your stay at the hotel WO. It is always exceedingly pleasant to read such compliments about the staff. I will make sure to share your remarks with them. Your comfort and well-being are our priorities every day. We love taking the time to share our experiences and tips about Paris. If you are ever back in Paris, please feel free to contact us directly. Kindest regards, Romain
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, in the middle of everything!

Posted Jan 3, 2017
Pros: Everything!
Cons: Shower head was broken..
Location: Near train, restaurants and city!
Greeted by a pleasant and helpful staff. Room was nicely decorated and clean... near the train station and tonnes of restaurants. A near walk to the city center...
Comment from Hotel Management
Jan 12, 2017 by Romain / Front Desk, Hotel Management
Dear Guest, Thank you so much for taking the time to write such a nice review. What a joy to read you have enjoyed your stay with us. The location of the hotel allows for great sightseeing options. The metro is very convenient and easy to use. Our staff is always available to lend their precious advice about getting around Paris. We hope to have the pleasure of welcoming you again in our hotel. Kindest reagrds, Romain Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and specially the staff

Posted Dec 20, 2016
Very close to lazzare metro station. Considering the price it's excellent option for staying in Paris for couples.
Comment from Hotel Management
Dec 20, 2016 by Romain / Front Desk, Hotel Management
Dear Tali W, Thank you so much for your very kind words about the hotel WO. It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. Close to the hotel are many accessible metro stations and many of the sights are within walking distance, such as Montmartre, the Opera, and the Champs Elysées area. We are happy to recommend itineraries and maps. We love taking care of our guests, and are driven by the need to make each stay unique and memorable. Our staff is very knowledgeable about the city and the activities that Paris has to offer. Never hesitate to ask your questions or share your thoughts with our staff. We hope we have the opportunity of welcoming you again in our property. Happy New Year!!! : ) Kindest regards, Romain Reception
4 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Very nice hotel. Close to stations/metro

Posted Dec 16, 2016
Pros: The friendly staff and proximity to stations and metro.
Location: Close to wide range of shopping and plenty of restaurants and cafes nearby.
Nice welcome at reception on arrival .Very friendly and helpful staff. Rooms are quite small but very nice with comfortable bed. Good choice at breakfast. Station and metro closeby. Hotel in side street off main road and quiet. Good choice of shopping and restaurants all in walking distance.
Comment from Hotel Management
Dec 16, 2016 by Baptiste / Assistant Hotel Manager, Hotel Management
Bonjour, First of all, thank you so much for this relevant review. We really appreciate it. Many great restaurants are around the hotel which really convenient indeed. The hotel is in great and quiet area of Paris. (next to the Train Station Saint Lazare and some of the main sites). Since the renovation, everything has been well maintained to make sure you feel comfortable with us. If you have any suggestions to make, I would be delighted to read it from you. We hope to welcome again next year! Kindest Regards, Baptiste Assistant Hotel Manager
3 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Bonjour, Thank you for reviewing our Hotel on Expedia. We do our best to make your stay as pleasent as possible. The location of the Hotel is very important to visit Paris or shop at Gallery Lafayette, Printemps,... Thank you for your great comment that motivates the staff. It would be a pleasure to welcome you back to WO Hotel. I wish you a merry Christmas and a happy new year 2017!!!! Best regards, Nour Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near St. Lazare

Posted Dec 14, 2016
Pros: Position, very quiet.
Staff were excellent and nothing was too much trouble.
Comment from Hotel Management
Dec 16, 2016 by Baptiste / Assistant Hotel Manager, Hotel Management
Bonjour, Thank you for reviewing our Hotel on Expedia We do our best to make your stay as pleasent as possible. (even if our rooms are not vey big) The location of the Hotel is very important to visit Paris or shop at Gallery Lafayette, Printemps,... Thank you for your great comment that motivates the staff. I wish you a great New Year 2017. : D Kindest Regards, Baptiste Assistant Hotel Manager