Ratings based on 1,062 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Orange county, California

Very discomforting

Posted Aug 20, 2015
Room: carpet unbelievably fealty, scratches and writing on the wall
3 out of 5
Recommended
for Everyone
by A verified traveler from kr

뛰어난 접근성, 편리한 교통

Posted Aug 16, 2015
- 지하철역과 가깝고 쇼핑몰과 연결되어 매우 편리 - 직원들의 응대, 친절 모두 만족 - 무료와이파이 만족 - 편안한 침구류도 만족 - 창틀의 소복한 먼지, 벽의 얼룩, 가구의 위생상태, 카펫 청소 상태가 아쉬웠음
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Very good location Wonderful view Must be renew all the hotel
1 out of 5
by A verified traveler

Noch nie so schlecht in einem Hyatt

Posted Aug 15, 2015
Pros: Nichts !
Cons: Nein - außer keine Second Class Zimmer via Expedia Buchung. Vor einem Jahr dort gewesen - top Zimmer: nun mit Expedia gebucht s.o.
Location: Nur Business Hotel.
Leider war das Zimmer schäbig und schmutzig! Putz bröckelte von der Wand. Zimmermann war feucht (!). Eine Wand war wohl eingetreten. Abfluss funktionierte nicht richtig; Schimmel im Bad... Allein das geht für 4* und Hyatt gar nicht. Das Personal war unfreundlich und langsam (Check-in). Beim Check out sollte uns Zimmerservice in Rechnung gestellt werden, den wir nie hatten. Abreise verzögerte sich, da der Empfang dies nicht glauben wollte und den Beleg raussuchte. Diesen gab es - allerdings ohne Signatur ! Daher mussten wir nicht zahlen - aber was sind das für Machenschaften ! Nie wieder Hyatt! Düse Hotel ist ein no go.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Photos where nice, but....

Posted Aug 14, 2015
Carpet was filthy. Bathrooms needed a Reno. Maybe when the hotel is fully renovated it will be up to 4 star standard. It was more like 2 stars. Shopping mall was great to have next door.
3 out of 5
Recommended
for Everyone
by A verified traveler

에어프랑스 리무진이 호텔 바로 옆에서 내리고 개선문까지 걸어서 갈 수 있어서 위치는 좋음!

Posted Aug 14, 2015
Pros: 위치, 깔끔
Cons: 조식...확실한 체크
에어프랑스 리무진 버스 호텔 바로 옆에서 내려주고 태워 주고 객실도 깔끔하니 괜찮은 것 같습니다. 그러나... 예약하지 않은 조식을 체크아웃하는데 저보고 조식 예약하지 않았는데 먹었다고 계산 하라고 합니다..... ㅡㅡ 나 조식 먹지 않았다고 그러니까 확인해본다고 안에 들어가서 조식먹고 싸인한 영수증 가지고 오는데... 제 싸인이 아닌 모르는 사람이 제 룸 넘버 적어놓고 조식을 먹었습니다...ㅡㅡ 완전 놀래서 내꺼 아니라고 하니까...먹은 적 없고 싸인한 적도 없다고... 그럼서 제 싸인과 비교해 본다고 싸인 받아 갔는데... 조식에 관해 미안하다고... 그러면서 조사해 본다고 그러고 사과 하더라고요... ㅠㅠ 위치도 좋고 객실도 깔끔하고 번화가에서 살짝 벗어난 곳에 있어서 조용하고 그런데... 저런 조식 시스템을 확실하게 재정비 해야될거 같네요...
2 out of 5
by A verified traveler

Posted Aug 4, 2015
Pros: Location
Location: Location is perfect.... Close to all the sites!
From the moment of check-in things went downhill. Room was not ready as we were told. It took three phone calls to get the extra bed brought up (included in reservation). we hung the "do not disturb" sign, closed curtains to keep heat out, and went out the following day... returned to made up room, "do not disturb" hanger laying on bed, curtains wide open, cardkey removed from inside door (called fron desk and was told they would bring another cardkey up - this never happened even after another phone call)... no coffee available in room, was told we would have to pay "buffet" to receive 2 cups of coffee.
3 out of 5
by A verified traveler

Paris

Posted Jul 31, 2015
Es una lastima que teniendo la ubicación que tiene no hayan remodelado el hotel, aunque las áreas comunes se ven razonablemente bien, las habitaciones y los baños están muy viejos. El gimnasio esta mal equipado. Reserve al mismo tiempo 2 habitaciones y me dieron en el piso 12 y 29 sin mostrar ningún interés por el servicio al cliente, nunca le arreglaron en ninguna de las 4 noches que estuve
1 out of 5
by A verified traveler from mexico

Hotel malo

Posted Jul 22, 2015
Mal ubicado, apestoso, viejo, cuartos chiquitos no cabe ni la maleta, oscuro y huele a pipi. Lo unico bonito es el lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

アクセスに便利なホテル

Posted Jul 16, 2015
Pros: メトロを使ったパリ市内のアクセスとCDG空港へのバスのアクセスが大変便利なところ。
Cons: ホテルが古く、改装している部屋と上層階に泊まったので良かったが、改装していない部屋は良くないらしい。
Location: パリ市内のルーブル、オルセー、ノートルダム、オペラ、エッフエル、モンマルトルなどメトロでアクセスするのが大変便利です。
ハイアットルージェンシィホテルは、メトロ1号線のポルトメイヨ駅に繋がっており、メトロでの観光に大変アクセスが良いところです。また、ショッピングセンターも繋がり、空港とポルトメイヨはエアーフランスバスで接続していて大変便利です。