Posted May 25, 2016 on Hotels
Nice looking hotel in a good location. Wouldn't give it 5 stars.
Few things we couldn't find/were not working at the room - TV remote was not working and was fixed only the day after we requested to do something about it. We had a booking for 3 people, however received only 2 sets of toiletries and towels, we called reception to request another set, the cleaning lady (who didn't speak English) just opened the door herself and came in to our room without knocking to ask what we needed.
Hammam and sports area are really small and fells like they are there just for a tick. Breakfast was very average, even the parts that we needed to pay for.
Generally, nice location, will probably look another hotel for this price
Comment from Hotel Management
by Executive Director, Hotel Management
Thank you for sharing with us your last experience at the Hotel de Sers.
I apologize for the technical issues you had and I am sorry to read your disappointment regarding the housekeeping and the fitness size.
I hope that you will enjoy your next stay in Paris.
With best regards,