Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 11, 2015
Pros: Lage, Zimmer Ausstattung
Cons: Frontdesk Personal
Location: Phanteon, Park Luxemburg
Diskussionen beim Einchecken bzgl. der Zimmerbelegung mit 4 Personen (Versicherungstechnisch). Ansonsten OK
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, UK

Great hotel for the Sorbonne

Posted Jul 15, 2015
Pros: In Latin Quartier, quiet street, all facilities working well.
Cons: Shower head needs sorting out (as normal!).
Location: Two very acceptable brasseries within metres - one of the best steak and chips ever eaten at L'Oree du Parc. Luxembourg gardens close by.
Excellent value hotel. Charming staff with good English if required, fresh free breakfasts (we expected to be charged), free newspapers, free wifi, and only three stops from Gare du Nord on the RER. Smallish room but as expected at this price in Paris.
Comment from Hotel Management
Aug 10, 2015 by Yan GILLY , Hotel Management
Dear Guest, Thank you very much for your recent visit at the Relais St.Jacques and for sharing your impressions with us on Expedia . We naturally appreciate feed-back from guests like you and we are glad to see that you enjoyed our venues, services. Again, thank you very much for the time taken in sharing your experience with us. Yours sincerely, Yan G. Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new hampshire

my favorite hotel in paris

Posted Jul 12, 2015
Pros: everything
Cons: coffee and tea in lobby
Location: i particularly like hanging out in the luxembourg gardens - just a short walk away. but it's close to lots of the usual places to visit.
i have stayed at this hotel 5 or 6 times in the last few years and have always been more than satisfied. friendly staff, nice facilities and superb location. i have regularly been able to check in early - which is nice after an overnight flight. this time i was upgraded and spoiled!
Comment from Hotel Management
Aug 10, 2015 by Yan GILLY , Hotel Management
Dear Guest, Thank you very much for your recent visit at the Relais St.Jacques and for sharing your impressions with us on Expedia . We naturally appreciate feed-back from guests like you and we are glad to see that you enjoyed our venues, services. Again, thank you very much for the time taken in sharing your experience with us. Yours sincerely, Yan G. Hotel Manager
5 out of 5
Recommended
for Couples
by Elaine from Minneapolis

Very nice hotel, safe neighborhood, close to train

Posted May 28, 2015 on Hotels
spent the first couple of days on the Right Bank, near Tuleries Gardens and the Louvre. End of the trip moved to this hotel. I is just south of the busy Latin Quarter, easy block and a half walk to the train, a longer walk but doable from the heart of the Latin Quarter restaurants. Le Relais chain is very nice--very european but upscale. This is the second Le Relais we stayed in on this trip, and I would do it again. Price was very competitive, the tradeoff was that it is a bit farther from the tourist sights (Notre Dame).
Comment from Hotel Management
Aug 22, 2015 by Yan GILLY, Hotel Management
Dear Elaine Thank you very much for your recent visit at the Relais St.Jacques and for sharing your impressions with us on Expedia . We naturally appreciate feed-back from guests like you and we are glad to see that you enjoyed our venues, services. Again, thank you very much for the time taken in sharing your experience with us. And we are looking forward to welcome you back Yours sincerely,
2 out of 5
by A verified traveler from Boston, MA

Well situated, close to main tourist points

Posted May 26, 2015
Pros: The lounge and breakfast room were pleasant. Hotel situated on a relatively quiet street with a lot of trees
Cons: More flexibility for front desk service (could not do anything without manager) , furniture that is dilapidated and badly maintained, bigger bathrooms
Location: Close to main boulevards, Luxemburg Garden, many nice restaurants, on the verge of Latin Quarters and tube station.
During the last two days of our stay water was coming down from the light fixtures in our tiny bathroom every time the guests above our room used their bathroom so that each time we used ours we came out completely wet. The hotel staff, however, was indifferent, nobody came to check how bad the situation in our bathroom really was. All the towels were wet and the floor was slippery.The room, which was very small, smelled of wetness. At the check out nobody apologized or commented, and nobody suggested a lower charge, since we could hardly use the bathroom for 2 days. The breakfast charge was very high. Altogether we felt like a necessary evil being there just to squeeze as much money out of us for as little service possible.
Comment from Hotel Management
Jun 23, 2015 by Yan GILLY, Hotel Management
Dear Guest, Thank you very much for your recent visit at the The Relais Saint Jacques and for sharing your impressions with us on Expedia. We are sorry to read that you didn’t appreciate entirely your stay. We take onboard all your comment and all the technical problems have been fixed We are looking forward to welcome you again at our Hotel. And perhaps you will change your mind about us. Again, thank you very much for the time taken in sharing your experience with us.
5 out of 5
Recommended
for Couples
by laurence

Posted May 18, 2015 on Hotels
Comment from Hotel Management
Aug 22, 2015 by Yan GILLY, Hotel Management
Chere Laurence Merci pour votre excellent commentaire suite à votre visite au sein de notre établissement. Nous sommes heureux de savoir que vous avez passé un moment plus qu'agréable avec nous au Relais Saint-Jacques. C’est avec un grand plaisir que nous vous accueillerons lors de votre prochaine visite. Très sincèrement
4 out of 5
Recommended
for Couples
by Timothy

This traveler left a rating score only Posted May 15, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Bijou Hotel in quiet location

Posted May 14, 2015
Pros: Attention to detail; comfort and style
Cons: The modernisation programme could have allowed for bigger bathrooms
Location: Walking distance from RER and Metro, the Pantheon, Latin Quarter and extensive Luxembourg Gardens
Behind its 19th Century facade this is a hotel which has been tastefully modernised and has all the 21st Century amenities one could desire
Comment from Hotel Management
Aug 10, 2015 by Yan GILLY , Hotel Management
Dear Guest Thank you very much for your recent visit at the Relais St.Jacques and for sharing your impressions with us on Expedia . We naturally appreciate feed-back from guests like you and we are glad to see that you enjoyed our venues, services. Again, thank you very much for the time taken in sharing your experience with us. Yours sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted May 8, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel in a lovely quiet neighborhood.

Posted May 6, 2015
Pros: I liked the location and the curb appeal of the hotel. The breakfast was also good. L'Occitane products, robes and slippers provided.
Cons: The WIFI was pretty awful which was something we did not count on. That made making plans very difficult.
Location: Near the RER B train. two restaurants very close. walking distance to shops and Luxembourg Gardens
This boutique styled hotel was in a pretty and quiet neighborhood within walking distance of the train, restaurants and sites. The staff was very helpful and accommodating in every area of the hotel. The bathroom is fully equipped with everything you would need for a stay.