Ratings based on 1,474 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Chicago

Wonderful experience

Posted Jul 19, 2016
Pros: Staff were extremely helpful, and personally pleasant through a couple of personal crises (replacing a lost Amex card, e.g.)
Location: See above
We were not sure when we booked, whether the neighborhood would be that colorful, lively experience you associate with a Paris weekend. It was wonderful, from the "Turnip Garden" at the end of the block on Sunday morning (an artists' association with stalls for displaying their work), to the line-up of a dozen creperies on the next block over. A laundromat next door was a practical advantage, and access to more than one Metro as well. We were there going into the hottest week on record and the only rating less than "5" is a "4" -- truth be told the "Room comfort" was affected by the hot weather not because the air conditioner didn't work (it did) but because the whole city was afflicted by the humidity.
Comment from Hotel Management
Jul 22, 2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from Lyon

personnel très accueillant, serviable, efficace

Posted Jul 19, 2016
Pros: accueil, localisation idéale
Cons: réfection chambre (un coup de peinture ou écailles au plafond, qq trucs dans la salle de bain)
Location: super, des tonnes de brasseries, restos, petits commerces, à 5 minutes à pieds du jardin du Luxembourg et rues commerçantes, quartier à recommander
lit confortable, température chambre ok, produits de toilettes de très bonne qualité. plafond un peu vétuste, chambre petite, surdose de produit ménager (couvrant les odeurs). Baignoire avec rabat de projection anti-pratique mais sinon ok
Comment from Hotel Management
Jul 22, 2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jul 9, 2016
Pros: Staff was very nice and
Good neighborhood with all kinds of good restaurants and small shops around ,,,,very pleasant to spending time out there and join.
Comment from Hotel Management
Jul 12, 2016 by Justine-Front desk manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jul 9, 2016
I search a hotel near the most important places of Paris... And Lenox Montparnasse is perfect for that. It's located at the center of Paris, but in a quiet and little street. It was almost perfect for my husband and my little newborn... The staff gave us a baby crib for her.
Comment from Hotel Management
Jul 12, 2016 by Justine-Front desk manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jun 27, 2016
Nice hotel in a good location. Staff was very helpful too.
Comment from Hotel Management
Jun 29, 2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Lovely boutique establishment in a good area

Posted Jun 26, 2016
Pros: Location. Everything we wanted was easily accessible.
Cons: The air conditioning, we had a hot day in Paris and the airconditioner was not working to the level we prefer.
Location: Two metro lines. Easy access to Notre Dame, Eiffel Tower, Louvre, Champs Élysées Pays to check the metro lines they will surprise you where they go
Hotel in great position to two Metro lines. Very easy to understand and get around. The staff were the most helpful and pleasant. The rooms were large and very comfortable, great to come back to after a day of sightseeing.
Comment from Hotel Management
Jun 30, 2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from Toronto

Nice hotel, friendly staff

Posted Jun 23, 2016
Had a nice stay at the hotel. There were many restaurants close by. The staff was very friendly. Hotel was also clean and cosy. I would stay here again.
Comment from Hotel Management
Jun 30, 2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Jun 14, 2016
Large room, friendly staff, fun honesty bar concept, and great location (very close to 4 different metro stops/lines).
Comment from Hotel Management
Jun 15, 2016 by L.LUCAS Manager, Hotel Management
All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

スタッフ親切!

Posted Jun 11, 2016
スタッフがとても親切! ホテル近くにはスーパーやレストランが沢山あるので便利でした。 次回パリへ行くときは、また泊まりたいと思います!
Comment from Hotel Management
Jun 14, 2016 by Justine - front desk manager, Hotel Management
All the Lenox team thank you for your message. We work hard to make our guests happy and appreciate your feedback. Best regards
5 out of 5
by A verified traveler from Florida

Quaint little hotel, close to everything.

Posted May 30, 2016
Pros: Everything!!!
Cons: Nothing, it is wonderful as is.
Location: Paris, Paris, Paris!
We LOVED this quaint, beautiful little hotel in Paris! We travelled as a group of 6 (3 couples), and we all have nothing but wonderful things to say about this hotel. It is within close proximity to almost everything. We walked everywhere - to the Pantheon, Notre Dame, Eiffel Tower, Luxembourg Gardens, the Louvre and many more places. These aren't around the corner, but it's a nice, short walk - less than 2 miles. LOTS of restaurants on the same street and around the various corners! Staff was great, and they have a cute little lounge area with an honesty bar, where you pour and make your own drinks, and then write what you drank and how much on the provided sheet, and it gets charged to your room. Would absolutely return to this little hidden gem of a hotel!
Comment from Hotel Management
Jun 15, 2016 by L.LUCAS Manager, Hotel Management
Dear Ingrid, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!