Clean hotel, fantastic staff and great location
Posted Nov 5, 2016
I cannot express how wonderful the staff are, they truly made my experience more enjoyable! The location is perfect if you want somewhere central enough to walk to many of the best spots! I enjoy walking so I was able to get to most of the must-see attraction within 30 minutes. Although the rooms are mostly well appointed, they are starting to show their age--rust in the bathroom, cracks in the ceiling etc. The decor is definitely outdated. However, with the the exception of the rust, the bathrooms are well maintained--great tub, love the look and the towel warmers and thick terry robes are a nice treat. I would choose another room next time, I had one facing the courtyard, although it was incredibly quiet, if the window is open, there is no privacy at all. I like sunlight in my room during the day if I'm in the room, so I often felt exposed. However, if you want a quiet sanctuary at the end of a long day, the courtyard rooms are set away from all of the rooms and are perfect for a quiet night's rest. I had one issue on the last night, that was beyond the hotel's control but the staff was immediate to respond and provided me with another room to sleep without having to move my belongings so that I could have a restful sleep--now THAT'S EXCELLENT SERVICE!! I cannot thank him enough for being so accommodating and thoughtful!! I will come back on my next trip because of the staff and location. I'll recommend others to do the same, but I hope to see some changes to the rooms.