Posted Apr 18, 2017
This hotel was disappointing for being a 5 star. The closet, bathroom, TV were good. The bed was uncomfortable. The service was fine but we had to ask for everything to be brought up to our room. We had to ask the desk to replenish coffee packets every night. They brought us espresso pods but we didn't have an espresso machine in our room. The DO NOT DISTURB sign means nothing, because housekeep would still come into the room. Check out takes forever, because te receptionist talks to people that are checking in 3 hrs before check in time.