Ratings based on 401 Verified Reviews

3.6 out of 5
67% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Kasey

This traveler left a rating score only Posted Oct 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Moody

Nice hotel, close to Metro

Posted Sep 21, 2017
Pros: Rooms, location.
Cons: Elevators slow.
Location: Lots of small restaurants to choose from nearby.
Very convenient location -- close to restaurants and Metro. Rooms were lovely.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
3 out of 5
by mamata

Posted Jul 17, 2017 on Hotels
AC didn't work during our stay. Complained but no use. I don't recommend this hotel.
3 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
Pros and Cons. Pros: Easy access, comfortable bed, service was good. Cons: Air conditioning, while technically functional, was practically useless. The shower leaked and the toilet gurgled when anyone else used the water or when it rained. If you have business at the conservatoire or the Philharmonie then the location is perfect.
2 out of 5
by A verified traveler from Los Angeles, CA

Not a 4 star Hotel

Posted Jun 30, 2017 on Orbitz
I was somewhat misled by the 4 star rating on Orbitz. Now having stayed there for two nights I would hardly call it a 4 star hotel. Certainly not worth the $257/night price tag not including breakfast. Ok so the room generally looks like the pictures you see, look a little closer and what you get is a Motel 6 with some upgraded bed pillows and purple blankets. Everything else is very basic, no frills decor down to the stained carpeting, deteriorating ceiling tiles, reading lights falling out of their sockets and chipped window ledges, this place could use some major maintenance. So for the price definitely not worth it. Otherwise pillows and beds were comfortable and clean. Maid service Howe forgot to replace the towels with fresh ones so had to dry off with hand towels. Property is conveniently located close to La Villette, so maybe that's how they get away with overcharging. If you are looking for. Four star hotel look somewhere else. I'd give it a 2 or 3 star rating at best.
2 out of 5
by Harold

Sub-standard Mercure

Posted Jun 5, 2017 on Hotels
This hotel has an excellent location servicing the needs of the Philharmonie de Paris. Nothing else about it would encourage me to stay there. It is rated 4* but is nearer 2-3 *.Breakfast was the best of service offered. The other restaurant even declined to serve drinks in the lounge. The food was poor, service bad. The bedrooms poor and the bathrooms minimal (no wash cloths, broken plug mechanism, poor quality towels and soaps) has been allowed to run down because of lack of competition. The Mercure at Roissy CDG is a striking contrast. Excellent service and food and well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was close to amnesties and metro

Posted Apr 20, 2017
As expected - all good, room was clean and good , staff was helpful
4 out of 5
by Viktoria

This traveler left a rating score only Posted Jan 10, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from LC

Posted Dec 28, 2016
The hotel was pretty good large room but the fridge was not working. The toiletries was insufficient. Apart from that everything was fine and the location is good too. Very close to metro station literally just 3 minutes walk